THE PC VERSION OF Batman: Arkham Knight has been pulled from stores because of numerous performance issues.
Less than a week after its release, Warner Bros. Interactive issued an apology to fans for the many problems the PC version has. The development studio is working on an update which will be released at a later date.
“We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC,” wrote Gary Lake-Schaal, VP of game technology at Warner Bros. Interactive. “We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.”
We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
On the digital store Steam, the game has received more than 6,300 negative reviews (out of 9,300). Those who bought the game on Steam can ask for a refund, a recently introduced policy which allows users to request one within fourteen days of purchase.
While the PS4 and Xbox One versions have been incident free, the PC port has been heavily criticised by fans. Issues like the framerate dropping constantly, even when running on high-end machines, and frequent crashes were some of the problems cited by gamers.
Those with high-end graphic cards weren’t impressed that the game was capped at 30fps (frames per second) despite promotions showing the game at 60fps and highlighting enhanced graphics features like interactive smoke and enhanced rain.
Earlier this week, Warner Bros. Interactive issued a statement recommending different graphical settings for those experiencing issues and told players not to modify any files that might remove the 30fps limit, but the numerous problems meant it had to suspend sales until the problems were fixed.
Batman: Arkham Knight is one of the most anticipated games of 2015 and is likely the last of the Arkham series which started back in 2009.
No date was provided for when the PC version would be put back on sale.
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