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Don't panic: How to undo a sent email in Gmail

You’ll have to be quick though.

YOU CLICKED SEND. Oh crap.

When you send a no-take-backs email — maybe an admission to a secret crush, or accidental reply-all — there’s an instant pang of regret.

It feels like there’s no going back.

Meet Gmail’s Undo Send feature, a lifesaving little hack buried in the Gmail Labs settings.

It gives you a 10-second window to “undo” sending an outgoing email.

You just have to enable it first.

Here’s how it works:

1. Click the gear icon in the top right corner of your Gmail window and select Settings from the dropdown menu

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2. Select Labs from the row of tabs

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3. Scroll all the way to the bottom where you see Undo Send and click Enable

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4. Hit Save Changes at the bottom

5. Breathe easy

Now when you send an email, the yellow dialogue that displays “Your message has been sent” will also give you the option to Undo.

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Our tests consistently showed that you have about 10 seconds before the Undo option disappears. Click it, and the email will reopen, un-sent, in the composition window.

We weren’t the first to discover this cool trick. Jimmy Tomczak, founder of beach accessories company TOMBOLO, recently tweeted at me a link to an article by former Mashable editor and current Sprout Social editorial director, Samuel Axon. Gmail’s interface has changed since Mashable’s tutorial was published in 2010, so we updated the steps.

Note, features in Gmail Labs are experimental and may change, break, or disappear at any time. You’ve been warned.

- Melia Robinson

Google animation shows what happens when you send an email>
The 8 most mortifying pitfalls of your ‘Sent’ box>
Column: 9 email habits that could change your life>

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24 Comments
    Install the app to use these features.
    Mute Jason Ebbs
    Favourite Jason Ebbs
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    Dec 7th 2013, 5:51 PM

    Pity you can’t do that after pressing “send” on a phone text !!!!

    221
    Install the app to use these features.
    Mute Catherine Sims
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    Dec 7th 2013, 5:57 PM

    Jason my phone has a cancel option if it’s pressed fairly lively you can cancel the text before it finishes sending.

    45
    Install the app to use these features.
    Mute nelson
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    Dec 7th 2013, 9:03 PM

    Pull the battery quick as its sending… saved me in the past…

    35
    Install the app to use these features.
    Mute R39CRW8f
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    Dec 7th 2013, 6:15 PM

    One thing AOL got right years ago was the “unsend” function. As long as the recipient hadn’t opened the mail it could be unsent.

    Pity such a fantastic feature is not part of everyday email services

    80
    Install the app to use these features.
    Mute paul johnson
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    Dec 7th 2013, 6:20 PM

    This is what I love about the Journal these little stories because I never knew this either.

    68
    Install the app to use these features.
    Mute THE VOICE
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    Dec 7th 2013, 5:38 PM

    What a shite article.The journal is gone to sh1t lately .Total non news story yet again….Get yer fcuking house in order….

    57
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    Mute THE VOICE
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    Dec 7th 2013, 5:40 PM

    So sorry never meant to send that .Tried yo retrieve the post but couldn’t….Again so sorry …..

    279
    Install the app to use these features.
    Mute Conor
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    Dec 7th 2013, 5:40 PM

    You dont have to read it.

    34
    See 1 more reply ▾
    Install the app to use these features.
    Mute robby rottenest
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    Dec 7th 2013, 5:47 PM

    Like the famous Monty Python sketch; the art of comedy is….timing.
    I’d get a watch for Christmas if I were you.

    51
    Install the app to use these features.
    Mute Daniel Dudek Corrigan
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    Dec 7th 2013, 5:34 PM

    This is there for years…

    47
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    Mute sluazcanal
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    Dec 7th 2013, 5:37 PM

    And i never knew..

    129
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    Mute Stiofán De Priondárgas
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    Dec 7th 2013, 7:32 PM

    And either did I !

    48
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    Install the app to use these features.
    Mute Nick Hill
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    Dec 7th 2013, 9:43 PM

    Neither

    35
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    Mute Catherine Sims
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    Dec 7th 2013, 5:48 PM

    Oh god …… Too late so very very late ……….. Thanks anyway journal ………..

    38
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    Mute Mary Kavanagh
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    Dec 7th 2013, 6:16 PM

    I have this feature on my gmail app for Android. A dialog box pops up: “are you sure you want to send this message?” It’s a godsend!

    25
    Install the app to use these features.
    Mute John Meade
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    Dec 7th 2013, 7:00 PM

    Ive just tested this and gmail said the “sending had been undone” however the email was sent and received at the other end, so it doesnt work .

    22
    Install the app to use these features.
    Mute Ian Mac Eochagáin
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    Dec 7th 2013, 7:20 PM

    The Google algorithms thought the contents were too juicy or embarrassing to go unread.

    27
    Install the app to use these features.
    Mute Damocles
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    Dec 7th 2013, 7:05 PM

    A former colleague of mine and still a good friend, failed to hit reply to all on an email saying “F*** off” to someone (well me actually, I’d suggested that rather than mess about with email all day, as this particular chain had been going on for about 3 days, he install some software I’d been asking for for about a month), instead he punched in surnames and selected names from the company’s global address list. Unfortunately instead of one of our colleagues he sent it to a financial controller in France, and she was on holiday.

    Fearing ruin he panicked and deleted the mail permanently from his sent items. As was pointed out to him at this point he was stuffed. So some enterprising sod mocked up his P45 for him.

    So it is handy to know how to do this sort of thing.

    She saw the funny side though, so no harm.

    I can’t remember whether the software was ever installed.

    10
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    Mute Little Jim
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    Dec 7th 2013, 8:40 PM

    I didn’t install it and we’re not friends.
    Just leave it!

    17
    Install the app to use these features.
    Mute Damocles
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    Dec 8th 2013, 12:08 PM

    Idiot.

    3
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    Mute Kevin O'Sullivan
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    Dec 7th 2013, 6:22 PM

    That feature is there a long time now, not a recent development by any means.

    Not exactly an article I expected to see in the Business section of theJournal!

    10
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    Mute dannyboy
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    May 11th 2014, 10:03 AM

    I didnt know you could do this, a very helpful article thanks for posting,..wish i had known about this before

    1
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    Mute Jon Coll
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    Dec 7th 2013, 7:24 PM

    It’s good to see it works.the outlook one never works.

    1
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