Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

stevendepolo

Irish Water wants to fill 350 temporary positions

The jobs are to be based in Cork.

IRISH WATER HAS announced it is hiring 350 additional staff.

The positions, which are temporary, are to be based in Cork.

The jobs are with Abtran, a company tasked with dealing with Irish Water customers.

Irish Water confirmed it is in the final stages of preparation for billing with the first bills due out in April.

The company is anticipating an increase in the volume of calls over this period.

This is the first time customers will receive a water bill and we will encourage customers to call with any queries they have in relation to their bills.

In preparation for dealing with a high volume of customer queries and ensuring our customer experience meets the expectations of our customers, Abtran is hiring an additional 350 people.

The jobs will be based in the contact centres in Mahon snd Curraheen in Cork.

The positions are to be in place for the first round of billing, at which point Irish Water will review the jobs.

There are currently 450 people employed in Cork as Irish Water call centre staff.

Read: The story of ‘NO’ … 15 moments that have defined the Irish Water protest movement>

Read: Dublin councillors won’t have to foot €6,000 bill for printing anti-water charge leaflets>

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Author
Christina Finn
View 64 comments
Close
64 Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.
    JournalTv
    News in 60 seconds