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Apple CEO Tim Cook announcing the iPhone 6 and 6 Plus earlier this month. AP Photo/Marcio Jose Sanchez

Apple's week goes from bad to worse as it apologises for buggy iOS8 update

The update meant some users were unable to make or receive calls and caused issues with users’ Touch ID feature.

APPLE HAS COME out and apologised for releasing an iOS8 update which left some users unable to make or receive calls.

The update, iOS 8.0.1, came exactly a week after the new operating system was officially released.

It went live last night before being quickly taken down after users reported dropped phone signals and problems with Touch ID.

Apple said it’s working on a new version, iOS 8.0.2, that would fix the issue and will be released in the next few days.

We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.

As a workaround, the company published a support document which allows users to reinstall iOS8 through iTunes.

The error comes after Apple experienced a number of setbacks since it first announced the iPhone 6 and 6 Plus. Users were annoyed when it released the new U2 album for free and saw the album automatically download onto their devices without their permission. Apple then had to provide instructions showing people how to remove it.

Also, claims that the iPhone 6 bends after it’s placed in users’ pockets emerged this week, although it’s unclear whether this is a widespread problem or not.

Read: Blackberry is back, and it’s hoping this phone will turn its fortunes around >

Read: Samsung responds to iPhone sales by launching Note 4 ahead of schedule >

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82 Comments
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    Mute Jon Coll
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    Sep 25th 2014, 9:32 AM

    I updated to ios8 and my phone keeps

    276
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    Mute Antonov Merinov
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    Sep 25th 2014, 10:04 AM

    There are such basic flaws in iOS 8.
    It makes you wonder.

    58
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    Mute Johnny Norton
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    Sep 25th 2014, 10:20 AM

    But I thought apple made their own operating system that was designed specifically for their iPhones?

    48
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    Mute A2 Poster
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    Sep 25th 2014, 9:21 AM

    Any other company and they’d be laughed out of the industry. But the iSheep just keep flocking up and handing over their money. Incredible.

    219
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    Mute Ted Carroll
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    Sep 25th 2014, 9:29 AM

    I’m not sure about that, is every new software not buggy at first?

    66
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    Mute Loop De Loop
    Favourite Loop De Loop
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    Sep 25th 2014, 9:30 AM

    The fact people keep handing over their money ( 10 million iPhone 6 sold in first 3 days ) is testament to the quality of products they produce. No big fanfare when anyone else releases a new phone, simply because no one is bothered.

    72
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    Mute Leopold Dedalus
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    Sep 25th 2014, 9:33 AM

    Loop de Loop by your logic that would make Christianity correct because it has around a billion followers. But Islam also has around a billion followers and they can’t both be correct so either way, it is possible for a huge amount of people to be wrong about something. And the big fanfare usually comes from Apple themselves so that also discredits your logic.

    78
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    Mute Pharmyco
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    Sep 25th 2014, 9:35 AM

    iOS 8 works just fine on my 3 year old 4s but I’m tempted to get a 6 for the larger screen.
    I paid a premium price for this phone but I got value for it.
    My only issue with iOS is the mess they made of podcasting.

    36
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    Mute The Doctor
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    Sep 25th 2014, 9:36 AM

    Oh loop de loop. Stop. Don’t be a fanboy.

    39
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    Mute A2 Poster
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    Sep 25th 2014, 10:02 AM

    @Ted, you’re being generous calling a “bug”. A bug is a minor annoyance. This bricks your phone – no calls made or received.

    If you took your car to the garage for an oil change and he removed the steering column would you forgive and forget?

    42
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    Mute Tony Whelan
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    Sep 25th 2014, 11:07 AM

    Apt name there Loop de loop.

    7
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    Mute Tony Whelan
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    Sep 25th 2014, 11:09 AM

    For your 3 yr old? You need a good kick in the hole.

    12
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    Mute Joe Brennan
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    Sep 25th 2014, 11:20 AM

    Tony, I think the phone is 3 years old, not the owner of the phone :)

    38
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    Mute Loop De Loop
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    Sep 25th 2014, 12:25 PM

    The phone is 3 years old you idiot !

    19
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    Mute Loop De Loop
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    Sep 25th 2014, 12:27 PM

    Christianity ? Islam ? Wtf !!!

    5
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    Mute Loop De Loop
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    Sep 25th 2014, 12:33 PM

    Doctor, have had numerous phones over the years – android and iPhones. Have always found the iPhones far superior. There’s more iPhones out there than any other brand for a reason but at the end of the day lets not forget they are only phones
    !

    11
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    Mute Tony Whelan
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    Sep 25th 2014, 12:45 PM

    I know what he meant Loopy it was sarcasm? No? Ok……

    5
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    Mute Loop De Loop
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    Sep 25th 2014, 1:29 PM

    Sarcasm ? Ha ha ! Yeah right….

    6
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    Mute The Doctor
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    Sep 25th 2014, 2:45 PM

    Eh.. There’s not more iphones out there than android. It’s not even close. I too have had both and there’s feck all of a difference. Grow up you child.

    7
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    Mute Loop De Loop
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    Sep 25th 2014, 2:58 PM

    I think it’s you that needs to grow up doctor, you’re the one getting all upset over the type of phone I prefer. LOL, get a life.

    7
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    Mute Gavin Scott
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    Sep 25th 2014, 3:20 PM

    Loop is correct Doctor. Doctor, you need to learn how to read. You brandish Android as a phone. It’s clearly not.

    5
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    Mute Hedgerow Minx
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    Sep 25th 2014, 6:19 PM

    My podcasting fine but battery drained I. Just over half a day and not switched on. When is fix coming or a way to delete?

    1
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    Mute Robin Basstard
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    Sep 25th 2014, 9:28 AM

    Also claims that the iPhone 6 bends after it’s placed in users pockets, looks like iPhone 6 users have just bought a very expensive spoon.

    134
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    Mute Tinker Taylor
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    Sep 25th 2014, 10:41 AM

    Best laugh of the morning…thanks

    23
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    Mute winding_down
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    Sep 25th 2014, 9:29 AM

    I’m an Apple MacBook Pro 2011 owner. My system isn’t yet 3 years old and it’s graphics card has given up the ghost. I’m now left with a hopeless blue screen everytime I boot. And I’m not alone. Nearly 15,000 others experiencing the same have signed an online petition demanding an outside of warranty recall for this manufacturing defect (http://action.mbp2011.com). But Apple won’t comment publicly.

    I’m a loyal Apple customer, but two years of normal use is a completely unacceptable amount of time for a big-ticket and supposedly high-quality laptop to turn into a brick.

    MacWorld UK has the story:
    http://www.macworld.co.uk/news/mac/widespread-2011-macbook-pro-failures-continue-3497935/

    105
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    Mute Kev Dunne
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    Sep 25th 2014, 10:01 AM

    Well I got the 2013 model and it froze when streaming video, so they replaced the logic board. Works fine now. There is a 180 page thread on Apple support from people with the same model as me reporting the same fault. So it’s not just your model, Apple have been doing this for ages. In retrospect I would have bought a reconditioned one, at least they are properly qc’ed.

    29
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    Mute Michael O'Neill
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    Sep 25th 2014, 10:20 AM

    Small claims court is an option for you.

    25
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    Mute Tinker Taylor
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    Sep 25th 2014, 10:33 AM

    I think apple have downgraded their hardware. They better watch they don’t get a reputation for poor quality.

    25
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    Mute winding_down
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    Sep 25th 2014, 11:33 AM

    @Michael: Unfortunately not – bought it Stateside with an Irish card. The irony is that the machine was re-conditioned (with full warranty). It still passed their quality control. This is a serious manufacturing defect with a seriously expensive product which is still only 2 years old.

    13
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    Mute Ronan Holleran
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    Sep 25th 2014, 4:08 PM

    Was there not a fault in the 2011 models? Apple have acknowledged this problem but refuse to do anything about it.

    3
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    Mute kevin connolly
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    Sep 25th 2014, 9:20 AM

    Crapple.

    96
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    Mute neeneee
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    Sep 25th 2014, 11:09 AM

    Guys it’s only a phone get over it.

    26
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    Mute See My Vest
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    Sep 25th 2014, 11:55 AM

    Yeah but the irony is that it’s a phone that can’t make a phone call. The most basic and important job it has. Hilarious really.

    31
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    Mute neeneee
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    Sep 25th 2014, 1:55 PM

    It’s a glitch it’s not like you’ll never be able to to make a phone call with the phone.stop getting your knickers in a twist.

    6
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    Mute Hedgerow Minx
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    Sep 25th 2014, 5:00 PM

    The cost…..

    3
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    Mute Jonny Lennon
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    Sep 25th 2014, 9:41 AM

    The isheep will still buy this outdated inferior phone which bends and in your pocket with buggy software and still ludicrously claim it’s the best on the market.

    70
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    Mute potatoman
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    Sep 25th 2014, 10:07 AM

    @Jonny Software bugs aside, that might not be such a ludicrous claim. Early benchmark scores are impressive by anyone’s standards – http://www.anandtech.com/show/8559/iphone-6-and-iphone-6-plus-preliminary-results

    If the bending issue is widespread, it will spell disaster though. People would be wise to give it at least a couple more weeks before upgrading.

    19
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    Mute Alien8
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    Sep 25th 2014, 12:01 PM

    @potato – read the comments, this performance test was tailored for apple chipsets; try and have a look at independent benchmarks, and the iPhone is way down; i.e. http://www.futuremark.com/hardware/mobile

    Still better than the previous model, and fast enough for people not to notice; but no comparison to my (non-bendy) OnePlus!

    10
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    Mute Frank Buffalo
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    Sep 25th 2014, 2:37 PM

    Cool phone. Where did you purchase?

    1
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    Mute potatoman
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    Sep 25th 2014, 5:05 PM

    Ah, the OneplusOne. Sounds amazing. It’s such a great phone you have to know someone to get hold of one… And they say Apple users are snobs!

    4
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    Mute Charlie Mountney
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    Sep 25th 2014, 9:30 AM

    Ah bendy phone. Must be the new ibanana.

    53
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    Mute Hung Xi
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    Sep 25th 2014, 9:35 AM

    Apple “fans” are like X factor viewers. “ooh shiny, take my money”.

    I made a huge error when I got the iPhone 5. Absolute piece of crap.

    49
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    Mute Notnews Justspin
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    Sep 25th 2014, 9:32 AM

    Its a good job Apple don’t make aircraft.

    42
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    Mute Leopold Dedalus
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    Sep 25th 2014, 9:26 AM

    The master innovators strike again.

    31
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    Mute shane mullally
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    Sep 25th 2014, 9:29 AM

    As an iPhone user-I’m not surprised with the latest glitches-the samsung brigade love a good laugh,fair enough.but surely apple geeks could foresee the potential problems that could arise launching new software,bigger screens,battery issues,etc.

    28
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    Mute Richard McCarthy
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    Sep 25th 2014, 10:23 AM

    Whatever about bendy iphones, I have a six week old samung 5 that developed serious problems,my back up S3 just got a new life extension.

    23
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    Mute Pharmyco
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    Sep 25th 2014, 10:26 AM

    Richard, Samsung Galaxy stories aren’t news, good or bad. Nobody cares. Galaxy owners would rather comment on iPhone stories.

    23
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    Mute The Doctor
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    Sep 25th 2014, 12:22 PM

    Jaysus, are you fanboys still virgins? It’s pathetic lads.

    11
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    Mute Very fond of
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    Sep 25th 2014, 9:21 AM

    When Apple release an update to a newly issued iOS it is certain to contain bugs. Has been the same every year since iPhone was launched.

    26
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    Mute Jill
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    Sep 25th 2014, 10:22 AM

    I have the first ipad that came out, the thing is sturdy and working fine the only problem is it’s stuck on an old IOS meaning I cannot download most apps (as they require at least IOS 6 or 7 or something) which therefore makes the thing practically useless.

    I’ll never be buying another apple product because clearly that’s going to keep happening. If I invest in an iPad I want it to last more than a couple of years.

    26
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    Mute Bridget O'Hanlon
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    Sep 25th 2014, 1:01 PM

    Jill I’m in the same position. They’re always pushing you to upgrade the hardware. In fare ness it isn’t only Apple that does this

    6
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    Mute Fran Rooney
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    Sep 25th 2014, 9:22 AM

    My buggy is IOS7 and I’m not updating it!

    26
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    Mute James Lyons
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    Sep 25th 2014, 9:36 AM

    This new iPhone has inspired Uri Gellar to make a comeback…… Thanks Apple

    26
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    Mute TheLoneHurler
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    Sep 25th 2014, 9:23 AM

    Microsoft and Apple should just merge.

    16
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    Mute Notnews Justspin
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    Sep 25th 2014, 9:30 AM

    Applesoft.

    28
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    Mute Charlie Mountney
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    Sep 25th 2014, 9:34 AM

    But what would the company be called TLH. Applesoft? Microple? And what would be their core values, (sorry bout that).

    12
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    Mute Mike O'Sullivan
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    Sep 25th 2014, 9:42 AM

    Soft apple more like.

    19
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    Mute Mark Andrew Salmon
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    Sep 25th 2014, 10:56 AM

    Micrapple

    17
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    Mute Endeus™
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    Sep 25th 2014, 10:37 AM

    Forget about the latest update that got pulled, the main iOS 8 update has destroyed my phones battery life.

    13
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    Mute Tinker Taylor
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    Sep 25th 2014, 10:46 AM

    Jony Ives…….Result!!

    2
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    Mute Gerry in Laois
    Favourite Gerry in Laois
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    Sep 25th 2014, 10:43 AM

    Can this week get any worse for Apple? This utter disaster, coming on top of only generating about $6bn in revenue from iPhone sales over the weekend. Tim, Phil, Sir Jonny and the gang must be inconsolable.

    12
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    Mute Mark Andrew Salmon
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    Sep 25th 2014, 10:57 AM

    And the iPhone could be the Wi phone as in wi did I buy this crap?

    8
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    Mute James
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    Sep 25th 2014, 11:12 AM

    It could be worse. The head of Samsung mobile was fired as the plastic Samsung S5 was a complete disaster of a phone and not just a few glitches.

    7
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    Mute sid
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    Sep 25th 2014, 10:39 AM

    Ive never had an IPhone. Got an iPad and MacBook pro. The I phone compared to my HTC has several issues which would stop me getting one. Me and a friend are on the same network and were in Donegal a while back, I had good reception and he had bad reception, but we were both in exactly the same place. Also screens break easy. And pricy to fix. Charging unit went in my iPad. Only MacBook pro hasent given me trouble but I don’t use it much.

    7
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    Mute Tinker Taylor
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    Sep 25th 2014, 10:45 AM

    I found my ipad 2 loses the wifi signal much easier than my 60 euro Chinese smart phone….go figure?

    9
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    Mute Matt Donovan
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    Sep 25th 2014, 1:38 PM

    Nearly 4500 photos gone. They’re not in my iTunes account. Photos of my children when they were born, 1st steps etc. precious moments gone forever as Apple have told me there’s nothing they can do. Thanks Apple. Hello Samsung.

    7
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    Mute Donal O Neil
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    Sep 25th 2014, 3:02 PM

    Matt commiserations mate . For all photos back them up elsewhere on a Usb stick external hard drive but don’t depend on one location .

    6
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    Mute Matt Donovan
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    Sep 25th 2014, 5:45 PM

    Learned the hard way. To those who red thumbed my comment… Go phukk yourselves.

    5
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    Mute Gavin Scott
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    Sep 25th 2014, 6:00 PM

    If the photos were that valuable, why not copy them onto your pc? Don’t need iTunes for that. What would have happened if your phone was stolen? Same result. I really am just saying. No harm intended. Maybe for next time. Or you can use a reputable cloud service.

    1
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    Mute paperboy
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    Sep 25th 2014, 10:19 AM

    Glad I didn’t do mine…

    7
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    Mute damian
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    Sep 25th 2014, 12:19 PM

    To quote every iSheep: “but it just works”…. Eh not this time fanboys! ;-)

    6
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    Mute Hung Xi
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    Sep 25th 2014, 1:19 PM

    I remember when the screen on the iPhone was the perfect size. Any bigger was hideous in the eyes of the Apple fan boy. Then came the bigger screen and it’s “oh gosh this is perfect, here have my hundreds of €”. Now the phones are bending and apple released an update that crippled thousands of iPhones. How are you going to defend this shambles apple sheep?

    5
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    Mute lelookcoco
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    Sep 25th 2014, 3:59 PM

    Relax. You don’t sound well, Hung.

    11
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    Mute Eoin O'Neill
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    Sep 25th 2014, 11:16 AM

    the end is nigh. That is all.

    5
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    Mute Brian O' Connor
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    Sep 25th 2014, 10:43 AM

    My 4 year old Apple normally very good however on downloading the latest version the IPad shut down and everything deleted. Had to reboot from scratch using my laptop and ITunes. All apps gone but contacts and email returned after a few days?

    3
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    Mute Daniel Dudek Corrigan
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    Sep 25th 2014, 4:19 PM

    I think any company would love to sell 10,000,000 of anything in 3 days and call it “a bad week”…

    3
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    Mute Jake Race
    Favourite Jake Race
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    Sep 25th 2014, 11:15 AM

    LMAO. Losers.

    3
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    Mute Jenta deuto
    Favourite Jenta deuto
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    Sep 25th 2014, 5:26 PM

    Steve Jobs would have sacked countless amount of people over this,staff at Cupertino would be shitting themselves.

    2
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    Mute Michael cunnane
    Favourite Michael cunnane
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    Sep 25th 2014, 1:25 PM

    i i i

    1
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    Mute ed w
    Favourite ed w
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    Sep 25th 2014, 12:22 PM

    Got woken by a text message from my sisters iPhone sent at 9.30pm arrived on my phone at 4.30am. Her teenage son updated her phone to is 8

    1
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    Mute Daniel Dudek Corrigan
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    Sep 25th 2014, 4:08 PM

    I think any company would love to sell 10,000,000 of anything in 3 days and call it “a bad week”…

    2
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    Mute Barry O Neill
    Favourite Barry O Neill
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    Sep 26th 2014, 1:29 AM

    I just updated Apple TV, now it s glitchy, freezing all the time, I’m tired of it, I also recently purchased the iPad mini, I hate it, no battery life, and it’s also glitchy, I’m getting a kindle fire, no way am I getting another iPhone, apple in my experience has gone down hill the last few years.

    1
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