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Workers examine the site of the collapsed garment factory in Savar near Dhaka. Ismail Ferdous/AP/Press Association Images

Bangladesh tragedy and horsemeat scandal put ethics on consumer radar

About seven in ten Irish adults consider a company’s reputation before buying its products or services, according to a new survey.

MORE THAN 72 per cent of Irish adults consider a company’s reputation before buying its products or services, a new survey has revealed.

According to Business in the Community Ireland, business reputation has been in the spotlight in the past 12 months.

“In light of the Bangladesh tragedy and the Horse Meat scandal businesses should be ensuring a quality, robust, open and transparent supply chain that has best practice standards embedded in it. For all our sakes,” said chief executive Tina Roche.

The research also revealed that one in four consumers believe Irish business reputation has worsened in the past year.

Three-quarters of the 1,000 respondents also agreed that the government should require its suppliers to prove they are behaving ethically in other parts of the world.

“Strong responsible and sustainable practices can have an impact on consumer behaviour. Externally it builds a company’s and indeed a brand’s reputation which can have far reaching effects on customer engagement and loyalty,” continued Roche.

“This research shows that Irish consumers are making responsible purchasing decisions, so it’s crucial for companies to respond to this consumer need by engaging in and communicating their responsible business practices.”

Next week marks the beginning of Responsible Business Week in Ireland, which will see a panel of chief executives, including the heads of Accenture, Eirgrid and Pfizer, discuss how sustainable and responsible business practices are working for their organisation.

The survey was compiled by Amárach Research during September 2013.

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6 Comments
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    Mute John Woods
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    Aug 8th 2011, 9:03 AM

    Shatter to release murderers, pedophiles and rapists to make more room for people who do not buy a tv license or repay small debts to banks. This country gets worse

    36
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    Mute Hugh Chaloner
    Favourite Hugh Chaloner
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    Aug 8th 2011, 10:24 AM

    Possibly freeing up space for fraudsters, maverick bankers, loansharks and other white collar reprobates? It isn’t always small fine defaulters …

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    Mute Conor Hickey
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    Aug 8th 2011, 8:46 AM

    No good news on a Monday?
    Those rioters in London are upset that Gay Byrne is running for ~Aras11

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    Mute James Richard Kinsella
    Favourite James Richard Kinsella
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    Aug 8th 2011, 8:39 AM

    Why can I not look at the article about Ireland being insolvent? The journal.ie logs off everytime I try but all other articles are fine??

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    Mute Susan Ryan
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    Aug 8th 2011, 8:43 AM

    Hi James, is that the Morgan Kelly piece? http://jrnl.ie/195495 It looks fine here, are you accessing by computer or phone?

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    Mute Brian Lenehan
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    Aug 8th 2011, 8:51 AM

    Me too, using the iPhone app, swiping through the articles as soon as I turn to Morgan Kellys’ article the app closes. Likewise, trying to open the article from the menu crashes the app. It opens fine in Safari on the phone.

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    Mute Susan Ryan
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    Aug 8th 2011, 8:54 AM

    Thanks for your comment, we’ll check that out at this side.

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    Mute Paul Lanigan
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    Aug 8th 2011, 8:59 AM

    Same on my wife’s iPhone and my iPad. App crashes. Was able to read it in a browser ok

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    Mute dave oshea
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    Aug 8th 2011, 9:16 AM

    yes same here, when on i pad, it disappears

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    Mute Phil Mc Donald
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    Aug 8th 2011, 4:58 PM

    Wood?

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    Mute Hugh Chaloner
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    Aug 8th 2011, 6:25 PM

    Same as would except woodier

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    Mute Susan Shaffer Singleton
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    Aug 8th 2011, 10:26 PM

    Manners please boys…

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    Mute John Scott
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    Aug 8th 2011, 2:50 PM

    i suggest Mary Byrne to be come the first lady’ She wood at least no how hard it is for the ordinery people are feeling. i wood not think Mary lost lots of money in shares like others now we are to help get out of it again

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