Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

PA Archive/Press Association Images

AIB will pay out of pocket customers back "as soon as possible"

The bank had said the payment would come over the course of the year.

AIB HAS SAID that customers left out of pocket by a mistake with their mortgage interest relief will be paid back in full “as soon as possible”.

Around 1,600 account holders were affected when the payment wasn’t made at the end of February.

The tax relief is paid automatically by the Revenue service to lenders – and the saving is then passed on to the customer.

However, problems in the process at the end of February meant the relief wasn’t applied for some customers – and a greater monthly amount was taken by the bank, via direct debit.

AIB had originally said that they would pay the money over the course of the year, but have today said it will be paid in one go.

AIB confirms that the tax relief at source for that month will be paid in full in one payment on these accounts as soon as possible.
AIB regrets any inconvenience caused.
AIB is keeping the Central Bank of Ireland fully informed on the matter.

Read: AIB customers left out-of-pocket after mortgage interest relief screw-up

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Author
Paul Hosford
View 24 comments
Close
24 Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.
    JournalTv
    News in 60 seconds