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staff loading cardboard boxes on to conveyor belts for delivery at An Post's Parcel Hub in Dublin Sam Boal via RollingNews.ie

Covid restrictions and lockdowns globally impacting international deliveries, An Post warns

Many items posted in Ireland during December for delivery across the world are still in transit.

WIDESPREAD COVID-RELATED restrictions and local lockdowns across the world are continuing to impact the distribution and delivery of international parcels and letters, An Post has warned. 

The number of international flights operating continues to be severely impacted by the Covid-19 crisis, with only limited space available for international letters and parcels, the postal service today.

As a result, many items posted in Ireland during December for delivery across the world are still in transit through airports and seaports. 

Local delivery depots across the globe have also been impacted by Covid-19, with some areas also dealing with severe winter weather conditions. 

An Post said it expects to be receiving incoming international Christmas parcels and letters for deliver in Ireland throughout January. 

“We assure customers that we continue to deliver all international letters and parcels as soon as they are received into Ireland,” An Post said. 

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    Mute Jess Kelly
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    Jan 11th 2021, 2:35 PM

    Still in transit… that’s good to know. I posted two parcels to my daughter in San Francisco the third week in November. She still hasn’t got them. No tracking available either.

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    Mute Caroline Otoole
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    Jan 11th 2021, 2:49 PM

    @Jess Kelly: I have 4 large envelopes that arrived in the US on the 3rd of December, no movement. USPS are way behind on parcels. From my tracking, it looks like they haven’t even been scanned into the sorting office in New York.

    34
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    Mute SheelB
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    Jan 11th 2021, 3:16 PM

    @Jess Kelly: Same here, with my daughter in NY. The later package overtook the earlier one and arrived last week. First package is still a no show.

    14
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    Mute Lucious Sweet
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    Jan 11th 2021, 4:00 PM

    @Jess Kelly: teabags will survive as will tayo. Even if the tayto is crushed she’ll still be able to eat it on toast. It’s the sausages that may be gone off by the time she gets it. But sure look you tried your best, if she was to order on AliExpress she’d be waiting anyway.

    13
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    Mute Trish O'Leary-Dunne
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    Jan 11th 2021, 4:12 PM

    @Jess Kelly: Same here.Sent some tayto and choc to my friend in California around then still hasnt received.

    8
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    Mute D.B
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    Jan 11th 2021, 2:40 PM

    The lies from An Post……unreal…..parcels posted November and early December but no sight of them….of course there are some logistical problems but two months late? And why didn’t An Post warn its customers about delays?

    98
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    Mute Fionn O' Neill
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    Jan 11th 2021, 2:54 PM
    91
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    Mute D.B
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    Jan 11th 2021, 3:01 PM

    @Fionn O’ Neill: Right, so, but the delays are mental. also, I know of elderly people who posted parcels & not aware of any warnings, etc. and it still doesn’t explain why other companies have managed to deliver without any problems. here’s one for you, there was a bloke in a van driving around picking up xmas parcels from east europeans around the country- pay your fee- bloke in van delivers and on time. mad, eh.

    16
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    Mute Tommy Roche
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    Jan 11th 2021, 3:22 PM

    @D.B: The bloke in the van delivers them internationally ?

    29
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    Mute D.B
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    Jan 11th 2021, 3:27 PM

    @Tommy Roche: yeah, straight onto the ferry and off he went. Neat little enterprise. True story.

    13
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    Mute Fionn O' Neill
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    Jan 11th 2021, 3:29 PM

    @D.B: Granted, it’s not ideal but the warnings were there. They were up to their eyes back in March delivering packages. Obviously Christmas was always going to be bad.

    15
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    Mute D.B
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    Jan 11th 2021, 3:31 PM

    @Fionn O’ Neill: Right, but im still curious as to how other companies managed to deliver on time. Anyway, a lesson for all. Look around for other options.

    6
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    Mute Siomoin O Rian
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    Jan 11th 2021, 3:46 PM

    @D.B: well it’s a matter of capacity. Letters and parcels are shipped in the belly of airplanes as cargo. ups, FedEx and dhl for example can do it faster. they have their own planes. most of FedEx airplane fleet is owned by the us government. That way if the us government needs airlift capacity for things like troops, bombs if there is a war they have it and can call these planes into service in a few hours. They auction the remaining space off if the capacity hasn’t already been prepurchased by companies. A lot of companies will purchase blocks of capacity based on their expected needs for the entire year in January. How many flights are still coming into Ireland. Not very many!!! This means that there is not very much capacity which causes bottlenecks and delays. It’s kinda crazy really

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    Mute D.B
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    Jan 11th 2021, 4:19 PM

    @Siomoin O Rian: Thanks. Good explanation.

    9
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    Mute Steve O'Connor
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    Jan 11th 2021, 4:35 PM

    @D.B: A lot of post from companies that don’t have their own fleet of aircraft use space on commercial passenger planes for transport, fewer flights = less space to send post.

    8
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    Mute Rudy de Groot
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    Jan 11th 2021, 6:20 PM

    @D.B: so he drove all the way to New Zealand, Australia, Japan, Canada, USA, Argentina? You’re sure it wasn’t Santa Claus? Or should we call this “Fake News” to coin a phrase?

    7
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    Mute D.B
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    Jan 11th 2021, 6:50 PM

    @Rudy de Groot: lol…just a few countries….not sure what the logistics were but everything got delivered….

    3
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    Mute a
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    Jan 11th 2021, 2:40 PM

    Never mind worldwide – we got a Christmas card sent from Dublin on 20th of December, arriving at our Dublin address on the 7th of January! Disgraceful.

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    Mute FrustratedASDMum
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    Jan 11th 2021, 2:49 PM

    @a: I posted Christmas cards on December 14th and discovered they only arrived last week. This was within Ireland also. Very strange.

    56
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    Mute Random_paddy
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    Jan 11th 2021, 3:48 PM

    @FrustratedASDMum: Amazon parcel delivery priorities are causing mail to be left aside… Amazon is not good for Ireland. Need an Irish equivalent, keep the money in the country.

    40
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    Mute D.B
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    Jan 11th 2021, 2:42 PM

    But big lesson here….some peopleI i know used alternative delivery companies and their parcels got through on time and over the Christmas…..so….people should shop around before they decide on which service they are going to use….An Post never flagged these delays up…if they had….people would have shopped elsewhere…..there must be thousands of parcels missing at this stage….or in lockup somewhere…..

    50
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    Mute Ann Basquille Smith
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    Jan 11th 2021, 3:10 PM

    @D.B: your twitter account is suspended. Not surprised seeing as you cannot comprehend a reply showing you two articles about an post warning of delays. The delays are with overseas companies as An Post does not physically send it’s staff abroad with the post.The Canadian postal company is a disaster at the best of times. You probably just like to knock anything Irish. I’d say you are well travelled.

    52
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    Mute D.B
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    Jan 11th 2021, 3:26 PM

    @Ann Basquille Smith:

    well, explain why other companies have managed to deliver on time and with no problems? You think every one in Ireland was aware of online warnings back in early November? why weren’t warnings issued at point of transaction?

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    Mute D.B
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    Jan 11th 2021, 3:33 PM

    @Ann Basquille Smith: Could you name these overseas companies. Thanks.

    1
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    Mute Ann Basquille Smith
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    Jan 11th 2021, 3:34 PM

    @D.B: I will not waste my time to explain anything as you don’t appear to comprehend previous explanations.

    20
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    Mute D.B
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    Jan 11th 2021, 4:20 PM

    @Ann Basquille Smith: oh right….so you dont know…lol what was that about comprehension?

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    Mute NotMyIreland
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    Jan 11th 2021, 4:44 PM

    @D.B: I wouldn’t blame Ann for not responding anymore. Plain to see you never heeded the warnings and are just pissed off now. Everything has been explained excellently to you above. Next time pay attention to warnings.

    13
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    Mute Rudy de Groot
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    Jan 11th 2021, 6:22 PM

    @D.B: I was warned of possible delays when I posted my parcels in the post office.

    5
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    Mute D.B
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    Jan 11th 2021, 6:55 PM

    @NotMyIreland: your twitter account is just as bad as mine and I suspect Ann is behind that account…..Hmmm…suspicious….a completely useless Twitter account jumps in and comments….

    Ann, you sounded very knowledgeable on lots of things, Canada [lol] and an post but you proved you clearly have no idea what you are talking about…..

    1
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    Mute D.B
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    Jan 11th 2021, 6:58 PM

    @Rudy de Groot: and? what do you want. a film of your life story…..?

    1
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    Mute Fiona Fitzgerald
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    Jan 12th 2021, 7:32 PM

    @Ann Basquille Smith: I agree, and most of the parcels will get delivered eventually, despite the backlog on all ports. He makes it sound as if small companies could handle all our post, but sure they’re only working around the edges of the sheer volume that An Post handles daily, and at a higher cost.

    1
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    Mute Shedonny
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    Jan 11th 2021, 3:09 PM

    I paid for a courier service for my passport delivery. Tracking shows it was consigned to An Post on 22 December but it still hasn’t arrived in Italy. Tracking has also disappeared.
    Contact with An Post and Passport Office is a joke, they refer you to their websites which I now know off by heart.They have the excuse that they are working from home.
    We should have a refund, ordinary post might have been quicker.

    24
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    Mute Rudy de Groot
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    Jan 11th 2021, 6:32 PM

    There is an overwhelming disruption to Logistics services globally. Be it Ocean freight, be it UK / European road freight (now also significantly affected by Brexit) Airfreight or parcel services. The problem is that we are faced with a global pandemic, which leads to a lot of illness and self isolation significantly reducing the work force. There is a major increase in online shopping / e-commerce, a shortage of freight space on aircraft (schedules running at only a small percentage of normal), priority given to PPE and now also vaccines. Last but not least a major shortage of container equipment. Taken all these factors together it is no wonder that parcels get stuck in the system.

    22
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    Mute D.B
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    Jan 11th 2021, 7:01 PM

    @Rudy de Groot: yeah, but loads of parcels didnt end up stuck in the system……stop making excuses…….you should get a job with FF/FG

    4
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    Mute Linda Whelan
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    Jan 11th 2021, 10:43 PM

    Did not help An Post closed large Cork sorting office last year.

    14
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    Mute Liz Nolan
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    Jan 11th 2021, 3:16 PM

    I sent a small packet to the US in mid November and it hasn’t been delivered, yet 2 cards sent later managed to arrive

    11
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    Mute Eddie O'Neill
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    Jan 11th 2021, 5:23 PM

    Are some of these parcels still in Ireland sorting offices?

    11
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    Mute D.B
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    Jan 11th 2021, 7:03 PM

    @Eddie O’Neill: they won’t reveal that information. theyll take your money though

    7
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    Mute Fiona Fitzgerald
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    Jan 12th 2021, 7:21 PM

    @Eddie O’Neill: I’m tracking ten that arrived in Ireland in September 2020. I know the volume of post going through An Post has tripled.
    I trust An Post to deliver them eventually.

    1
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    Mute Corinne Wilson Muller
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    Jan 11th 2021, 4:45 PM

    I posted a parcel on the 2nd September to South Africa. No tracking on the system from An Pos. Queried it in November and got a letter to say they looking into it. It arrived the first week of December. I asked for my postage to be refunded as it was An Pos who mislaid it in Ireland. Never heard a thing back from them. They clearly still looking into it and lost the email requesting a refund of postage

    11
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    Mute Jim Harrington
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    Jan 11th 2021, 5:50 PM

    I posted an item by Registered Post to Poland on 30th November still hasn’t reached its destination

    8
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    Mute Dave
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    Jan 11th 2021, 8:22 PM

    My partner got a parcel from Amazon, it took two weeks, it ended up in charleville, then mallow, and took 8 days to get to cork city, typical Irish service not fit for purpose, feel sorry for the hard working Post men and Woman out there….

    6
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    Mute Eddie Kearney
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    Jan 11th 2021, 6:16 PM

    We posted an An Post box to New Zealand on 25th November, still not delivered.

    5
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    Mute Shedonny
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    Jan 11th 2021, 3:10 PM

    I paid for a courier service for my passport delivery. Tracking shows it was consigned to An Post on 22 December but it still hasn’t arrived in Italy. Tracking has also disappeared.
    Contact with An Post and Passport Office is a joke, they refer you to their websites which I now know off by heart.They have the excuse that they are working from home.
    We should have a refund, ordinary post might have been quicker.

    3
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    Mute Damien Murray
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    Jan 11th 2021, 10:42 PM

    Placed an order with Lights.ie before Christmas, package shipped from Germany but didn’t make it further then the hub there and has been marked as retuned.
    No communication from the company or response to email.

    2
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    Mute Agnes Asting Mc Laverty
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    Feb 3rd 2021, 2:16 PM

    Our cards sent before Christmas arrived in Norway yesterday, the Netherlands today. Caused much hilarity!

    1
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    Mute Fiona Fitzgerald
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    Jan 12th 2021, 7:24 PM

    Out of curiosity, what tracking apps or websites would anyone here recommend?

    I’m using Postal Ninja which finds most of the numbers. Have also tried out a comparable one, 17 Track. And the company ones.

    1
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