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American Airlines closes Dublin office after 15 years

One hundred and thirty people are employed at the reservations centre in Dublin but their work will now be outsourced.

IT’S REPORTED THAT American Airlines has announced that it’s to close its Dublin office, where 130 people are employed.

A statement from the company tonight says that the airline has cited significant losses and a “focus on reducing costs and finding efficiencies” as reasons for the closure.

The International Reservations Centre has operated in Dublin for 15 years. The work will now be outsourced, a move which the company says in a statement will represent “significant savings”.

A consultation process with trade unions will now be entered into.

Forbes reports that American Airlines is expected to post a second quarter loss tomorrow.

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16 Comments
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    Mute Sandra Cox
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    Jul 19th 2011, 8:44 PM

    Worst airline i have ever flown! cabin crew looked like they had just rolled out of bed with faces liked slapped asses! Plane stunk of urine too! Never again will I fly with them

    44
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    Mute Pauline Moody
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    Jul 19th 2011, 10:22 PM

    I have to agree with you flew with them once and never again

    24
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    Mute Melanie Drake
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    Jul 20th 2011, 9:15 AM

    Sandra, you think Ry*n**r is superior? Much the same thoughts on them too!!!

    4
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    Mute gareth byrne
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    Jul 19th 2011, 9:18 PM

    Its to costly to do anything in this country.when will our so called goverment wake up and put a stop to rents,gas and esb going up.I wont be holding my breath.

    32
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    Mute Pauline Moody
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    Jul 19th 2011, 10:25 PM

    There will be even less tourism in this country if the government introduce these tolls on the motorways things in Ireland are way to expensive as it is

    23
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    Mute E Mac
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    Jul 19th 2011, 10:59 PM

    The office is closing. They are still going to fly to/from Ireland.

    This announcement will not hurt tourism, but it is horrible for the people who have lost their jobs.

    31
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    Mute Seamus
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    Jul 19th 2011, 7:20 PM

    This is where it starts. The Americans stop coming and then we end up eating each other while the Troubles Part 2 (or 3 depending on your views) kick off again. Here we go!

    28
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    Mute Jeff
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    Jul 19th 2011, 9:16 PM

    Jesus!!!…. Seamus if your going to be that depressing about things just leave..

    63
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    Mute Toureag
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    Jul 19th 2011, 7:55 PM

    Very sad…….look like people couldn’t afford holiday in these days!

    19
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    Mute niamhsmith
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    Jul 19th 2011, 11:54 PM

    Sad to hear this worked there for a couple of years, good place to work, lots of opportunities.

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    Mute Antóin O Cinnéde
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    Jul 20th 2011, 1:24 AM

    Always sad to hear about job losses. I really hope sustainable long term jobs are created in this country.

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    Mute damian
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    Jul 20th 2011, 10:46 AM

    Call centre work is just to expensive for companies to run in countries like Ireland. It’s a fact of life that places like India can offer the same service to a company like American Airlines for a fraction of the price that Ireland can. When it comes to cost-cutting, there is no loyalty unfortunately, just bottom line.

    I hope those 130 affected aren’t out of work for too long.

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    Mute Paul Conroy
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    Jul 20th 2011, 12:15 PM

    Looks like the “significant savings” from this sort of move have already been spent – AA today announced biggest airline purchase in history:
    http://www.businessweek.com/news/2011-07-20/amr-said-to-plan-airbus-boeing-split-with-record-400-jets.html

    5
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    Mute damian
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    Jul 20th 2011, 3:08 PM

    Yeah the newer fleet will be a lot more economical on fuel and maintenance…

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    Mute Mata Mata
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    Jul 20th 2011, 9:05 AM

    All this sector is moving online as fuel costs are dictating how we live . The Emir of Saudi just bought 2 x 380 Jumbos for his gang !

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    Mute Arno Nymus
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    Jul 21st 2011, 9:28 AM

    And the best is they hired this year 24 new employes, 12 just 1 and a 1/2 month ago

    1
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