Support from readers like you keeps The Journal open.
You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.
If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.
Employees have been told that the company is targeting 190 redundancies at its European headquarters in Grand Canal Docks, because of the decline in its online bookings business as a result of the Covid-19 pandemic.
On 8 May, company chief executive and founder Brian Chesky announced that out of 7,500 employees globally, “nearly 1,900 teammates will have to leave Airbnb, comprising around 25% of our company”.
At the time of the announcement, it wasn’t clear if the cuts would significantly impact the company’s Dublin office, where it employs just over 500 people.
TheJournal.ie now understands that over half of the Dublin workforce, some 320 employees, are involved in a consultation process with the company, which will result in around 190 redundancies.
Airbnb could not confirm its exact employee headcount in the capital or the exact number of redundancies that would be sought. However, this website has seen internal communications sent to employees detailing plans for approximately 190 staff members to depart the company.
A spokesperson for the company confirmed that over 500 people were employed in Dublin and that around 35% of staff based in the capital would be made redundant as part of the company’s plans.
The Dublin figure is substantially higher than the global company-wide planned reduction of 25%.
Advertisement
Workers have been told that the Dublin customer service team will suffer the worst of the cuts with around 100 out of the targeted 190 redundancies coming from that team alone.
Chesky, the chief executive, said in his statement last month that the company had been “hit hard” by the sudden downturn in business, with revenue this year forecasted to be less than half of what was made in 2019.
“We are collectively living through the most harrowing crisis of our lifetime, and as it began to unfold, global travel came to a standstill.”
He said the company has raised $2 billion (about €1.8 billion) in capital and “dramatically cut costs” in response to the crisis.
The statement also informed employees outside the US that they “will receive at least 14 weeks of pay, plus tenure increases consistent with their country-specific practices”.
Although the company had a presence in Ireland from 2012, Airbnb announced plans to significantly ramp up its Irish operations on its company blog in 2013. In September that year, it publicly signalled its intention to set up European headquarters in Dublin.
Chesky said at the time that Dublin was chosen because Ireland “has hospitality in its DNA” and is known for its warm welcome. He added that the city was an emerging technology epicentre in Europe, with nearly every language represented.
In 2014, Airbnb moved its Dublin HQ from Lansdowne Road, Dublin 4 to the Watermarque building in Ringsend. It then moved to the Reflector Building on Hanover Quay — built by developer Michael Cotter’s Park Developments — in 2016, where it is currently based.
Airbnb’s short-term letting business model has put the company in the firing line of Irish policymakers in recent years.
Concerns about landlords withdrawing properties from the long-term rental market to rent out on a short-term basis resulted in the government bringing in new laws last year to curb the practice in areas where demand for rentals are high.
Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article.
Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.
To embed this post, copy the code below on your site
Close
57 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic.
Please familiarise yourself with our comments policy
here
before taking part.
@Paul O’Sullivan: all property websites offer short term let’s so you may as well wish for them all to go bust and for all their staff to lose their jobs and potentially become homeless too. Are you really that thick?
@Dara O’Brien: What do you think would be the 2nd option for these landlords other than renting them out? Assuming they rent them out, that’s more supply to meet demand, affecting the price.
@John O’Connor: no rental services offer stays as short as a few nights and most landlords opt for long term rents to save time, money and have income certainly. You really are that thick
@Dara O’Brien: AirBandB doesn’t take any responsibility for the mayhem often caused when the continuously let out apartments to stag/hen parties and then refuse to identify the miscreant landlord making it difficult to take an enforcement case against them.
@Pat Coyne: The owners of the properties would be registered locally with the council etc. Why contact airbnb when complaints of mayhem would/should be reported to the guards who could then identify the owner. Involving Airbnb, even if they could give out the information on data protection grounds, just lengthens the process.
@databackup: there are remote customer service roles becoming available with other companies that have boomed during this (Amazon, delivery, eBay etc…), plus upskilling. It’s bad, but not all bad, and we have a very agile workforce; hold out our adapt.
@Brynþór Patrekursson: we Irish sure love accepting whatever neoliberalism and/or austerity is suggested. We even enjoy fighting to multinationals fight for them in the case of apple. Meanwhile SMEs & workers are hund out to dry. Shame on the lot of us
@databackup: Terrible Covid-19 is causing long term job losses. Remember before March 2020 through good economic management the country had full employment….those were the days!
@Kev: please remember that the SME’s exist because of the ‘export’ income generated by these companies. We are indentured, no matter how you look at it. Given the paradigm shift to move to another financial model, I would say that we are stuck with it.
@Tom McHugh: the CSO recently confirmed that we greatly overstated the influence of export income generated by multinationals. The National Competitiveness council did recently warn us that we are too dependent on one of the big companies suddenly leaving or mass layoffs, as we saw with Dell and many more. You can read more here in the Irish Times piece on it – https://www.irishtimes.com/business/economy/large-multinationals-make-up-only-fraction-of-real-economy-1.3584634
@Kev: Mad eh?! Been that way forever too. Enough people making quick coin for the immediate future not caring if we will have the infrastructures we will need in 50 years.
@Davy: The amount of people who will die from a terrible recession through suicide, poor medical care etc will dwarf what this virus has killed…..it will be year after year deaths for the next few years. But people won’t bat an eyelid at these deaths…..
Im sad people are losing their jobs while also being glad that a company like AirBnB which has done so much harm to working people is shrinking. No need to take sides here.
It’s the City Councils that had been slow in the past to regulate these platforms. Now addressed by AirBnB, to a degree – presumably in consultation with the authorities – by insisting Planning Permission-to-operate documents are presented by Landlords in order to qualify for hosting.
@Kev: No they haven’t. The individuals who choose to let the properties through Airbnb are doing that. If Airbnb bought up housing supply themselves then your point would be valid – they dont so it’s not.
Why do people think that individuals are free to make any crappy choices they want and are free of any blame for their actions because it’s better to blame it on the corporate boogeyman. Behind every Airbnb property is an individual who has chosen that route for monetary gain.
@Gavin Conran: this is the reality of bending over backwards for FDI as the expense of SMEs. They pack up and go on a whim, Air BnB have more than enough money to stay but profit speaks louder than sustainability when you’ve no ties to the country
@Kev: You take FDI out of this country and we would be like Greece without the weather except well worse…..you people have no idea what will happen if these companies go……you would be routing through bins for food because there would not be a cent of money in the country.
@Dara O’Brien: I don’t know the particulars of each business who have sacked workers. Quite sad that society always knows the exact amount given in welfare payments and low wages workers but never the exact profits of each business and its owner. The focus is always on the little guy
@Kev: you mean their legal obligation to shareholders to maximise long term shareholder wealth? It’s not a charity!
Oh i forgot you’re one of the nut jobs that thinks like some EU countries that businesses are they to provide employment at all costs.
Airbnb is a great company, as a homeowner with a Airbnb in my home their services to hosts and guests are excellent. It is a shame that they have to cut back but it’s the market. When c19 hit they automatically refunded all guests and hosts received 25% of the booking from Airbnb directly
In an ideal world people would work in productive industries that make things other people need like homes and medical equipment, rather than in property management and insurance where they just feed off the money made by people who do real productive work.
@SC: Agreed. However, given the world’s population the option for everyone to work in agriculture and/or manufacturing is totally unrealistic. As a result, we have socially engineered ourselves into a service economy fed on the cheap labour and resources from the poorer nations with no environmental or labour regulations. Reverting would result in a social upheaval, the start of which we are currently witnessing.
@SC: Definitely. transport infrastructures, health care (we already have a massive medical equipment industry, one of our biggest exporters) housing, but we’re not yet capable of it as a nation, we’re still very much like a car boot sale of brown envelopes and false promises. A nation of middle management.
@Fionn Darland: if I did to the world what AirBnB has done to the world I’d have to kill myself. I’m actually working on a business, an ethical one that helps the world and pays staff what they should be paid
@Kev: I knew you were a nut job. Hopefully air BnB doesn’t get hit too badly and I can still go on my holidays all over the world staying with their great hosts!
Not great for employees but great news for people that were unable to rent apartments and houses due to excessively high rents due to Airbnb. I hope they go bust. Another greedy company
'I'm dreading summer': Crowds of people drinking and no toilets are hitting Drury Street businesses
13 mins ago
255
0
mother and baby homes
€86 million cash in the bank, but the majority of religious organisations haven't offered any redress
Christina Finn
18 mins ago
178
Rumour Mill
Michelle Obama addresses divorce rumours and recent absences from political events
12 hrs ago
31.4k
47
Your Cookies. Your Choice.
Cookies help provide our news service while also enabling the advertising needed to fund this work.
We categorise cookies as Necessary, Performance (used to analyse the site performance) and Targeting (used to target advertising which helps us keep this service free).
We and our 164 partners store and access personal data, like browsing data or unique identifiers, on your device. Selecting Accept All enables tracking technologies to support the purposes shown under we and our partners process data to provide. If trackers are disabled, some content and ads you see may not be as relevant to you. You can resurface this menu to change your choices or withdraw consent at any time by clicking the Cookie Preferences link on the bottom of the webpage .Your choices will have effect within our Website. For more details, refer to our Privacy Policy.
We and our vendors process data for the following purposes:
Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development.
Cookies Preference Centre
We process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent. You may exercise your right to consent, based on a specific purpose below or at a partner level in the link under each purpose. Some vendors may process your data based on their legitimate interests, which does not require your consent. You cannot object to tracking technologies placed to ensure security, prevent fraud, fix errors, or deliver and present advertising and content, and precise geolocation data and active scanning of device characteristics for identification may be used to support this purpose. This exception does not apply to targeted advertising. These choices will be signaled to our vendors participating in the Transparency and Consent Framework.
Manage Consent Preferences
Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to monitor our performance.
Store and/or access information on a device 111 partners can use this purpose
Cookies, device or similar online identifiers (e.g. login-based identifiers, randomly assigned identifiers, network based identifiers) together with other information (e.g. browser type and information, language, screen size, supported technologies etc.) can be stored or read on your device to recognise it each time it connects to an app or to a website, for one or several of the purposes presented here.
Personalised advertising and content, advertising and content measurement, audience research and services development 146 partners can use this purpose
Use limited data to select advertising 116 partners can use this purpose
Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).
Create profiles for personalised advertising 85 partners can use this purpose
Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.
Use profiles to select personalised advertising 85 partners can use this purpose
Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.
Create profiles to personalise content 39 partners can use this purpose
Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.
Use profiles to select personalised content 35 partners can use this purpose
Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.
Measure advertising performance 136 partners can use this purpose
Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.
Measure content performance 61 partners can use this purpose
Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.
Understand audiences through statistics or combinations of data from different sources 76 partners can use this purpose
Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).
Develop and improve services 84 partners can use this purpose
Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.
Use limited data to select content 37 partners can use this purpose
Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).
Use precise geolocation data 47 partners can use this special feature
With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.
Actively scan device characteristics for identification 27 partners can use this special feature
With your acceptance, certain characteristics specific to your device might be requested and used to distinguish it from other devices (such as the installed fonts or plugins, the resolution of your screen) in support of the purposes explained in this notice.
Ensure security, prevent and detect fraud, and fix errors 93 partners can use this special purpose
Always Active
Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.
Deliver and present advertising and content 100 partners can use this special purpose
Always Active
Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.
Match and combine data from other data sources 73 partners can use this feature
Always Active
Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.
Link different devices 55 partners can use this feature
Always Active
In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).
Identify devices based on information transmitted automatically 91 partners can use this feature
Always Active
Your device might be distinguished from other devices based on information it automatically sends when accessing the Internet (for instance, the IP address of your Internet connection or the type of browser you are using) in support of the purposes exposed in this notice.
Save and communicate privacy choices 69 partners can use this special purpose
Always Active
The choices you make regarding the purposes and entities listed in this notice are saved and made available to those entities in the form of digital signals (such as a string of characters). This is necessary in order to enable both this service and those entities to respect such choices.
have your say