AIB 'resuming to normal service' after experiencing 'technical issues' with online banking

Numerous customers had reported having issues with AIB’s online banking on social media.

LAST UPDATE | 30 Sep 2019

AIB HAS SAID it is “resuming to normal service” after experiencing “technical issues” its online banking and apps earlier today.

Numerous customers had reported having issues with AIB’s online banking, while others have complained about issues relating to the bank’s app.

Hi Maciek, the AIB Internet Banking service is currently experiencing technical issues. We are working on a resolution. Apologies for any inconvenience this may be causing. Updates will be provided here on a regular basis. Thanks for tweeting ^EW
— AIB (@AIBIreland) September 30, 2019

AIB / Twitter

Hi James, we are experiencing intermittent issues at the moment, our IT team are working to resolve this as soon as possible. Sincere apologies for any inconvenience caused, thanks ^WH
— AIB (@AIBIreland) September 30, 2019

AIB / Twitter

In a statement on Twitter, AIB said its internet banking system was “experiencing technical issues”.

In a separate statement on Twitter, the bank said it was experiencing “intermittent issues at the moment”.

@AIBIreland is online banking down? I keep getting an “Internal Server Error” message when I go to Internet Banking.
— Alexi García • Алексі (@alxcia) September 30, 2019

Alexi García / Алекси/Twitter

@AIBIreland is there a problem with your online banking today. It keeps timing out on me when I try to log in
— ickle tayto (@ickle_tayto) September 30, 2019

ickle Tayto / Twitter

The bank said it had “no exact timeframe” as to when the issue will be resolved.

However, in a statement to TheJournal.ie this afternoon, AIB said: “We experienced intermittent issues with our mobile banking app and internet banking earlier today.

“We are resuming to normal service and we apologise to customers for any inconvenience.”

AIB in the UK has also said it is experiencing “intermittent issues” with its online banking services.

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AIB 'resuming to normal service' after experiencing 'technical issues' with online banking

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