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A post box in Dublin city. Leah Farrell/RollingNews.ie

An Post asks people to include letterbox, doorbell and door handles in 'regular cleaning and disinfecting routine'

CEO David McRedmond, meanwhile, said the company has been ‘scouring everywhere’ for a supply of hand sanitiser.

LAST UPDATE | 18 Mar 2020

AN POST HAS asked households and businesses to include their letterbox, doorbell and exterior door handle in their “regular cleaning and disinfecting routine” in the interest of “everyone’s health and safety”.

This evening, the company outlined a number of measures it would be taking to help ensure the health and safety of customers and staff while keeping services running.

It comes after the CEO of An Post David McRedmond said this morning that postmen and postwomen should be able to avail of hand sanitiser from today after the company received a delivery yesterday.

Measures

In post offices, customers affected by Covid-19 may appoint a “temporary agent” to act on their behalf. Forms can be filled out in advance for this. The forms can be found in post offices or online here.

Post offices have introduced social distancing and other measures, while staff will capture customer details directly to avoid the need for customers to handle counter equipment such as signing pads and pens.

Display boards, floor signs and staff will all remind customers to remain apart from each other while in the post office.

When it comes to delivery, An Post said it will endeavour to maintain collection and delivery services for “as long as possible”. 

“In the interest of everyone’s health and safety, we ask that householders and businesses include their letterbox, doorbell and exterior door handles in their regular cleaning and disinfecting routine,” it said.

Customers are no longer being asked to sign for mail deliveries requiring signature, rather the Postperson will sign to confirm the delivery in the presence of the customer.

‘World shortage’

CEO McRedmond was speaking on RTÉ’s Today with Seán O’Rourke programme and said that a “world shortage” of hand sanitiser had made it difficult to get a supply.

In response to a postman who texted the programme seeking to find out when they would get hand sanitiser, McRedmond said: 

I very much hope he got the hand sanitiser this morning. Hand sanitisers were ordered two months ago, we knew this crisis was coming and we literally got the hand sanitisers yesterday, and they were distributed to all of our operations this morning.

“Quite rightly, health service staff were prioritised for hand sanitisers, there is a world shortage and we’ve been scouring everywhere to get them and we have had a supply in and we have now got further supplies in the pipeline,” he added.

Speaking about the use of gloves, McRedmond said they are in use “in certain places where there’s heavy handling of letters” but that the use of gloves is not widely recommended because it can actually reduce the use of hand sanitisers.

Yesterday, An Post confirmed that it would be introducing early opening on Fridays to facilitate people collecting pension payments. The company also said that a planned increase in the price of stamps that was to come into place from today has now been postponed indefinitely.

“Now is not the time to be worried about us as a business it’s the time to be worrying about us as a service and providing the best possible service,” McRedmond said of the postponement.

The CEO also said that “some mail volumes are down” but that parcel deliveries are actually up.

“Mail volumes are down because businesses aren’t mailing and parcel volumes are holding steady. In fact there’s a slight increase in parcel volumes because people are shopping online. And the online shopping has switched, so we’re seeing a lot of online shopping for example from pharmacies from health stores, health providers, even from toys for children, we’re seeing that coming through now for books too.”

With reporting from Sean Murray

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27 Comments
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    Mute Kate Kelly
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    Jan 21st 2016, 12:24 PM

    And employers should consider dropping said buzzwords from their job adverts!

    394
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    Mute Brian Ward
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    Jan 21st 2016, 12:41 PM

    Nowadays you need to spend as much time deciphering what they are looking for as you do looking at jobs. The other day I spotted a job that spent an entire paragraph trying to say that they were looking for a sales rep to manage accounts, look for new business and reach targets. What really caught me was about half way through the mindless twaddle was the line that went something like…

    “You will be more of a hunter than a farmer”

    One moment they are looking for a FMCG sales, rep the next they seemed to be discriminating against members of the agricultural community in favour of members of the bloodsports crowd. A bit of research later and this particular piece of business bull$hit was revealed to mean that while managing and maintaining a present customer base would be part of the job, your main focus would be seeking new business both through cross selling and new customer acquisition. Why not just say that FFS, I mean if you are a sales rep then that is your job no matter what business you are in.

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    Mute Teddington
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    Jan 21st 2016, 1:20 PM

    Brian I like you would hate this kind of advertising speak in a job spec but the point of the whole thing might be to attract the kind of people that really buy into this kind of rhetoric and thereby putting a subliminal person spec in the advertisement. As it would infuriate me I would never consider applying for a job like that and the company is probably happy to avoid people that don’t fit their culture from applying.

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    Mute Fifty Shades of Sé
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    Jan 21st 2016, 1:25 PM

    And maybe stop asking people in interviews why they want to work in an office when they already know it’s for the money…

    88
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    Mute Eyepopper
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    Jan 21st 2016, 12:12 PM

    The worst are the ones who, rather than list their job title and company they work for, instead go for some existential explanation of how, while working in their depressing little cubical and counting the days to retirement, they are really changing the world.

    You know the ones I mean

    “-Don Smith-
    Transforming the way clients engage with their customers one-to-one through unique visualization of significant future milestones.”

    no Don – you’re a sales rep.

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    Mute bazhealy
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    Jan 21st 2016, 12:22 PM

    Oh no, Don isn’t a sales rep, Don is an Accounts Executive. Linda isn’t a secretary she’s a PA, it isn’t even a Personal Assistant any more. Maybe because Personal Assistant sounds a bit medical, like they help the boss go to the toilet and dress themselves…..actually quite a lot of PAs are only just short of doing that from what I’ve heard.

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    Mute Who's Yer Man
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    Jan 21st 2016, 12:24 PM

    It’s Executive PA now.

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    Mute Eyepopper
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    Jan 21st 2016, 12:25 PM

    ‘Client Director’ is the latest one I’ve seen describing a sales rep.

    The IT industry seems to be particularly bad for this sort of stuff.

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    Mute bazhealy
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    Jan 21st 2016, 12:33 PM

    People getting notions! The IT industry has to change every title, can’t be seen to be using boring old traditional commercial structures and titles, everyone is a coding rockstar or angular Dev guru. Some of the companies are almost like cults who try to absorb employees into their way of thinking and living. Ie solely in the building! Don’t go out for lunch we give you a free canteen. Think you might be too busy to get to the canteen? We’ll deliver to your desk! You are too busy aren’t you, you’d better eat at your desk. You’ve been to the canteen three days in a row, the staff know your order, they’ll deliver it to you, no worries, all part of being a valued member of our team, NOW DON’T LEAVE YOUR FU(K|NG DESK!

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    Mute Who's Yer Man
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    Jan 21st 2016, 12:39 PM

    @bazhealy I avoid job roles with the word Rockstar or Guru. I am a Web Developer, but more recently they have branched it out to Frontend Developers and Backend Developers, so currently I’m a UI/UX Developer. Still means nothing to anyone.

    I use Angular ;)

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    Mute Brian Ward
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    Jan 21st 2016, 12:46 PM

    Who’s, what about being a “Ninja”? I see a lot of jobs nowadays for (programming/IT) Ninja’s. Does mean 4 years in a 3rd level institution and another 15-20 in Japan learning how to silently kill your opponents with a paper clip while debugging code?

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    Mute Larry Doherty
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    Jan 21st 2016, 12:51 PM

    @baz. I agree about IT companies. The real cringe-worthy ones are when they tell you that you will receive other benefits that make up for your lack of monetary reward such as being allowed to come to work in jeans, T-shirts and runners and being part of the XXXXX team, get free training inhouse (once heard a company describe themselves as a “university” for providing this nontransferable “training”). They also made a big deal out of the manager having breakfast with different groups of staff every Friday. Everyone paid for their own, needless to say. That foreign company now long gone and staff back on dole.

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    Mute Paudi Onail
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    Jan 21st 2016, 6:05 PM

    half of them wouldn’t cut. anyone can say anything. I’m aware of people changing their titles every 6 months and they NOT have those skills, more a rough idea, i know cos i know who they are. Or the other one under skills “getting back in touch” mwuahaha. they’re the worse communicators I’ve ever come across, get back in touch alright, if theres something in it for them, not a natural trait. theres options there for connecting with people, do not add people you don’t know but many famous people will accept, cos they don’t care, then many have it locked down and rightly so. “oh i have to reach 500+, i have to”, you’d think Facebook was bad. i think a brief intro is enough and apply with the full truth by email so they can check it.

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    Mute Helena Howard
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    Jan 22nd 2016, 12:22 PM

    omg bazhealy are you serious? thats like being in prison I guess its for some:( sadly

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    Mute Brian Ward
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    Jan 21st 2016, 12:28 PM

    Linkedin seems to be the Facebook of the business world. People from all over the globe sending you “friend” requests just to bolster the amount of people in their “network”. Then they endorse your achievements hoping that you in turn will endorse them. It turns into a bit of a joke really because the whole thing is so fake.

    I’d love to interview one of these people and pull a random name from their network list and ask them for example, what their relationship is with “Gunjar Singh” who is CEO of the Golden Dome Mobile Phone Store located on Baital Aman Jamemosjid Rd, Dhaka, Bangladesh? It’s just that Mr Singh endorsed your qualities of leadership, sales, marketing, passionate, enthusiastic, creative, team leader and so on and I was wondering how you came to meet or do business with this person seeing as how they gave you such glowing endorsements.

    Then just sit back and watch them sweat.

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    Mute Paudi Onail
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    Jan 21st 2016, 6:05 PM

    exactly

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    Mute Frederick Higginbottom
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    Jan 21st 2016, 12:36 PM

    What’s the deal with people referring to themselves in the third person on their linked in profile? “John is a highly motivated individual with proven track record of exceeding targets” and so on.. Are you schizophrenic?

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    Mute Anton Friendo
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    Jan 25th 2016, 6:22 PM

    Eventually there will be no men or women just w@nkers – Renton 1996

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    Mute Vladimir Vasyectomy
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    Jan 21st 2016, 12:03 PM

    ” if you’re trying to catch the eye of a would-be employer.” – Job-Bridge.

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    Mute Vinnie_the_yute
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    Jan 21st 2016, 12:03 PM

    This is one site I never really got or understood. Anyone find it useful, genuinely useful? I’m self-employed so I’m assuming it’s not targeted at me? What’s the purpose of it?

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    Mute David Murray
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    Jan 21st 2016, 12:09 PM

    Yup. Very. Work in London, easy to find jobs, get noticed, network and stay in touch professionally.

    59
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    Mute Chewey Bacca
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    Jan 21st 2016, 12:10 PM

    It’s like Facebook except people’s profile pictures are like a collection of adult communion photos and instead of posting dinner pics people share achievements of other people talking about how we can all achieve success through mindfulness using the cloud. You can see who stalks your profile which is nice.

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    Mute Eyepopper
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    Jan 21st 2016, 12:14 PM

    Don’t forget the random pictures of Leonardo Di Capri in a suit, from Wolf of Wall St, accompanied by the inspirational quote about being successful in business.

    They have changed my life!

    41
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    Mute Who's Yer Man
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    Jan 21st 2016, 12:30 PM

    Useful to have 500+ recruiters add you to try and badger you into this “perfect” role they have. I’ve gotten recruiters who in their haste to send a stock message, have neglected to actually read your profile and have sent a job the does not in anyway match your skillset. They essentially scan for a few acronyms to tick a box.

    34
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    Mute Brendan Power
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    Jan 21st 2016, 3:11 PM

    Going forward, I want you all to think outside the box.. then touch base.

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    Mute bazhealy
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    Jan 22nd 2016, 2:20 AM

    Brendan i’m going to reach out to you in order to touch base going forward. Let’s get all our ducks in a row here and really brainstorm some blue sky thinking and see how much of our business we can move to the cloud.

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    Mute Mark Kirwan
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    Jan 21st 2016, 3:13 PM

    Job advertisements use these terms all the bleeding time

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    Mute Kal Ipers
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    Jan 21st 2016, 5:10 PM

    LinkedIn works fine got my last 5 contracts through it.
    Never accept a connection from a stranger will solve a lot of the issues people are complaining about.
    It is the fact people treat it like Facebook that makes it useless to them.

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    Mute Mark Raleigh
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    Jan 21st 2016, 10:03 PM

    LinkedIn is facebook/ social media for tossers

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    Mute Deяek ツ
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    Jan 24th 2016, 11:39 AM

    Complete misunderstanding of LinkedIn

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