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QUIZ: How Well Do You Know Your Consumer Rights?

Perhaps not as well as you think. Let’s find out…
49.9k
33

CHANCES ARE, ALMOST every day, you buy something.

Think about it – anything from a sandwich at lunchtime, to a big purchase for the home like a washing machine. And if you’re not buying something, odds are, you’re thinking about it.

That’s why it’s so key that we are all aware of our consumer rights. They might not be something you think about until things go wrong, so it’s good to be prepared.

How well do you know your consumer rights? Well, let’s find out…

1. If you agree to buy something, and it simply does not work from the outset, are you entitled to a refund?
Flickr
Yes. If it's not fit for purpose, I am entitled to a refund.
No.

I don't know.
Depends.
2. Are you entitled to a refund if you just change your mind after purchase?
Flickr
Yes.
No.
3. Do you have the same rights shopping in the sales as you do other times of the year?
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Yes, you do.
No, it's different.

I'm not sure...
Depends on the shop.
4. True or false: If you buy something from a shop, they can get you to deal directly with the manufacturer if the product turns out to be faulty.
Flickr
True.
False.
5. What is the limit to claims in the Small Claims Court?
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€2,000
€200

€6,000
€160
6. Do shop notices such as "No refunds" or "No exchanges" limit my rights?
Flickr
Yes, they do.
No, not if the goods are faulty.
7. How long is the cooling-off period when buying items online?
Flickr
14 days.
A week.

There is none.
3 days.
Answer all the questions to see your result!
consumerhelp.ie
You scored out of !
You know your consumer rights inside out
Congrats! You really know your consumer rights, which makes you a stronger shopper.
Share your result:
consumerhelp.ie
You scored out of !
You know your consumer rights fairly well
There's a little tiny bit of room for improvement, but overall you've got a good idea of where you stand. Fair play.
Share your result:
consumerhelp.ie
You scored out of !
I don't know my consumer rights that well
Hmm. It might be time to bone up a bit on your consumer rights - for your own good. Make sure you're protecting yourself when making purchases.
Share your result:

Got a few questions wrong? Well, never fear. The Competition and Consumer Protection Commission has lots of information on your rights – and what to do if you have a problem with a product or service. Simply click here for more information and lots more advice.

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