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Irish Water wants to fill 350 temporary positions

The jobs are to be based in Cork.

IRISH WATER HAS announced it is hiring 350 additional staff.

The positions, which are temporary, are to be based in Cork.

The jobs are with Abtran, a company tasked with dealing with Irish Water customers.

Irish Water confirmed it is in the final stages of preparation for billing with the first bills due out in April.

The company is anticipating an increase in the volume of calls over this period.

This is the first time customers will receive a water bill and we will encourage customers to call with any queries they have in relation to their bills.

In preparation for dealing with a high volume of customer queries and ensuring our customer experience meets the expectations of our customers, Abtran is hiring an additional 350 people.

The jobs will be based in the contact centres in Mahon snd Curraheen in Cork.

The positions are to be in place for the first round of billing, at which point Irish Water will review the jobs.

There are currently 450 people employed in Cork as Irish Water call centre staff.

Read: The story of ‘NO’ … 15 moments that have defined the Irish Water protest movement>

Read: Dublin councillors won’t have to foot €6,000 bill for printing anti-water charge leaflets>

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64 Comments
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    Mute Gus Sheridan
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    Oct 1st 2014, 8:41 AM

    If you are going to make a mistake MAKE A BIG ONE

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    Mute neeneee
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    Oct 1st 2014, 8:56 AM

    Dislike tesco,their products and staff

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    Mute Emily Elephant
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    Oct 1st 2014, 9:12 AM

    It was much more than a mistake though. They made a deliberate decision to book revenue from suppliers at a particular stage. Even if that didn’t break the rules, it’s the sort of aggressive policy that rarely ends well.

    And the bigger story is that more than a fifth (possibly even more) of Tesco’s profit comes from payments from *suppliers*. That is only sustainable while you dominate the consumer end. Real trouble ahead.

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    Mute Linda Hughes
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    Oct 1st 2014, 11:24 PM

    Me to the staff are rude, unhelpful, surly and they do not smile, continue doing what they are doing when a que is building up and then have an attitude when they have to serve you. I stopped shopping in Tesco a long time ago and would never go back

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    Mute Deirdre Mallin
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    Oct 1st 2014, 8:44 AM

    Aldi people know now every lidl helps!

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    Mute Darren Mullen
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    Oct 1st 2014, 10:09 AM

    They should be under the microscope for the outrageous prices they charge.

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    Mute Jill Antrop
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    Oct 1st 2014, 9:16 AM

    One of their butchers must have been doing the accounts so

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    Mute Andy
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    Oct 1st 2014, 11:57 AM

    Tesco is sh*t. Their meat is crap, I won’t say the staff are rude, I just don’t think they care. Their prices are absolute nonsense, 30 quid gets you a barely half full bag of shopping – ridiculous!

    If you’re not a major fan of lidl or aldi, and sick of Tesco using your hard earned golds to fill their accounting holes then Dunnes is your man!

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    Mute Grainne Gavin
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    Oct 1st 2014, 11:08 AM

    In fairness Tesco prices are very high, and people just cant afford to shop there anymore, i only go to Tesco for washing powder, and if they have a deal on something other than that wouldn’t go near the place.

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    Mute Jim
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    Oct 1st 2014, 8:46 AM

    You can get everything you want under the tree at Spar

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    Mute Sheik Yerbouti
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    Oct 1st 2014, 8:55 AM

    The person who stands up and says, “This is stupid,” either is asked to `behave’ or, worse,
    is greeted with a cheerful “Yes, we know! Isn’t it terrific!” FZ

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