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EMPICS Entertainment/PA

What do you do now if you have a Garth Brooks ticket?

Ticketmaster said it is going to be “unprecedented” to sort out the ticket refunds, while Moran & Bewley’s Hotels plan to refund pre-paid rooms.

Updated 21.40pm

TICKETMASTER HAS SAID it is facing an “unprecedented” operation to refund Garth Brooks tickets for the 400,000 people who bought them.

Within minutes of Aiken Promotion confirming that all five concerts had been cancelled, questions were being raised about how all the would-be concert-goers will get their money back.

Full details of exactly how people can get a refund will be unveiled tomorrow.

Ticketmaster said it is “working on a plan to make the cancellation process as simple and convenient as possible for customers”.

“However the scale of this operation is unprecedented in the Irish entertainment industry and therefore we would ask customers to continue to be patient while we finalise our plan”.

Both Ticketmaster and Aiken Promotions promised that full details of the plan will be published tomorrow.

Tickets for the gig sold at between €65 and €80 each.

Rooms refunded

Meanwhile, Moran & Bewley’s Hotel Group has said it will refund rooms booked for the Garth Brooks concerts.

The group said in a statement that “all rooms, including those booked under a no-refund policy, which have been pre-paid will be completely refunded under these exceptional circumstances.”

“The decision to cancel all five concerts will cost Moran & Bewley’s Hotels a conservative minimum of €800,00 but estimates of everything from food and beverage to car parking will put that figure closer to an estimated €1.1 million.”

The Irish Hotels Federation said in a statement this evening that the concerts were a “major tourism event” and their cancellation will have a direct impact on Irish tourism businesses.

“The shambolic situation we now find ourselves in with the cancellation of all five concerts is nothing short of a disaster for our tourism industry,” according to IHF President Stephen McNally.

He also called on the government to ensure a similar issue “does not arise again”, saying: “This situation was entirely avoidable. Major events like this cannot be left to chance.”

The Licensed Vintners Association has criticised the cancellation of the concerts, saying they could have brought an estimated €15 million to Dublin pubs.

LVA Chief Executive Donall O’Keeffe said that news of the cancellations had come as a “body blow” to the Dublin pub trade and urged the Government to explore alternative remedies to the situation.

“All the parties involved in this mess, including the City Authorities, have mishandled this matter from start to finish,” O’Keeffe added. “The whole episode represents a massive financial hit to our members and to the thousands of people whom they employ across the city.”

Additional reporting by Susan Ryan

Read: All five Garth Brooks concerts have been cancelled > 

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140 Comments
    Baz
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    Mute Baz
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    Apr 1st 2015, 4:10 PM

    Fair play & Good luck to her. Created 80k jobs out of nothing is a credit to anyone.

    561
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    Mute Con Manne
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    Apr 1st 2015, 4:25 PM

    Unlike our shower who created nothing out of 70bn.

    343
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    Mute Wastrel
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    Apr 1st 2015, 4:37 PM

    Created herself $8 billion out of 80k people’s work, more like.

    49
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    Mute fergal ohagan
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    Apr 1st 2015, 4:55 PM

    That’s how business works

    255
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    Mute Paul Murphy
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    Apr 1st 2015, 9:16 PM

    yeah – how dare she copy every other employee / employer relationship that ever existed.

    67
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    Mute Boganity
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    Apr 1st 2015, 9:45 PM

    Baz we’re talking about China, stories like this are not the American dream of rags to riches, in communist China they are the result of the ubiquitous corruption.

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    Mute Brian Ward
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    Apr 1st 2015, 4:43 PM

    An article in the Sunday Times in 2011 caused uproar on sites like Mumsnet. The basic jist of the article was that the women who had succeeded did it by sheer determination and didn’t go around whining about glass ceilings, gender quotas and childcare. Their children by and large were cared for by their grandparents and one mother only saw her children only every 2 weeks. Most of them worked 10 hours a day 6-7 days a week. One of them was quoted as wondering why western women wanted everything. They wanted a well paid high end job and children at the same time with someone else to pay or subsidise the childcare. The women went on to say that in her view you either had a job or a family but you couldn’t have both.

    Needless to saw it made for very interesting reading on social media over the next few days.

    86
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    Mute Joanna
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    Apr 1st 2015, 4:51 PM

    But men can have both career and kids? K.

    47
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    Mute Brian Ward
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    Apr 1st 2015, 5:51 PM

    That’s not my point Joanna and BTW a lot of men would love to spend more time with their children but can’t due to work pressures. Shift work, overnights and long hours on the road mean that they can’t spend more than a few hours a week with their children so it’s not all rosy for men either.

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    Mute Joanna
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    Apr 1st 2015, 6:25 PM

    Well quit whining and let women work so you can raise kids. Heehee. ;)

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    Mute George O Connell
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    Apr 1st 2015, 4:16 PM

    Nice touch

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    Mute Pete Zahut
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    Apr 1st 2015, 4:26 PM

    Fairly play to her becoming an expert im maths and computer programming. Chinese people are really good at that stuff

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    Mute Matthew Donoghue
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    Apr 1st 2015, 4:53 PM

    I love the ridicule of china at the end. You should look at where china sits on the ranking of income inequality when compared to other countries. Ireland is 46th, China is 67th and the US is 96th (according to the world banks figures).

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    Mute Gerard Casserly
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    Apr 1st 2015, 4:16 PM

    Communism in its purest form.

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    Mute Charles McDonald
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    Apr 1st 2015, 4:43 PM

    Interesting that….. problem is China is not communist. At some stage there could be revolution western style. The richer they get the more freedoms they will want.

    Fair play to her she deserves it

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    Mute China Photo Daily
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    Apr 1st 2015, 5:22 PM

    The richer they get the happier they are with the government. A big crash in China would be much more dangerous than increasing wealth.

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    Mute Gerard Casserly
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    Apr 1st 2015, 5:33 PM

    Charles, somebody might want to tell the
    Communist Party of China

    That.

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    Mute Charles McDonald
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    Apr 1st 2015, 5:42 PM

    They tried that in 89

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    uMad
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    Apr 1st 2015, 4:29 PM

    Stopped reading at chinese. I dont care for any asian news

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    Mute Stephen Earle
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    Apr 1st 2015, 4:33 PM

    Umad, you really are mad

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    Mute Con Manne
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    Apr 1st 2015, 5:19 PM

    Hard to beat dim sum with a cuppa green tea.

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    Mute Cuppantae
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    Apr 1st 2015, 4:07 PM

    MAO…..MAO…..

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    Mute Tap Solny
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    Apr 1st 2015, 4:08 PM

    Chinese cat?

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    Mute Cuppantae
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    Apr 1st 2015, 4:13 PM

    DIDDY MAO….

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    Mute Niall
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    Apr 1st 2015, 4:27 PM

    That’s like commenting schnell schnell on a story about a French woman.

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    Mute Gerry Duffy
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    Apr 1st 2015, 7:03 PM

    Communist you say?

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    Mute Stephen Kearon
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    Apr 2nd 2015, 12:45 AM

    Just goes to prove despite its flaws capitalism is the best option

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    Mute Gus Sheridan
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    Apr 4th 2015, 12:42 PM

    Give her Irish citizenship!

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