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A live insect, human nail and cigarette butt just some of the things found in food last year

The Food Safety Authority of Ireland received over 3,200 complaints last year.

A LIVE INSECT found in a packaged dessert, a human nail in a takeaway and a cigarette butt in a bag of chips – these were just some of the complaints received by the Food Safety Authority of Ireland last year.

The FSAI Advice Line received 3,202 complaints in 2016, a 17% increase on the year previous when 2,739 complaints were received.

Other complaints regarding poor hygiene standards referred to dirty customer toilets, rats seen on the premises and one case of a staff member at a deli sneezing into their hands before preparing sandwiches without washing their hands.

Breakdown

Consumer complaints ranged from reports of food unfit to eat, to non-display of allergen information:

  • 1,126 complaints on unfit food
  • 864 complaints on hygiene standards
  • 741 complaints on suspect food poisoning
  • 221 complaints on incorrect information on food labelling
  • 60 complaints on non-display of allergen information
  • 190 other

The number of complaints about food poisoning were up considerably at 45%.

Poor hygiene standards were the second highest reported (up 34% from 2015), while complaints about incorrect information on food labelling were up 15%.

Information Manager with the FSAI Edel Smyth said, “As consumers in Ireland become more vocal about the standards they expect from food establishments, we are seeing a welcomed increase in the level of complaints we receive directly from consumers.

“We continue to encourage anyone who has had a bad food safety experience to report the matter to the FSAI so that the issue can be dealt with.”

All complaints received by the FSAI were followed up and investigated by enforcement officers throughout the country.

The FSAI Advice Line is manned by trained advisors and food scientists and can be reached at info@fsai.ie or through the ‘make a complaint’ section of the FSAI website.

Read: Online games mean young children are being cyberbullied long before they get a phone>

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26 Comments
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    Mute chris
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    Aug 7th 2014, 8:49 AM

    They should be hung drawn and quartered for making me use that pesky messenger app!

    88
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    Mute Alan McNamara
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    Aug 7th 2014, 9:07 AM

    Did you read the terms for having that messenger app.

    http://m.huffpost.com/us/entry/4365645

    50
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    Mute Niall Mullins
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    Aug 7th 2014, 9:10 AM

    Aw, you ok hun?

    19
    See 6 more replies ▾
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    Mute Colin Howell
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    Aug 7th 2014, 9:15 AM

    @Alan, after checking out your link I feel great having always declined facebook’s incessant offer of the messenger app. That is some scary schizz. I certainly would have blindly accepted the terms and conditions

    39
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    Mute chris
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    Aug 7th 2014, 9:38 AM

    Thx for posting that
    How is it even legal what they are
    Doing..deleted.

    27
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    Mute Alan McNamara
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    Aug 7th 2014, 9:52 AM

    The way I see it, if people want me they can text me or call and I can pick up my Facebook message on the laptop

    15
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    Mute Richard Sweeney
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    Aug 7th 2014, 10:07 AM

    If you read t+c’s of the journal the app can view and delete contents on your sd card. Why?

    28
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    Mute Ciara McCorley
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    Aug 7th 2014, 10:11 AM

    Thanks for that link Alan, have just deleted it from my phone!

    6
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    Mute Denis
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    Aug 7th 2014, 11:03 AM

    After looking at Alans’s link I thought what a load of old nonsense.
    The author is clearly pretty clueless about app permissions on android.
    Why don’t you check the permissions of any other messaging app you have on android, they all have pretty much the same.
    This is just the standard android permissions written to be as scary as possible.
    Check out google hangouts now standard on android, not only does it have all these permissions but it can access your location at any time and read and edit your calendar at any time Gasp!
    Just more ant-facebook ain’t I cool hipster nonsense.

    7
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    Mute DamoDeMan
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    Aug 7th 2014, 9:17 AM

    If you are worried about Facebook and your privacy
    Do not be on Facebook
    sticking your ass in the air
    like you just don’t care

    47
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    Mute Negativebird
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    Aug 7th 2014, 11:08 AM

    You fine sir,deserve a medal

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    Mute bob®
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    Aug 7th 2014, 8:47 AM

    Like

    32
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    Mute Pinel G
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    Aug 7th 2014, 10:32 AM

    Facebook is worth about $200 billion all thanks to the data you give them. they profit from data on users.

    17
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    Mute Foxtrot Hotel
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    Aug 7th 2014, 9:00 AM

    Are people “liking” this as a joke?

    9
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    Mute duisigheire
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    Aug 7th 2014, 11:20 AM

    watch “terms and conditions apply” on Netflix. It will open your eyes.

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    Mute Paudi Onail
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    Aug 7th 2014, 2:14 PM

    seen it, recommend everyone sees it, though it confirmed what i’ve always known. planned obsolescence docu is another interesting one.

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    Mute Jamie Condren
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    Aug 7th 2014, 10:30 AM

    In those T&Cs posted by the Huffington post, what is meant by a malicious app may do this without your permission? Is it talking about the messenger app or what?

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    Mute Denis
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    Aug 7th 2014, 11:20 AM

    No it’s not talking about the facebook app.
    They are standard permissions that any app can ask for.
    If you install some dodgy app from somewhere and it asks for those permissions it can do dodgy things and record audio and video all the time.
    The facebook app asks to record audio and take pictures so it can support its voice message and picture and video sending abilities.

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    Mute duisigheire
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    Aug 7th 2014, 11:27 AM

    Also, android users check this out….. Open google (assuming your signed in) click account > account history > places you’ve been.

    You can select each date and it will show you exactly where you were etc. Why….? well each time you enable location for maps apps etc…. in the settings menu > Location > On… you will see the message below flash up. Agree or disagree….. always disagree.

    Location Consent !
    Allow googles location service to collect anonymous location data. Some data may be stored on your device. Collection may occur even when no apps are running.

    4
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    Mute Luke
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    Aug 7th 2014, 11:04 AM

    these people are delusional if they think they’re gonna get any $ of that sociopath Zuckerberg

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    Mute J. Dunn
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    Aug 7th 2014, 9:13 AM

    You’d think Facebook would have registered fbclaim.com along with 20,000 intelligible variations for just such an occasion.

    4
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