Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Niall Carson/PA Wire

Apple had a bad Wednesday as its online stores spent eleven hours offline

A number of Apple’s services including the App Store and iTunes went down, preventing users from downloading content.

Updated: 20:57

APPLE’S ONLINE STORES were down for more than eleven hours today with users unable to download or purchase content.

The company’s App Store, iTunes Store, Mac App Store and iBooks Store were down for all users.

Those who could access it are unable to download any apps, music, videos or books from the stores. In-app purchases are also affected as well.

The error is believed to be widespread and has affected a number of different regions, according to The Next Web. A similar problem is occurring with TestFlight, a service which allows developers to beta test new apps.

Both iCloud Mail and storage also experienced downtime today, but were rectified before 1pm today.

Apple’s System Status page did acknowledge the problem saying “customers may be unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.”

iTunes stores down 2 Apple's troubleshooting timeline earlier today. Apple Apple

Earlier today, Apple provided a statement to CNBC, claiming that an internal Domain Name System (DNS) error is the reason behind the outage.

We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We’re working to make all of the services available to customers as soon as possible, and we thank everyone for their patience,

Originally published: 15:30

Read: Here’s how you can find any of your old tweets >

Read: This is about as fake as fake €100 notes get >

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
29 Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.
    JournalTv
    News in 60 seconds