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China is setting up its own version of GDPR - but how will it work in one of the most secretive countries in the world?

Observers say the new rules could give China stronger privacy protections than the US.

IN THIS PART of the world, we don’t always pay much attention to how advanced China’s digital economy has become in recent years.

“In many cases, when someone visits China from the west, they’re surprised as to how large the digital divide is, with China ahead of us in terms of digital payments, e-commerce and connectivity,” says US-based privacy expert Omer Tene. 

Homegrown Chinese internet companies like Alibaba and Tencent have been at the forefront of the huge tech sector explosion of the last decade: between 2014 and 2017, 34 Chinese tech ‘unicorns’ received market valuations topping $1 billion each. 

Estimates differ but it’s widely accepted that, in terms of dollar value, the Chinese digital economy is the world’s second-largest, behind the United States.

In certain subsectors, however, China is a world leader. It accounted for nearly 40% of global e-commerce transactions in 2019, according to the International Monetary Fund. 

Meanwhile, the transaction value of Chinese mobile payments by individuals hit $790 billion in 2016, 11 times that of the US.

Naturally, this has been highly lucrative for China, not least on the jobs front.

But along with that success has come a host of concerns for China’s 938 million internet users, not totally dissimilar to ones we’ve faced in Europe or the United States.

At the top of the list is the fact that tech companies have become powerful market forces, processing huge amounts of personal consumer data.

In order for it all to work for the Chinese economy, Tene says, it “requires individual consumers to buy in and to have trust in technology and platforms”.

A new Chinese privacy and data protection law seeks to address some of those concerns in a similar way to the European General Data Protection Regime (GDPR). 

The new law, which could be passed by the end of the year, is far from perfect. 

But experts say the Personal Information Protection Law (PIPL), the second draft of which was published in April, is a step in the right direction which will tip the scales in favour of consumers rather than tech companies – if and when it does get over the line, it could mean that, in some respects, Chinese citizens have stronger privacy protections than their American counterparts.

Tech crackdown

It’s difficult to detach the proposed privacy regime from the fact that the Chinese government has, in recent months, moved to curb the influence of Big Tech.

“I think the Chinese government is enjoying the benefits of its golden goose — the major tech companies — and being a dominant world player in terms of tech and AI, [but] it also wants to keep in check the power of these major businesses,” Tene, who is chief knowledge officer at the International Association of Privacy Professionals in Portsmouth, New Hampshire, says. 

“Because that’s how the government of China operates.”

Emblematic of that campaign is the case of e-commerce giant Alibaba, a dominant force that has established itself as the Chinese answer to Amazon.

It was investigated by authorities and then fined a whopping $2.8 billion (€2.3 billion) in April for alleged monopolistic practices and market abuses.

The probe was announced in December, a matter of weeks after Bejing halted Alibaba’s gargantuan financial services arm, Ant Group, from listing on stock markets in Shanghai and Hong Kong. 

Depending on who you ask, the Alibaba debacle was either a genuine attempt to tackle economic abuses — not unlike the ones that Google, Amazon and Facebook stand accused of in the West — or the result of a clash between its founder, Jack Ma, and the Chinese government.

In a controversial October speech, the outspoken Ma had lashed out at China’s financial system.

He was summoned for talks with government regulatory officials shortly before Ant’s IPO was suspended.

Ma kept a very low profile for a couple of months after that until he resurfaced in the New Year.

But other major companies have since fallen foul of Chinese regulators as part of a broader crackdown on the growing influence of domestic tech companies.

Consent and legitimate interest

There’s no one reason in particular for the creation of China’s new data protection regime — The Personal Information Protection Law (PIPL).

Much like GDPR, the law probably wouldn’t have existed a decade ago but across the world, in China as well as Europe, regulators have had to grapple with the ever-increasing power of tech companies and the thorny questions thrown up their access to consumer data.

While it is comparable to data protection laws in the US, Europe and Brazil, Tene says, the PIPL does have some important differences.

“When you look at the legal basis for processing data, GDPR has consent; legal obligation; performance of a contract; and legitimate interest, [which is] a hugely important legal basis,” Tene explains.

Legitimate interest under GDPR basically means that even if it doesn’t have your consent, “if the company thinks that it has a legitimate interest to collect data, then it goes through a kind of a risk analysis and a balancing exercise between its interests and the rights of individuals, and it can decide to proceed”.

The draft Chinese law doesn’t include a legitimate interest basis, he says.

Instead, it gives huge weight to obtaining the consent of the individual.

This is important because it means if a company wants to collect a Chinese user’s data, feed it into an algorithm and send them personalised adverts based on that, it needs the user to explicitly opt-in.

It means is that in the government-business-consumer equation, as Tene says, China is putting its finger on the scales “against businesses to a greater extent than some of the other jurisdictions” like Europe.

In the US, in fact, companies don’t need a legal basis to process data at all.

“It’s the other way around,” he says. “It’s allowed unless it’s prohibited.”

Review boards

There are some other novel features of the proposed law.

For one, it will require some of the bigger domestic tech outfits — like WeChat and Alibaba — to put in place external boards to review their use of personal information.

These review boards — to be staffed mainly by people outside the company — will have to provide regular reports about the firm’s handling of consumer data.

Although Facebook was required by the US Federal Trade Commission to put something similar in place in 2019, Tene says the idea is still “kind of state-of-the-art, cutting edge in terms of thinking around privacy and artificial intelligence”. 

There are, however, one or two things in the law that will cause consternation, particularly for western multinationals based in China, Tene says.

Data localisation requirements will mean that companies have to conduct a security assessment in conjunction with the regulator.

The regulator, in this case, is Cyberspace Administration China, a national security agency, Tene says.

“Telling a multinational company that does business in China that they need to approach this agency to perform a security assessment before it can transfer data abroad is probably going to cause some companies to skip a heartbeat.”

The draft law also includes provisions that allow the Chinese government to blacklist foreign companies for “harming the rights and interests” of Chinese citizens.

Tene believes this is a nod towards other economic powers like the European Union. 

Under GDPR, Europe has an ‘adequacy framework’ in place, which allows companies to transfer data freely to jurisdictions outside the EU deemed by the European Commission to have adequate levels of data protection.

The idea of the Chinese version, Tene says, seems to be “if you consider us inadequate, we could retaliate against you”.

One chapter of the draft document aims to regulate even the Chinese government’s use of personal data.

Consensus in the west, at least, seems to be that this section of the law is largely toothless.

However, Jeremy Daum, a senior fellow of the Yale Law School Paul Tsai China Centre, told tech news site Protocol recently that the fact that it’s in there at all shows “they’re really considering who should be allowed to use this and when”.

Tene doesn’t think the Chinese government will be subject to the same laws as private companies.

But that’s quite a “reasonable approach” he says.

“There isn’t sort of a higher edict that says that you need to dispose of privacy [issues] in both the private and public sector in one fell swoop. In fact, in the US, there is a separate kind of legal regime for government data and private sector data.”

“But, of course with China, given the more concentrated government, more questions are raised about how it deals with privacy with data collection surveillance itself as a government,” he says.

“I don’t think those questions are answered here.”

This work is co-funded by Journal Media and a grant programme from the European Parliament. Any opinions or conclusions expressed in this work is the author’s own. The European Parliament has no involvement in nor responsibility for the editorial content published by the project. For more information, see here.

 

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    Mute Emer Daly
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    Oct 28th 2023, 9:15 PM

    I’m so sick and tired of all these scams going around.

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    Mute Caroline ORiordan
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    Oct 28th 2023, 9:40 PM

    One of those scam messages came into the message part of one of my bookings, it was under legitimate correspondence from the hotel. I sent an email to booking.com to ask them to warn others etc. and to see if they would have it removed. I haven’t heard anything back from them

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    Mute uXGdMXx5
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    Oct 28th 2023, 10:29 PM

    @Caroline ORiordan: looks like an inside job! How else would they know both booker and hotel info!

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 9:09 AM

    @Sinead D: Probably from a low level employee at the hotel.

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    Mute Caroline ORiordan
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    Oct 29th 2023, 4:44 PM

    @Sinead D: Absolutely, very suss, they had all the details correct, even addressed me by my name.

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    Mute Abi Dennis
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    Oct 28th 2023, 10:18 PM

    Happened to my other half, it had all her details, the reference, and the dates she’d booked the hotel. The only thing that was off was the price she’d paid, and that was only off by about €20. The only reason we knew it was a scam was because it went into her junk folder.

    Contacted the hotel who confirmed it wasn’t them and contacted booking.com to complain because the level of detail they had meant there had to be a data breach. Their response was pretty much oh it was one of our partners (basically blaming the hotel). Our hotel was in a different country to the one in this story so can’t even say it was the same hotel, clearly some leak on booking.coms side!

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    Mute Rose Sheridan
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    Oct 29th 2023, 8:22 AM

    @Abi Dennis: Booking.com is now too big for its Boots! Cracks are starting to show

    34
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    Mute Emer Daly
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    Oct 28th 2023, 9:46 PM

    Nothing is safe anymore online.

    131
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    Mute Colette Kearns
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    Oct 29th 2023, 12:52 AM

    @Emer Daly: It never was@

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    Mute
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    Oct 29th 2023, 1:33 AM

    @Emer Daly: literally nothing?

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    Mute Davy Smith
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    Oct 28th 2023, 10:21 PM

    This happened to me but luckily I doubted it since it was a Russian address. But how did they send the mail in the app?

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    Mute Rose Sheridan
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    Oct 29th 2023, 8:05 AM

    @Davy Smith: Booking.com seriously compromised

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 9:07 AM

    @Davy Smith: They didn’t. If you were to receive a letter in the post with a printed envelope bearing the White House logo and containing a letter with a fancy White House letterhead apparently signed by Biden would you believe it?
    What if the postmark showed it was posted in Cork?
    Anyone with a laser printer and some knowledge could send such a letter.
    Likewise anyone with a computer and some knowledge can send an email purporting to be from anyone they choose. It’s as simple as typing

    From: president@whitehouse.gov

    In the right place and knowing how to send an email directly through a relay. I’ve done exactly that as a joke before now, I was of course careful to make it an obvious joke on the first of April.

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    Mute
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    Oct 29th 2023, 11:35 AM

    @Steve O’Hara Smith.: The difference is that the scammers somehow knew that the targeted person had made a booking at that hotel. This information could only come from compromised systems at Booking.com or the hotel..

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    Mute Josephine Grant
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    Oct 28th 2023, 10:49 PM

    I also received 3 of this emails, one of the hotels in question sent me an email to alert me of the scam. Nothing from booking.com and when I queried it with them and said id received 3 different emails on future bookings they said they’d get back to me, needless to say, I’m still waiting.

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    Mute Dave Cummins
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    Oct 28th 2023, 9:33 PM

    Why should booking.com pay Lee for being slow and making an inept decision clicking on a link that’s clearly a fake site link. I would expect the scam is the hotel staff itself either selling the data to scammers or doing the scamming themselves and nothing to do with the booking.com platform. I would avoid the hotel itself.

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    Mute
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    Oct 29th 2023, 7:45 AM

    @Dave Cummins: it wasn’t just some random email, according to the article it came via the booking.com app, hence booking.com may hold a proportion of responsibility if their app wasn’t secured sufficiently

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    Mute Rose Sheridan
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    Oct 29th 2023, 8:19 AM

    @Dave Cummins: Wise after the event..surely

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 8:57 AM

    It almost certainly did not come from booking.com and certainly not from their app – nothing comes from the app. Faking a from address is very easy for anyone who knows how email works, although these days you have to find an entry point that won’t reject the spoof and is trusted by others, but there are plenty of them.
    The only way to check is to view the raw source of the email, or at least all headers, and examine the chain of “Received by” headers identifying the mail transfer agents it has been through, they cannot all be spoofed. Then you have to know what the legitimate chain looks like.

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    Mute Marie Lynch
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    Oct 28th 2023, 10:01 PM

    Same happened to a friend three weeks ago also hotel in Milan. Still awaiting a response from booking.com

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    Mute Leonski
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    Oct 28th 2023, 10:20 PM

    It’s not from booking.com it’s from booking.complete

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 8:47 AM

    @Leonski: Not even that booking.complete(some digits).online.
    I can’t see the digits while replying.

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    Mute pBDSiMMi
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    Oct 29th 2023, 8:53 AM

    @Leonski: they got the message from booking.com app so they must have thought it was safe

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    Mute B6Tr3OgE
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    Oct 28th 2023, 9:28 PM

    Look at the url and it’s a scam. Silly lad.

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    Mute Emer Daly
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    Oct 28th 2023, 9:51 PM

    @B6Tr3OgE: ah come on some ppl wouldn’t know that.

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    Mute B6Tr3OgE
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    Oct 29th 2023, 8:27 AM

    @Emer Daly: How could they not it’s right there in front of them.

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    Mute Harry Whelks
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    Oct 29th 2023, 5:48 PM

    @Emer Daly: they’re the ones that get scammed then aren’t they? If Lee is out there he should get in touch with me. I’ve a bridge to sell him!

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    Mute Save Rainforest
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    Oct 29th 2023, 6:54 AM

    People in Gaza have no water, food and medication. People from Ukraine are now picking and choosing which country gives better benefits to go to, hardly a behaviour of someone who is surviving and fleeing war. Some people are more important than others. Americans conveniently forgot about Afghanistan , they are forgetting Palestinians now too. Ukrainians are only supported because of the power battle with Russia. No such thing as all human beings equal and worthy of having basic needs covered

    37
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    Mute Emer Daly
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    Oct 28th 2023, 10:06 PM

    Fed up of all the scams.

    43
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    Mute Colm O' Shea
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    Oct 28th 2023, 9:58 PM

    Booking.com owe the customer nothing, if he’s going to get anything back it’ll be through the bank.

    The link is fairly obviously fake. Cancelled is spelt wrong. There is so much information out there to help people prevent been scammed, I genuinely don’t get how people get screwed over by something like this which is far from the best attempt I’ve seen

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    Mute Steve
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    Oct 28th 2023, 10:18 PM

    @Colm O’ Shea: Also it starts Dear Guest, that’s a big giveaway!

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    Mute Triton
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    Oct 28th 2023, 11:20 PM

    There is an app called Scamadviser I recommend you all look at it. Possibly one of the best tools for checking scam sites.. while they look OK thus helps big time..

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    Mute uXGdMXx5
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    Oct 28th 2023, 10:25 PM

    Claiic spelling error should have alerted the person,, “canceled”

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    Mute
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    Oct 28th 2023, 10:51 PM

    @Sinead D: Hew know right goud Ingrish!?

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    Mute Peter
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    Oct 29th 2023, 6:41 AM

    @Sinead D:

    It wouldn’t be unusual for American English to be used on a huge platform like that

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    Mute Emer Daly
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    Oct 28th 2023, 10:10 PM

    The scammers are thinking of new scams every day.

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    Mute Harry Whelks
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    Oct 29th 2023, 6:03 PM

    @Emer Daly: yes but that’s an old and very obvious scam – why would they need new scams when there are still people who will fall for that one?

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    Mute Daniel Murray
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    Oct 28th 2023, 10:07 PM

    Should’ve know better. Clear scam link to be fair..

    20
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    Mute Keith Crowe
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    Oct 29th 2023, 6:57 AM

    If this happens to anyone they are protected under the Payment Services Directive 2. Get in touch with your bank and ask to raise a chargeback. It will take a week or two but you will get your money back.

    To process a debit/credit card payment someone needs to get approved by a credit card processing company (Stripe/Braintree/PayPal) and this is their liability. The processer will either recover the funds or it is their loss that they will have to stomach.

    In short your bank will do all the work. Just get in touch and ask to raise a chargeback.

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    Mute Rose Sheridan
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    Oct 29th 2023, 7:57 AM

    @Keith Crowe: Booking.com took an additional €50 from my bank account without my permission and PTSB say they can do nothing?

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    Mute Keith Crowe
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    Oct 29th 2023, 9:06 PM

    @Rose Sheridan: call PTSB again (sounds like someone just said what they needed to say to get you off the phone). Ask for the visa/MasterCard department and say you want to raise a chargeback due to an unauthorized charge on your card. You are covered under PSD2.

    You may be asked for some proof etc, in particular that you have tried to resolve it directly with the merchant.

    As background I have worked for Braintree and PayPal (both card processors).

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    Mute Rose Sheridan
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    Oct 30th 2023, 12:30 PM

    @Keith Crowe: Thanks Keith..good advice

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    Mute Patrick MC Dermott
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    Oct 28th 2023, 10:59 PM

    Lee can’t expect a refund, if he was a victim of a fraudster. Checking the email address is the only way to ensure you are not being directed to a fake website. A web address with extra words or digits after the Company name, should raise suspicions.

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 7:53 AM

    @Patrick MC Dermott: Checking the email address tells you NOTHING. From addresses are trivially easy to spoof.

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    Mute John Duggan
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    Oct 29th 2023, 4:25 AM

    the last couple of reservations iv made through booking . com the owner has contacted me and we agreed to cancel the reservation pay cash on arrival at a slight price drop on my end
    cut out the middle , was going to say man but ill probably get deleted, middle person.

    12
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    Mute Rose Sheridan
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    Oct 29th 2023, 7:59 AM

    @John Duggan: risky thing as you have no proof it will be there and vacant when you arrive?

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    Mute Harry Whelks
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    Oct 29th 2023, 6:06 PM

    @Rose Sheridan: yes I was thinking the same thing good luck with that approach – leaves him wide open to being scammed for full amount.

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    Mute Maniac 2000
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    Oct 29th 2023, 10:33 AM

    Booking.com has gone down hill a lot. They were very good but not anymore. Not even competitive

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    Mute Tom Newell
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    Oct 29th 2023, 8:52 AM

    The biggest issue is the IT departments of a lot of companies are not willing to keep up to date on the latest ways to prevent scams. Also theres no real monitoring to see if state or private companies who hold peoples information are adhering to the latest security and prevention. Its not gonna stop these scammers but I think a fair portion of the issues with online scamming is companies being over confident or almost arrogant around how secure they are

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    Mute sam o brien
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    Oct 29th 2023, 9:10 AM

    Pay cash over counter…the way to book.

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    Mute John Doyle
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    Oct 29th 2023, 9:08 AM

    Booking.com is a terrible website. Surely someone can do better.

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 9:53 AM

    @John Doyle: You are free to try.

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    Mute Rose Sheridan
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    Oct 30th 2023, 12:39 PM

    @John Doyle: exactly John! What dya think Paddy Cosgrave is out of a job?

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    Mute IPatrick Robinson
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    Oct 29th 2023, 11:29 PM

    Fob off by booking.com. if this was a phishing email then how did it know the person, hotel and date. Booking.com was hacked.

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    Mute Steve O'Hara Smith.
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    Oct 29th 2023, 7:52 AM

    Setting any from address you like on an email is trivially easy, it’s nothing but a header field in the email. Doing this does not require compromising the account being spoofed only the knowledge to compose an SMTP message. Booking.com are almost certainly correct when they say that their site has not been compromised.
    The from address in an email is not something that can be trusted to mean anything.
    Likewise those scam emails claiming to have videos of you watching porn and ‘prove’ their access to your systems by appearing to come from your own email address are incredibly easy to generate and prove NOTHING.

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    Mute John Mulligan
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    Oct 29th 2023, 2:03 PM

    The email came from booking.complete, a clever if obvious scam in hindsight.
    It has got to the stage when we have to scrutinise every email for these kinds of variants.

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    Mute Nikki Brooks
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    Oct 29th 2023, 5:59 PM

    @John Mulligan: it didn’t, it came from noreply @ booking. com and then brought him directly to the app with all the previous communications from the hotel.
    There’s are tons of reddit threads on this happening to many many people and you can see from other commenters here too that assumed once they were in the app it would be secure and legit,it wasn’t and that’s not the fault of the customer in my opinion.

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    Mute David Corrigan
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    Oct 30th 2023, 9:44 AM

    The link was not from booking.com it was from booking.complete4685.online which is a completely different website. Nothing to do with booking.com or their employees.

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