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Cervical Check scandal: Acting HSE boss says sorry for 'confusion and alarm'

John Connaghan said women in Ireland had been “understandably frightened and concerned” by what they had read and heard.

THE ACTING HEAD of the HSE has issued an apology for the confusion and alarm which was created in relation to the Cervical Check programme “as a result of the failure to communicate with the women affected”.

Speaking before an Oireachtas committee this morning John Connaghan said that failure had “ultimately impacted on every female in Ireland, their families, their spouses and their children”.

“I want to sincerely apologise on behalf of the HSE and Cervical Check to the women and their families who have been directly affected by what has happened,” Connaghan said.

He said he wanted to extend that apology to “all of the women of Ireland who have been understandably frightened and concerned of what they have read and heard”.

TheJournal.ie / YouTube

He said the organisation must learn lessons from what had happened and that he wanted to assure the public that he was determined HSE staff would take those lessons on board and bring about changes to make sure nothing similar happened in the future.

Cervical Check is vital to women’s health, and confidence in the programme must be restored, he said.

Connaghan, who has only occupied the Director General role for three days in the wake of Tony O’Brien’s premature departure last week, was one of several senior health officials called before the Health Committee today to address the Cervical Check scandal.

In his testimony, the Chief Medical Officer of the Department of Health Dr Tony Holohan confirmed to the panel of TDs and senators that no ministers were informed of the delays in telling women the results of an audit of cervical cancer screening results.

Documents released yesterday showed that the Department of Health was aware of Cervical Check’s stance of not informing some women of the outcomes of reviews into their cases.

A memo sent in October 2016 showed that Holohan was told that legal proceedings had been taken by one of the women affected by the audit of cases.

The documents show that clinicians were told to use their judgement in “selected cases where it is clear that discussion of the outcomes of the review could do more harm than good”.

Earlier this week the HSE confirmed that 18 women affected by the controversy have died. The previous figure was 17 women. The organisation said 203 of the 209 women (or their families) whose smear test results could have been incorrect have now been contacted.

How did we get here? 

The CervicalCheck scandal came into the public eye last month when Vicky Phelan, whose cervical cancer is now terminal, settled a High Court action against the HSE and the US-based Clinical Pathology Laboratories (CPL) for €2.5 million over incorrect smear test results from 2011.

Phelan, who is also due to address an Oireachtas committee later today, only learnt of the 2011 error through a chance reading of her medical file while waiting for an appointment last year – even though the information had come to light in a 2014 audit.

“It has become clear that the non-disclosure of clinical audit findings was widespread,” Holohan told the Oireachtas Health Committee this morning.

It has also become clear that the issue of disclosure was the subject of dispute among the relevant clinical community.

Holohan said the decision not to escalate to the Minister for Health was a fair and reasonable decision, telling the panel:

It was reasonable because the information provided in the briefing notes provided by the HSE to the Department was evidence of ongoing improvement to how the service was being delivered, rather than the identification of a problem which, of its nature, required escalation to ministerial level.
The HSE has and will confirm that within their systems no escalation of concern in relation to the implementation of this audit programme took place.

Defending his decision not to inform his minister, he said he had a long established practise of appropriate escalation of issues to ministers, “often in circumstances where the issues being escalated are difficult and challenging and may pose political challenges for the ministers in question”.

t1 Chief Medical Officer of the Department of Health Dr Tony Holohan Oireachtas.ie Oireachtas.ie

Holohan also said he believed the characterisation of the Department of Health, of himself and his colleagues in the media in recent days had been unfair, telling the committee:

The Department is far from an organisation that is unwilling to seek proper disclosure to patients, that is unwilling to directly performance manage the HSE, and to escalate appropriately to ministers.
Any fair assessment of our work record will show that this is simply untrue.

Open disclosure questions 

The documents released yesterday showed that in June 2016, Department of Health officials were told that women whose smear tests were audited should be informed “if the woman herself asks about her screening history”.

A memo from Cervical Check stated that while it supported the principals of open disclosure “it is recognised that there are limitations to its universal implementation particularly for screening services where there is an inherent recognised error rate”.

Addressing the committee today Holohan said he did not regard open disclosure as optional and that it should happen in the right way “in every circumstance in which it is indicated”.

“Patients simply must be informed. I know that this can be a challenge for the medical profession internationally, but professionals in this country are rising to that challenge.”

He added that “our legislative approach is to encourage doctors to do the right thing in circumstances where disclosure is required”.

“We know from the evidence internationally that one of the reasons that disclosure does not happen is that doctors fear the medico legal consequences. We have directly addressed this fear through the voluntary disclosure legislation which we have introduced.

“That legislation provides that if doctors disclose appropriately, they will not contribute further to any legal risks they may have.

That is intended to create a safe space and encourage people to do the right thing.

Pressed about the issue of open disclosure under questioning by Fianna Fáil’s Stephen Donnelly, Holohan said that a key consideration for the Department was that the HSE policy did not say “disclosure in every circumstance irrespective of every consideration”.

He said there were mitigating circumstances taken into account by clinicians.

“For example we do know that in respect of screening of this kind, international evidence will tell us that up to 40% of patients would not wish to have this information disclosed, so that’s one factor I would point to

“It cannot be seen as something that happens in every situation irrespective of the considerations

An approach to non-optional disclosure does not mean that clinical considerations or the realities of individual situations between clinicians and patients aren’t taken into account in precisely how and when that disclosure takes place.

donn1 Fianna Fáil's Stephen Donnelly Oireachtas.ie Oireachtas.ie

Disclosure was not seen as “an event” or the simple handing over of a piece of paper or information, he said, but was done in the context of an ongoing trusting relationship between doctor and patient.

The Government last week commissioned a leading UK expert, Dr Gabriel Scally, to conduct an inquiry to review all aspects of CervicalCheck.

Also speaking to the committee, the Secretary General of the Department of Health Jim Breslin said he and his officials were determined to do everything to assist that review and to find out “what happened and why it happened”.

Vicky Phelan will address the Dáil Public Accounts Committee at 5pm this evening alongside Stephen Teap, whose wife was one of the 18 women who have died.

More than 16,500 calls have been answered by the HSE’s Cervical Check freephone helpline since 28 April.

If you’re concerned about the results of your smear test, you can contact the helpline as follows:

  • From Ireland: 1800 45 45 55
  • From outside Ireland: +353 21 4217612

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21 Comments
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    Mute Éanna o Sca
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    Feb 21st 2024, 3:15 PM

    It’s a NO from me!

    324
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:05 PM

    “STRIVE TO SUPPORT”

    ” DURABLE RELATIONSHIP”

    Apart from the legal eagles that must love this vague nonsense ( lime a €€ jackpot )there’s nothing in there to say me to the yes side.

    A BIG NO/NO from me

    366
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:06 PM

    @Ken Mc Carthy: ‘sway’ me!!! even

    42
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    Mute Brendan O'Brien
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    Feb 21st 2024, 3:44 PM

    @Ken Mc Carthy: How about ‘lime a €€ jackpot’? Some kind of code?

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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:53 PM

    @Brendan O’Brien: hey hey…. I was waiting on the ‘dyslexia’ mocking— 4 minutes!!! U getting slow

    33
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    Mute Brendan O'Brien
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    Feb 21st 2024, 3:55 PM

    @Ken Mc Carthy: You’re saying you have dyslexia?

    9
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:58 PM

    @Brendan O’Brien: it doesn’t bother me one iota/ never hindered my career or life— its other small minded idiots that seem to have the problem with it!

    47
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    Mute Brendan O'Brien
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    Feb 21st 2024, 4:00 PM

    @Ken Mc Carthy: I’ll stick to mocking your hero-worship of Trump and such things in future.

    15
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    Mute George Vladisavljevic
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    Feb 21st 2024, 3:52 PM

    What qualifies as durable?

    122
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:59 PM

    @George Vladisavljevic: no idea but you have to ‘strive to support’ it

    105
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    Mute Brian Hunt
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    Feb 21st 2024, 4:04 PM

    @George Vladisavljevic: Well, you could have a durable relationship with your doctor, dog, grocer or your local handyman!

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    Mute Seanie
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    Feb 21st 2024, 4:19 PM

    @George Vladisavljevic: Thomas Byrne FF on upfront with Katie Hannon Monday night was asked this in a debate with peader Tobin of Aontu, he hadn’t got a jot and tried bluffing his way through the answer, Tobin ran rings around him.

    90
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 5:06 PM

    @Seanie: I was watching that……like seriously……Thomas byrne was the best they could put ‘out to bat’?? Tobin didn’t even have to try very hard…….. byrne scored plenty of own goals

    61
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    Mute silvery moon
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    Feb 21st 2024, 7:45 PM

    @George Vladisavljevic: the durable bunny

    9
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    Mute M G
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    Feb 21st 2024, 4:30 PM

    (Vote NO) to this lieing government they have gone rogue deliberately trying to feed misinformation to the Irish people to get a yes vote it NO .and if they try to get it passed a second time it will be NO again.

    147
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    Mute Soundy Sound
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    Feb 21st 2024, 3:23 PM

    I think this referendum will very well display that the loud, vocal, right wing commentary as seen in the comments section of the journal are not at all representative of the views of the general population. It’s all, no/no on here but this referendum will easily pass.
    Empty can makes most noise!

    71
    R B
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    Mute R B
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    Feb 21st 2024, 3:38 PM

    @Soundy Sound: if it does easily pass I would be very worried for the critical thinking of the nation.

    I don’t see it passing but it depends on the profile of the turnout. Unfortunatly we have ppl who will just vote for whatever the govt say without looking at what being asked to vote for.

    Your constitution is the last protection against government overreach. Unless you are 100% certain of what the change will cause it should always be a no vote.

    When you can’t define durable it opens potential legal chaos for absolutly no reason at all.

    Senator Michael McDowell have all spoken very well on this as an ex min for justice and AG he is very well placed to do so. An honest man in my view.

    I would urge anyone unsure to look at his 8 page document on it and why it should be No/No.

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    Mute Éanna o Sca
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    Feb 21st 2024, 3:38 PM

    @Soundy Sound: were you not watching the news last night? no side zero coverage, obviously a governmental ploy.

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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:38 PM

    @Soundy Sound: more likely than not this referendum will pass as its got all government parties pushing it, a quango set up & paid to push it ( electoral commission), media fully behind the government mantra of a ‘yes’ vote & the ( not even) subtle dictat that if we don’t bring in the correct result we’ll have to go again. The legal profession see this as a goldmine for sure but you’re wild accusation of labeling anyone who opposes this being rammed through as the ‘far right’ just once again shows how that term ( far right) has become so diluted & misused as to make it a worthless insult

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    Mute Éanna o Sca
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    Feb 21st 2024, 3:39 PM

    @R B: I just do with what the govt demand us to do!

    13
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    Mute Éanna o Sca
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    Feb 21st 2024, 3:39 PM

    @Éanna o Sca: I just do the opposite of what gov demand us to do*

    57
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    Mute Brendan O'Brien
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    Feb 21st 2024, 3:42 PM

    @Ken Mc Carthy: A Trump supporter balking at the term ‘far right’ – LOL etc.

    10
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    Mute jiminybillybob
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    Feb 21st 2024, 3:47 PM

    @R B: what critical thinking, a nation of sheep it is.

    27
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:52 PM

    @Brendan O’Brien: hi Kevin….adults are talking here…. give mommy back her phone

    40
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    Mute silvery moon
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    Feb 21st 2024, 7:48 PM

    @Soundy Sound: if it does pass don’t bother with the mother’s day card after voting the only mention of her out of the constitution a big NO/NO from me

    35
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    Mute Marie McPhillips
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    Feb 21st 2024, 10:53 PM

    @R B: Senator McDowell on YouTube also. He’s excellent

    14
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    Mute martin finnegan
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    Feb 21st 2024, 7:19 PM

    Voting no to both

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    Mute Mark Rooney
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    Feb 21st 2024, 3:36 PM

    Sinn fein will re run it if they get into government if the Yes vote fails to go through….They reckon they can reword it to sway a Yes vote

    46
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    Mute Ken Mc Carthy
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    Feb 21st 2024, 3:42 PM

    @Mark Rooney: well, there’s something to be said for that approach….. the vague makey uppy present wording is wide open to different interpretations & legal challenges. A bit of clarity would go a long way to swaying me over to the government mantra (a ‘yes’ vote)

    56
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    Mute Magnificent Mongoose
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    Feb 22nd 2024, 9:05 AM

    @Mark Rooney: Sinn Féin are doing their best to not be in government. They are the worst opposition party I have ever seen.

    11
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    Mute Padraig O'Brien
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    Feb 21st 2024, 4:14 PM

    What if your relationship on durex?

    25
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