Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Shutterstock/Semmick Photo

'Senseless': Fáilte Ireland's decision to shut down its Dublin Airport tourist office criticised

Fáilte Ireland is shutting down its T2 office in June, after closing its T1 tourist office last year.

FÁILTE IRELAND IS shutting down its last remaining tourist office at Dublin Airport, citing a lack of demand, but this decision has been described as a sign that Ireland is getting carried away with its recent success in tourism.

Fianna Fáil TD Darragh O’Brien said Fáilte Ireland’s plans were “senseless”.

O’Brien said that “closing the only information office for tourists to approach at our country’s largest airport makes little sense when if anything, we should be increasing our efforts to attract and accommodate more tourists.”

In a statement to TheJournal.ie, Fáilte Ireland confirmed that it would no longer offer tourist information services at the airport.

Instead, it said it would redeploy staff from its tourist information facility at Terminal 2 in Dublin Airport to provide additional services in the city centre.

They remain under contract to operate the airport service until June of this year, but said that the “nature of the activity” in the airport was “low-level” and that the tourists can avail of greater assistance in their city centre offices.

Gary Breen, head of visitor services with Fáilte Ireland, said:

As this is where we can have the greatest effect on visitor decision-making, this redeployment of staff to provide an enhanced service in the city centre will allow for a greater impact when influencing where tourists go and certainly assist us as we ensure our guests fully maximise their enjoyment of an Irish holiday.

O’Brien said that he had taken up the matter directly with Fáilte Ireland to try to change their mind on the matter.

He said that “while the tourism experience offered in Ireland is unrivalled, we cannot afford to neglect the overall quality of the tourism offering in the country”.

Last year was the best ever year for Irish tourism, with 9.5 million people visiting the country in 2016.

It was also a good year for Dublin Airport, with passenger numbers increasing 11% to 27.9 million people.

Commenting on these strong tourism figures, Fáilte Ireland’s director of business development Paul Keeley said: “While 2016 delivered an impressive performance, we need to remember that, as a small open tourism economy, we are at the mercy of external events.

“We need to maintain our competitiveness, develop further our current stable of branded visitor experiences and ensure that we target those overseas markets which offer the most reliable returns in the near future.”

Read: Star Wars, Game of Thrones and exchange rates helped Irish tourism have a record year

Read: Wild Atlantic Way voted best driving route at Chinese awards ceremony

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
30 Comments
    Install the app to use these features.
    Mute Hans Vos
    Favourite Hans Vos
    Report
    May 24th 2018, 12:01 PM

    If they didn’t hide the outcomes to save their own mistakes than it should not have been a problem. Dishonesty from the HSE is the problem.

    143
    Install the app to use these features.
    Mute Ciaran Bolger
    Favourite Ciaran Bolger
    Report
    May 24th 2018, 12:27 PM

    @Hans Vos: no the problem, as with cervical screening is that NO test is 100% accurate and you will always have false negatives. It’s nobody’s ‘fault’.

    125
    Install the app to use these features.
    Mute Hans Vos
    Favourite Hans Vos
    Report
    May 24th 2018, 12:52 PM

    @Ciaran Bolger: I agree that no test is 100% accurate. But hiding the results so woman didn’t know their test was suspicious and ultimately ended up in full blown cancers was.

    77
    See 9 more replies ▾
    Install the app to use these features.
    Mute marg fitzgerald
    Favourite marg fitzgerald
    Report
    May 24th 2018, 1:17 PM

    @Ciaran Bolger: false negatives might be nobody’s fault but covering up certainly was somebody’s fault.

    40
    Install the app to use these features.
    Mute paul kelly
    Favourite paul kelly
    Report
    May 24th 2018, 2:17 PM

    @Hans Vos: In a blame culture like ours, informing a patient of a false negative will likely result in a legal action and collapse of the service- thats what they were afraid of , and that is what is going to happen.

    The breast screening program was hit with 15 solicitors letters- best course of action would be to stop “look back” audits -to protect the programs.

    18
    Install the app to use these features.
    Mute Hans Vos
    Favourite Hans Vos
    Report
    May 24th 2018, 2:41 PM

    @paul kelly: So you saying that women who are in the past willingly misleaded can’t have their rights executed?

    7
    Install the app to use these features.
    Mute paul kelly
    Favourite paul kelly
    Report
    May 24th 2018, 4:20 PM

    @Hans Vos:
    Of course you can , it just will cost millions.

    3
    Install the app to use these features.
    Mute Hans Vos
    Favourite Hans Vos
    Report
    May 24th 2018, 4:45 PM

    @paul kelly: Don’t you think that being honest from the beginning could have avoided all the hassle. That’s the problem with the HSE . There are people, and don’t get me wrong not everybody, who think that they are more important than the truth. When it’s going wrong than they blame : 1 Somebody else.
    2 Politics
    .3 The system.
    4 The cost.
    And I can get on and on but they never blame them self.

    2
    Install the app to use these features.
    Mute paul kelly
    Favourite paul kelly
    Report
    May 24th 2018, 5:57 PM

    @Hans Vos: No, being honest with a look back audit showing the screen to be a false negative will lead to a substantial payout.

    Solicitors are looking at a definite new income stream.

    8
    Install the app to use these features.
    Mute Hans Vos
    Favourite Hans Vos
    Report
    May 24th 2018, 7:13 PM

    @paul kelly: contrary to you I like to be honest.

    1
    Install the app to use these features.
    Mute paul kelly
    Favourite paul kelly
    Report
    May 24th 2018, 7:18 PM

    @Hans Vos: Oh I believe honesty is the ideal , but it will cost hundreds of millions, the collapse of screning and the deaths of far more women.

    9
    Install the app to use these features.
    Mute Linda Foley
    Favourite Linda Foley
    Report
    May 25th 2018, 9:34 PM

    @paul kelly:
    Make that 16 from Monday next. There will be no collapse of the service that’s scaremongering. I never knew there was a look back service nobody ever mentioned it OR A REVIEW

    1
    Install the app to use these features.
    Mute Jenny Kelleher
    Favourite Jenny Kelleher
    Report
    May 24th 2018, 12:01 PM

    I really hope that this is not:

    A) Another case of our healthcare system failing women
    B) People jumping on the bandwagon hoping to make a few euro!

    80
    Install the app to use these features.
    Mute Tommy Byrne
    Favourite Tommy Byrne
    Report
    May 24th 2018, 2:18 PM

    @Jenny Kelleher: I have to disagree with your statement about looking for a few quid… in most cases including the cervical cancer cases the hse deny everything and in fact try to cover up what has happened…. nobody goes to jail, nobody is held responsible… the only retribution these people receive is a pay out… and let me tell you that it’s not an easy decision to make about bringing a case because it is a long and very difficult process.. and is even more so difficult when all you can think is,what if people think I’m doing this just for money !!

    11
    Install the app to use these features.
    Mute Damon16
    Favourite Damon16
    Report
    May 24th 2018, 2:36 PM

    @Tommy Byrne: There was no cover up. There were false negative results discovered retrospectively (an inevitable feature of any screening programme), some women were told of this others weren’t due to failure of HSE procedures. There is no suggestion that the women’s outcomes were adversely affected as the prior false negatives were only discovered on review after a diagnosis of cancer had been made. The lawsuits pertain to the false negatives themselves. If a situation emerges where there are payouts for every false negative result then the screening programmes will be driven to bankruptcy as false negatives are an inherent statistical feature of large scale screening programmes.

    43
    See 2 more replies ▾
    Install the app to use these features.
    Mute Tommy Byrne
    Favourite Tommy Byrne
    Report
    May 24th 2018, 2:55 PM

    @Damon16: in the cervical cancer cases it most definitely was a cover up … and who is to say there isn’t something similar happening here ? We don’t know the facts of any of the future cases that may come of this. All we are hearing is one side of the story so far… so to judge people as only in it for a few quid is very wrong

    6
    Install the app to use these features.
    Mute Linda Foley
    Favourite Linda Foley
    Report
    May 25th 2018, 9:20 PM

    @Tommy Byrne:
    Indeed ..very wrong

    1
    Install the app to use these features.
    Mute Damon16
    Favourite Damon16
    Report
    May 24th 2018, 12:49 PM

    The medical profession and the Gov need to do a better job explaining to the public the difference between a screening test and a diagnostic test. A screening test such as breast check will invariably have some false negatives results. The Gov need to introduce legislation capping or limiting claims in the context of screening programmes. If they don’t the HSE is the HSE are going to stop running screening tests and or not bring in new screening tests due to legal exposure. This will cost many lives.

    46
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    May 24th 2018, 2:16 PM

    Alternatively, push for a national Irish healthcare system that looks after patients to internationally recognised, excellent standards. Adopt a class action suit with one aim; justice and improved medical standards. Don’t force individuals to take individual cases and slog through alone. Too many people end up going abroad – men who need hip replacements badly, and have been waiting in pain on long lists, for example. Don’t inflict symphysiotomy on women while the rest of the world is not crippling their own citizens with decades-old clumsy practices. Don’t sweep the outcomes under the carpet until a few suffering families have to spend all their resources to highlight real and ongoing issues and appeal to higher courts separately until they die and the files are closed.

    5
    Install the app to use these features.
    Mute Sean Ryan
    Favourite Sean Ryan
    Report
    May 24th 2018, 12:20 PM

    There are lots of pros and cons to screening. Some medics (and not crackpots) would argue against most kinds of screening and a lot of unnecessary screening takes places privately (ie a money spinner). Total transparency and full disclosures are needed in public and private health care.

    29
    Install the app to use these features.
    Mute Michael Kavanagh
    Favourite Michael Kavanagh
    Report
    May 24th 2018, 12:32 PM

    Do they not have ambulances to chase?

    18
    Install the app to use these features.
    Mute Paul Maguire
    Favourite Paul Maguire
    Report
    May 24th 2018, 1:31 PM

    It’s no good in trying to shift the blame for problem onto women who had smear checks carried out on systemic failure on the HSE full stop.

    13
    Install the app to use these features.
    Mute Anthony Gallagher
    Favourite Anthony Gallagher
    Report
    May 24th 2018, 2:34 PM

    The circus continues with the legal profession rubbing their hands with glee ,the government have to take responsibility ,this has been kept back from the media to prevent the effects it may have on the referendum .again no accountability ,put your trust in LEO and simon everything will just be fine

    5
    Install the app to use these features.
    Mute @mdmak33
    Favourite @mdmak33
    Report
    May 24th 2018, 12:31 PM

    My god,these people think the public are fools.

    13
    Install the app to use these features.
    Mute paul kelly
    Favourite paul kelly
    Report
    May 24th 2018, 2:19 PM

    @@mdmak33: Clearly some are.

    10
    Install the app to use these features.
    Mute The Irish Bull
    Favourite The Irish Bull
    Report
    May 24th 2018, 7:23 PM

    Where were the tests carried out?
    Were they the cheapest option?

    2
    Install the app to use these features.
    Mute Sean Ryan
    Favourite Sean Ryan
    Report
    May 24th 2018, 7:51 PM

    @The Irish Bull: tested in Ireland and results read in Ireland. Totally different process to cervical screening.

    3
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.
JournalTv
News in 60 seconds