Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

The bag was handed in a number of weeks ago. RollingNews.ie

Missing AIB customer details found after bag handed into Galway business

About 550 customers were affected.

MISSING DOCUMENTS CONTAINING details of AIB customers in Galway have been found after they were handed in to a local business.

Information relating to 550 customers from Salthill and An Spidéal were “mislaid” at the end of last month but the story only became news this week when it was reported by Raidió na Gaeltachta.

It’s now transpired that a bag containing the documents was handed into a local business soon after they went missing but that the business owner only realised their importance after this week’s publicity.

Raidió na Gaeltachta reports that the bag was then handed into an AIB branch in Galway.

AIB has also now confirmed that the documents have been found and that they have begun the process of contacting customers.

“The mislaid documentation was located on the evening of the 12 September when a business owner in Galway contacted AIB to inform us the documentation was handed in to his premises on the day it was mislaid,” AIB said in a statement.

“All information has been retrieved. The Data Protection Commissioner has been informed. Customer contact commenced yesterday and is well advanced.”

AIB had previously assured its customers that their addresses and PINs were not lost as a result of the data breach, and that their accounts are still secure.

Read: Details of 550 customer accounts ‘mislaid’ by AIB >

Read: The government confirms it sold around 28.75% of AIB for €3.4 billion >

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
23 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.

    Leave a commentcancel

     
    JournalTv
    News in 60 seconds