Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Shutterstock/OlegRi

Bank of Ireland warns of a spike this week in smishing messages

The bank is asking customers not to respond to fraudulent texts that try to obtain their account details.

BANK OF IRELAND has seen a spike this week in smishing attempts made through fraudulent text messages to customers.

The bank is warning the public to be wary of fake text messages that are being circulated in an attempt to obtain account details.

Recipients of these messages should not send a response.

The texts are designed to appear as if they were sent by the bank from a genuine phone number.

However, Bank of Ireland has reaffirmed that it does not text its customers to ask them to update or provide online banking information.

Head of Group Fraud at Bank of Ireland Edel McDermott said that fraudsters “target customers of banks, utility companies, postal, taxation and social welfare services and other organisations”.

“They are active day in, day out, 24/7 but they are particularly active this week,” McDermott said.

“We will never text, send emails or call a customer looking for their confidential banking details,” she said.

“You can forward any suspicious emails or texts to us at 365Security@boi.com and if anyone is concerned that their account or personal information has been compromised, they should call our 24/7 freephone line 1800 946 764.”

The bank is asking customers who receive a fraudulent text to delete it from their phone.

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
26 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.

    Leave a commentcancel

     
    JournalTv
    News in 60 seconds