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'An admission of failure': Criticism of Central Bank as report shows 8,200 denied tracker mortgage

Sinn Féin’s Pearse Doherty said it showed the regulator was still trying to get to grips with the scale of the controversy.

THE LATEST FIGURES from the Central Bank show that around 8,200 Irish mortgage customers were denied a right to, or the option of, a tracker interest rate.

The financial regulator issued an update of its Tracker Mortgage Examination this afternoon. The Central Bank has been looking into the issue since 2010, and wrote to fifteen lenders last year setting out the framework for its industry-wide probe.

“When groups of impacted customers are identified, in the first instance, the lender must stop charging the incorrect rate of interest on the customer’s account,” a statement from the Central Bank said today.

The lender must then communicate this to the customer, to ensure that any further customer detriment is stopped as early as possible.

The regulator’s director of consumer protection, Bernard Sheridan, said the figures showed an increase in the pace at which customers were being identified “with more customers starting to be moved to the correct interest rate, and redress and compensation commencing”.

Each lender is a different stage in the process of dealing with the issue, Sheridan said.

Based on current progress, he said that lenders should have identified and started engagement with customers by the middle of next year “with payment of redress and compensation, processing and consideration of any appeals” continuing beyond that point for some.

Responding to the Central Bank’s update, Sinn Féin’s finance spokesman Pearse Doherty described it as an “admission of failure”.

The regulator was still trying to get to grips with the scale and gravity of the controversy, six years after the issue was first raised, he said.

Today’s update is a huge disappointment with a date for mid-2017 being given simply as a date by which victims must be contacted.

The bank’s update failed to mention accountability, Doherty said.

The whole industry continues to insist there was a systems error or a misunderstanding. The scale of the scandal and its occurrence throughout the sector makes it a policy not a mistake.

Read: Arlene Foster survives no confidence vote – but Sinn Féin plan another for New Year >

Read: 49 dead in Russian city after drinking toxic bath essence >

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17 Comments
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    Mute Niall Carson
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    Jun 8th 2013, 1:17 PM

    Where is the rest of the story? Is that it? There was more information in the
    Sub heading than in the few paragraphs below.

    148
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    Mute vv7k7Z3c
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    Jun 8th 2013, 1:21 PM

    Hi Niall,
    If you click on the slideshow, each slide has a caption that explains a different point. Can you see the slideshow?
    If not, let us know what device you are viewing it on. It’s working on desktop and I’ve just checked it on iOs
    and Android and it seems fine there too?

    44
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    Mute Niall Carson
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    Jun 8th 2013, 4:45 PM

    I’m still getting used to this new media way of viewing information! Sorry guys thanks

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    Mute vv7k7Z3c
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    Jun 10th 2013, 9:45 AM

    No problem!

    2
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    Mute OU812
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    Jun 8th 2013, 12:29 PM

    Ummm… What’s it got to do with the Internet? It’s about a pirate TV channel. These were pretty common place all across the US in the 70s & 80s.

    52
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    Mute Simon Jester
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    Jun 8th 2013, 12:37 PM

    It was an absolute SHITE film then and now!! [
    Apart from Debbie Harry that is]. Its one of those films you can take whatever meanings you want to out of it or none at all.I took from it that whoever wrote it was on drugs when he wrote the script.

    43
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    Mute Kal Ipers
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    Jun 8th 2013, 1:57 PM

    Very weak connections considering the movie focuses on the cathode ray tube being mystical. The addiction and effects are based on a scientist experimental beams.
    Not exactly predictions to anything.

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    Mute Dessie Edmunds
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    Jun 8th 2013, 2:44 PM

    Scanners. Cronebergs masterpiece. Eastern Promises underated too

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    Mute Pat Murphy
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    Jun 8th 2013, 4:54 PM

    cronenberg is a body horror master, crash, the fly, rabid, scanners etc,etc.
    I have loved his recent progression to more drama like material like eastern promise, history of violence & a dangerous method. didn’t like cosmopolis

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    Mute Pat Murphy
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    Jun 8th 2013, 4:55 PM

    history of violence was fantastic too!

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    Mute Kevin Cooney
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    Jun 8th 2013, 1:32 PM

    Debbie Harry yes yes and yes! The movie was terrible.

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    Mute Christian Carley
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    Jun 8th 2013, 5:34 PM

    Long live the new flesh!

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    Mute Declan Carr
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    Jun 8th 2013, 1:24 PM

    Might be a Sh1t movie but a hell of a lot better then any Iris made Movie. and I wonder where internet comes into play it this story.
    I will read over it and over it never know it might be in there somewhere in hidden files.

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    Mute Michelle Philpot
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    Jun 8th 2013, 1:46 PM

    Better than The Snapper? To name but one!

    It’s medication time Declan, open wide and swallow.

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    Mute Tony Le Blanc
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    Jun 8th 2013, 3:17 PM

    I think you’ll find Michelle he said ‘Iris made’ One can only assume he was referring to East German filmmaker Iris Gusner

    Furthermore: could we all stop talking about the Snapper please? Yes, its just about better than Videodrome but then a documentary about whale sh*te would be too.

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    Mute Michelle Philpot
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    Jun 8th 2013, 3:41 PM

    Tony la plonk

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    Mute Pat Murphy
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    Jun 8th 2013, 4:50 PM

    declan, exactly what is your problem with Irish movies????
    you have yet to give any reasons, so stop trolling!!!

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    Mute Tony Le Blanc
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    Jun 8th 2013, 9:44 PM

    @ Michelle: snappy comeback

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    Mute Brant Blog
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    Jun 8th 2013, 7:09 PM

    There’s hardly any link between Videodrome and the internet.

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    Mute Brendan McCormack
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    Jun 8th 2013, 4:02 PM

    Brian O’Blivion. That about says it all. I expect the author of this wrote it while watching porn with his free hand.

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