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Dublin City Council
Bizarre hoax email to councillors claimed high-earners exempt from €6 gallery entry fee
Letters and emails were sent to all 63 Dublin City councillors; the Hugh Lane Gallery has clarified that it has nothing to do with this.
6.18pm, 9 Jun 2017
14.1k
7
Sam Boal / RollingNews.ie
Sam Boal / RollingNews.ie / RollingNews.ie
FAKE PRESS RELEASES were sent around to 63 Dublin City councillors at lunchtime today claiming that the Hugh Lane Gallery was introducing an admission fee for visitors who earn under €45,000 a year.
Emails were sent from the email address ‘info@hughlanegallery.com’ – however, the correct general email address for the gallery is ‘info@hughlane.ie’ or ‘info.hughlane@dublincity.ie’. Letters were also mailed to councillors.
The correspondence, which addressed ‘visitors and supporters’ claimed to introduce an admission fee of €6 from tomorrow – with one odd exception.
“In order to further incentivise renewal,” the press release claimed, “We are offering free admission to certain parties in exchange for their positive contribution to the local economy.
Tenants paying over €1,500 in monthly rent, workers with gross earnings of over €45,000 a year, and private sponsors of the Parnell Square redevelopment can avail of free entry by presenting proof of their contribution and a copy of government ID to reception on arrival.
“Otherwise we regret that the new €6 fee will apply.”
Here’s a look at the beginning of the email:
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Councillor Michael O’Brien, who was among the 63 Dublin councillors to receive the email, contacted the gallery when he heard the news, and left a message with their offices.
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“I thought it was some sort of performance art,” O’Brien said, after the gallery had clarified that the notice ‘had nothing to do with them’.
He said it wasn’t clear what the motivation of the senders was, but that setting up an email and planning the message took some effort.
The management at the #HughLane Gallery confirmed that the notice on new entry fee structure was a (convincing) hoax! Happy to clarify
A spokesperson for the Hugh Lane Gallery said that it wasn’t clear what the aim of the whole incident was, but said that it hadn’t happened before and agreed it was ‘odd’ and ‘bizarre’.
There have been similar cases of email addresses mimicking official ones being used to prompt people to share their financial details.
In this case, luckily, there was no ‘lure’ or prompt for users to donate or sign up to a subscription.
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@Patrick Connolly: We were stranded in Bulgaria at that time. I kept at them, wrote a strongly worded and detailed description and got 100% reimbursement. We had to book 3 flights (6 seats in total) to get home. They were very good to deal with TBH.
It was fine. I just flew from Dublin to Munich. They had a closing flight queue that people who arrived later could use. App and self-checking were down but staff adapted admirably.
I have just gone through….fair is fair , Aer Lingus were brilliant , same time to get my boarding pass (20 mins) as before self check in was invented , the queues look big , but Aer Lingus are flying through them…….
@Philip Cullen: how do you know it was their fault? How donyiu known it wasn’t their hosting company, or Internet provider? No company host or manage their own apps. Its outsources to specialist providers, and hosted on the likes of Amazon Web Services, Google Cloud or Micrpsoft Azure, or another hosting company. Thats where the issue lies. Not with Aer Lingus. This was more of a hassle for them thananyone trying to fly with them today.
@Barry Sorensen: well no Barry, regardless of whether it’s outsourced or not, Aerlingus are fully responsible. Any operationally critical systems should have independent redundancies, something aerlingus promised to do after last September’s fiasco, and clearly haven’t implemented.
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