Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

3FE

'A lot of my book was painful to write - I was admitting the things I’ve f**ked up'

3FE founder Colin Harmon self-published a title for his master’s degree.

WORLD-CLASS BARISTA Colin Harmon says that writing his first book “struck up a lot of painful memories”.

The founder of coffee firm 3FE, Harmon’s self-published title – What I Know About Running Coffee Shops – promises a blend of “(business) lessons, anecdotes and stories”.

“There are lots of books about coffee and lots of books about business,” he told Fora. ”I kind of filled the gap a little bit.”

3FE – which stands for Third Floor Espresso – has earned a reputation as one of Ireland’s most respected coffee brands.

The company was founded in 2009 after Harmon left a career in finance to compete in the World Barista Championships. He built a replica of the competition stage in his third-floor apartment – hence the name – and finished fourth the first year he competed.

Today, 3FE operates two shops, a sister café, a subscription service, an online store, a wholesale business, and it also hosts a series of workshops on making the perfect brew.

Harmon always had ambitions of becoming a writer and toyed with the idea of penning a book for about six years.

He decided to pursue the project a year and a half ago after he enrolled in a master’s course in innovation, entrepreneurship and design at UCD’s Smurfit business school.

“As part of that course you have to launch a business,” he said. “It kind of presented me with the ideal opportunity to kill two birds with one stone.”

3fe 3FE 3FE

Harmon decided to self-finance the book as part of his degree, although he had considered going down the traditional publishing route.

“I was more of the mindset that this could be the only book that I ever do, so I just wanted to do it on my own terms,” he said.

Although he hasn’t calculated the exact figures, Harmon is “quite confident” that it was more cost-effective for him to put out the book.

He recruited Workgroup designers Conor Nolan and David Wall – who came up with the 3FE logo – to do the layout. Ian Lamont, the former editor of lifestyle free sheet Totally Dublin, edited it.

Harmon also sent drafts of the book to friends he knew would “relish the opportunity to criticise it”.

When the book won approval from his wife – who is “bored to tears by coffee” – Harmon said it was his “first victory”.

Painful memories

The writing process itself was relatively easy because many of the chapters were inspired by questions regularly asked by Harmon’s wholesale clients.

“A lot the writing came quite quick, to the point where I thought I was doing it wrong,” he said. “I was just so used to rattling off the answers.”

Between running his business, finishing a master’s degree and dedicating time to his two young sons, finding the hours to sit down and write was the most difficult part.

To speed up the process, Harmon used the time he spent sitting in traffic on the way home from work to dictate parts of the book on his phone.

“I’d just talk to myself all the way home. Then when I got home, I’d give the boys their dinner, put them to bed and type out what I’d written. It was a unique way of pulling it together, but it worked for me.”

Although the writing came naturally, Harmon said a lot of the book was “very painful”.

“I was kind of admitting the things I’ve fucked up in the last five or six years,” he said. “I’m almost writing this back to myself. If I could back in time, this is what I’d say.”

International sales

What I Know About Running Coffee Shops will be launched on 20 April, but Harmon said the title is going “nowhere near a traditional bookshop”.

Instead it will be available in 3FE’s Dublin cafés and online. It will also be stocked by many of the 80 businesses the firm supplies coffee to.

It will be distributed internationally through coffee-shop owners who Harmon met at the World Barista Championships and from travelling to promote Mythos, a coffee grinder he helped develop.

“I know businesses like ours in Singapore and Sydney and Seattle. I’ve just got in contact with them and asked how many boxes they’ll take and shipped them out.”

book cover 3FE 3FE

Harmon expects international sales will be helped by Tamper Tantrum, a podcast he co-created that attracts up to 50,000 downloads a month.

The first print run is about 10,000 books. However, based on the number of pre-orders, it’s likely there will be a second run.

“Just over 4,000 of them are going to Hong Kong and the rest of them have pretty much been spoken for,” he said.

Asked what’s next for 3FE, Harmon said he will soon open a new coffee business that will “have its own identity and remit”.

This comes shortly after he opened Five Points Coffee in Harold’s Cross with former employee Adam Sheridan. Harmon also plans in the coming months to re-launch 3FE’s online store.

“Our web sales are growing,” he said. “There are a lot of people, especially outside of Dublin, who want a good coffee and they can’t (get one) because there’s no decent café nearby.”

Written by Conor McMahon and posted on Fora.ie

Read: How much money Irish firms could make from solar – and where they can get it

Read: Ireland has slipped down a global tourism index – but the industry isn’t too worried

View 13 comments
Close
13 Comments
    Install the app to use these features.
    Mute Random_paddy
    Favourite Random_paddy
    Report
    Dec 29th 2017, 10:12 AM

    No better time to make the plunge and get an android phone. Equivalent hardware spec for a fraction of the price.

    233
    Install the app to use these features.
    Mute cp
    Favourite cp
    Report
    Dec 29th 2017, 10:33 AM

    @Random_paddy: and far less restrictions.

    122
    Install the app to use these features.
    Mute Rochelle
    Favourite Rochelle
    Report
    Dec 29th 2017, 11:50 AM

    @Random_paddy: Equivalent hardware does not mean equivalent performance. There will always be a performance benefit for software designed around a known range of proprietary hardware compared to an Android OS which needs to be able to operate with every sort of ram, processor and core combination under the sun.

    48
    See 3 more replies ▾
    Install the app to use these features.
    Mute Cynical
    Favourite Cynical
    Report
    Dec 29th 2017, 12:20 PM

    @Random_paddy: Not really about the hardware, the Apple ecosystem works too well when you have more than one of their devices.

    Also, if you know how to use a screwdriver you can replace your own battery in less than 10 mins.

    9
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 1:44 PM

    So many, more useful, apps available on Android. I wouldn’t go back to using less myself.

    14
    Install the app to use these features.
    Mute Andy K
    Favourite Andy K
    Report
    Dec 30th 2017, 9:45 AM

    @Rochelle: And thats why major manufacturers all optimise the opreating system specifically to the phone’s model.

    But apart from android vs iOS apple is not an ethical company and should not be supported.

    1
    Install the app to use these features.
    Mute David Knight
    Favourite David Knight
    Report
    Dec 29th 2017, 10:03 AM

    So they “do anything to intentionally shorten the life of any Apple product”! But they then admit to slowing down apps to increase the life of the product. If that happens to result in their customers being pushed to buy their latest product at their usual vastly inflated price, all the better. They really are such a soulless, money grabbing, tax dodging bunch of creeps. The Apple is rotten to the core.

    247
    Install the app to use these features.
    Mute David Knight
    Favourite David Knight
    Report
    Dec 29th 2017, 12:01 PM

    @Fake Avast: Not too sure I follow that logic to be honest..

    21
    Install the app to use these features.
    Mute Jesus Christ
    Favourite Jesus Christ
    Report
    Dec 29th 2017, 10:00 AM

    No such joy in Ireland. It’s €89 plus €12.30 shipping here.

    https://support.apple.com/en-ie/iphone/repair/service/pricing

    89
    Install the app to use these features.
    Mute Faaez Khan
    Favourite Faaez Khan
    Report
    Dec 29th 2017, 10:06 AM

    @Jesus Christ: They’re going to change it to €234 from the end of January

    49
    Install the app to use these features.
    Mute Peter
    Favourite Peter
    Report
    Dec 29th 2017, 10:08 AM

    @Jesus Christ: The article says starting late January.

    34
    See 2 more replies ▾
    Install the app to use these features.
    Mute Liam Burke
    Favourite Liam Burke
    Report
    Dec 29th 2017, 11:02 AM

    @Peter: probably wont apply in Ireland as no lawsuit is in effect against Apple here

    17
    Install the app to use these features.
    Mute Gulliver Foyle
    Favourite Gulliver Foyle
    Report
    Dec 29th 2017, 11:10 AM

    @Liam Burke: €10 on eBay.

    9
    Install the app to use these features.
    Mute Stiofán Ó Cléirigh
    Favourite Stiofán Ó Cléirigh
    Report
    Dec 29th 2017, 11:47 AM

    I’ve an iPhone 6 and it sometimes shuts down for no reason in the midd

    89
    Install the app to use these features.
    Mute David Stapleton
    Favourite David Stapleton
    Report
    Dec 29th 2017, 10:47 AM

    You know that when a company like Apple apologize that what they say in their apology is the exact opposite of what they have been doing.

    54
    Install the app to use these features.
    Mute Nick Allen
    Favourite Nick Allen
    Report
    Dec 29th 2017, 10:54 AM

    @David Stapleton:

    So are you saying that Apple actually made older phones operate faster with the s/w release? Please explain what they are doing which is the opposite of what they are saying

    11
    Install the app to use these features.
    Mute Del Haven
    Favourite Del Haven
    Report
    Dec 29th 2017, 11:16 AM

    @Nick Allen: hahaha, is this an exam?

    14
    See 1 more reply ▾
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 1:48 PM

    @David Stapleton: I figured that out when I saw all the global user and tech groups have been requesting this improvement for years, yet it took lawsuits to achieve the offer of one new battery.

    6
    Install the app to use these features.
    Mute mcgoo
    Favourite mcgoo
    Report
    Dec 29th 2017, 11:30 AM

    Have to say my iPhone 6 is the best phone I’ve ever had. Not surprised they wanted to slow them down because no one is upgrading.

    45
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 1:51 PM

    @mcgoo: Every company tried that on. And compromised. Finally Apple users have something similar, good, I suppose.

    3
    Install the app to use these features.
    Mute Del Haven
    Favourite Del Haven
    Report
    Dec 29th 2017, 10:01 AM

    The fact that it cost €66 euro for a replacement is a disgrace and I’ve heard of places more expensive

    74
    Install the app to use these features.
    Mute Nick Allen
    Favourite Nick Allen
    Report
    Dec 29th 2017, 10:50 AM

    @Del Haven:

    What point are you making in sharing that you have already heard of place more expensive?

    10
    Install the app to use these features.
    Mute Del Haven
    Favourite Del Haven
    Report
    Dec 29th 2017, 11:14 AM

    @Nick Allen: In the big people’s story above it says €66. Jesus Christ himself even said it was more expensive in the comments. What point are you making in sharing that you’re inquisitive about my “place more expensive” post?

    20
    See 3 more replies ▾
    Install the app to use these features.
    Mute Tweed Cap
    Favourite Tweed Cap
    Report
    Dec 29th 2017, 11:24 AM

    @Nick Allen:
    Out the wrong side of the beddy boos again today Nickie?

    19
    Install the app to use these features.
    Mute Euro is Dead
    Favourite Euro is Dead
    Report
    Dec 29th 2017, 1:14 PM

    @Tweed Cap: everyone screws the Irish. We have a reputation for paying it. Everyone charges us double

    10
    Install the app to use these features.
    Mute Boeing Lover
    Favourite Boeing Lover
    Report
    Dec 29th 2017, 5:31 PM

    @Tweed Cap: no he’s just a gobshîte, the sooner people ignore him, the quicker he’ll go away.

    4
    Install the app to use these features.
    Mute Lad
    Favourite Lad
    Report
    Dec 29th 2017, 10:13 AM

    If you buy apple your a fool simple, even people working in apple would tell you that..

    107
    Install the app to use these features.
    Mute Scorpionvenomm
    Favourite Scorpionvenomm
    Report
    Dec 29th 2017, 10:20 AM

    @Lad: care to explain please ?

    34
    Install the app to use these features.
    Mute blorp
    Favourite blorp
    Report
    Dec 29th 2017, 10:24 AM

    @Lad: A handy thing about Apple devices is their built-in spell checker. Keeps a user from looking too ignorant. Unfortunately it doesn’t help if someone can’t tell the difference between ‘your’ and ‘you’re’ when doing their daily round of trolling …

    112
    See 2 more replies ▾
    Install the app to use these features.
    Mute John Jones
    Favourite John Jones
    Report
    Dec 29th 2017, 10:42 AM

    @blorp: that’s a deep burn there

    19
    Install the app to use these features.
    Mute Brendan Mason
    Favourite Brendan Mason
    Report
    Dec 29th 2017, 11:03 AM

    @Lad: agreed.
    If you have a wallet that is too heavy in your pocket. Apple will gladly lighten it and award you with the new iPhone X. You will cordially be invited to join the queue outside for the next iPhone launch at an apple store near you . Launch date next September.
    Don’t forget your sleeping bag and and raincoat.
    Almost forgot, bring a thick wallet.

    26
    Install the app to use these features.
    Mute Paul Coughlan
    Favourite Paul Coughlan
    Report
    Dec 29th 2017, 11:13 AM

    Where’s the APPLE CEO in all of this. Burying his head in the sand. Not good news so I take a vacation and someone else can take the flak. Who does the work on replacing battery. If they update to monitor the battery then they control numbers requiring replacement. Why don’t they just replace all batteries

    27
    Install the app to use these features.
    Mute Declan
    Favourite Declan
    Report
    Dec 29th 2017, 1:11 PM

    I bought my first iPhone 2 years ago, the 5s and the same thing happened started to go off on its own with 30% charge on it, just shortly after an update, next year the same with the 6 and now I have a 7 and low and behold the same is happening with this after the I updated to the OS install 10, well as if I wasn’t already p!zzed off about the price hike, 32gb minimum memory withdrawn (32gb) on the 8 (it only came out last year ffs, as if that that didn’t tell you enough about their marketing strategy of forcing you to upgrade. What a joke, should have listened to my pal who told me phone technicians have suspected this was going on for some time, never again will I buy an Apple product. Back to Samsung for me. Rotten Apples

    30
    Install the app to use these features.
    Mute John Judd
    Favourite John Judd
    Report
    Dec 29th 2017, 11:38 AM

    If you are that upset when it comes to upgrading get an Android .

    19
    Install the app to use these features.
    Mute Cynical
    Favourite Cynical
    Report
    Dec 29th 2017, 12:30 PM

    Isn’t it fascinating how strongly people feel about technology products, Xbox vs Playstation, PC vs Mac, iPhone vs Android, Spotify vs Apple Music, Samsung vs LG.

    It achieves nothing but bolster both companies, yet the fight will continue to go on.

    16
    Install the app to use these features.
    Mute GizmoIrl
    Favourite GizmoIrl
    Report
    Dec 29th 2017, 10:42 AM

    I was onto them weeks ago about this, made me out to be liar, stupid thinking a iPhone would last longer than two years without replacement parts.

    How will this all sit with our consumer laws? They’ve admitted a problem.

    48
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 1:52 PM

    @GizmoIrl: I have a HTC since 2014 and it’s still going strong.

    7
    Install the app to use these features.
    Mute GizmoIrl
    Favourite GizmoIrl
    Report
    Dec 29th 2017, 4:39 PM

    @Fiona Fitzgerald: I might be moving Apple support gone down last few years

    2
    Install the app to use these features.
    Mute eastsmer
    Favourite eastsmer
    Report
    Dec 29th 2017, 12:10 PM

    Planned (built in) obsolescence
    https://en.wikipedia.org/wiki/Planned_obsolescence

    11
    Install the app to use these features.
    Mute Minom Pnnomm
    Favourite Minom Pnnomm
    Report
    Dec 29th 2017, 11:07 AM

    Filthy shysters.

    Not surprised. The vast majority of their profits are made in the iPhone so do this to keep the ball rolling in terms of profit increases.

    31
    Install the app to use these features.
    Mute IrishLiberal
    Favourite IrishLiberal
    Report
    Dec 29th 2017, 1:19 PM

    I love my IPhone but even in the new phone , the batteries are so poor. Apple needs to seriously work to improve battery life if it wants to stay ahead.

    8
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 2:24 PM

    @IrishLiberal: Everyone wants a new generation of battery technology. They could do a lot more to optimise software performance until that leap happens. Takes a lot of consumer demand to push back and have that available. HTC did this – held out for a few years to sell more phones. Eventually they caught on that people were just not into buying a new one every year or two, that it was a global trend, so HTC released a great upgrade that made the most of the phones we had. Memory and power were optimised so that we didn’t need to change phones. They got it. Now Apple is seeing the light, a bit more slowly. It’s something.

    3
    Install the app to use these features.
    Mute Derek Peyton
    Favourite Derek Peyton
    Report
    Dec 29th 2017, 1:27 PM

    iPhones are definitely a good phone, but……
    I’ve always had them, currently have a 6 and considering making the jump to Android, maybe a Sony Xperia ZX1 compact. Just replaced the battery in the 6; you can get it done in any phone repair shop for around €50. That’ll buy me another year at least if I wanted to keep it. The reason I’ll be switching is the eventual battery & charging issues that have happened after a couple of years with this & the last 2 iPhones. Does it happen with Androids? Not as much I’m told, but I don’t know.

    7
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 2:04 PM

    @Derek Peyton: That’s my priority too. Not if you shop around for the best battery currently available. mAh (milli-Ampere-hours) is what you need to look for in the phone spec. Go for a replaceable one with mAh over 10,000. Ideally fast-charging too. Maybe buy a spare battery when you buy your phone, so they can’t tell you it’s been discontinued years later. I think we’re all waiting for a leap forward in battery technology TBH. Software only minimises how much power our apps use – the battery life is the current sticking point. It’s like memory – that used to limit our options. Now memory’s cheaper and power is the issue because we all use them more and connect more.

    1
    Install the app to use these features.
    Mute Philip O'Dowd
    Favourite Philip O'Dowd
    Report
    Dec 30th 2017, 9:00 AM

    @Derek Peyton: got my first iPhone this year, work phone! Nothing but trouble, turning off, freezing and the charger connection not working and I have to jimmy it a certain way to charge! Plus the fact the phone is just stupid to use. Nothing stands out for me problem wise with the Samsungs and HTC’s Ive had.

    1
    Install the app to use these features.
    Mute Col
    Favourite Col
    Report
    Dec 29th 2017, 6:59 PM

    And what about those of us who already had to fork out for a replacement battery locally because the iOS11 update completely consumed my battery rendering the phone unusable!? Had no option but to have it replaced locally as Apple were giving me the runaround, apparently waiting for technicians to look at my case. Then the phone battery completely died.
    I won’t buy another Apple product now, totally done with them.

    8
    Install the app to use these features.
    Mute Julesy
    Favourite Julesy
    Report
    Dec 29th 2017, 12:16 PM

    I have never updated my IOS version to 11!! Firstly because I didn’t like the new layout and secondly I would wait to see if there are issues with the update!! Glad I didn’t as my iPhone 6s !! Is running with out problems!! While others are complaining their phones have become very slow!! I was surprised to find that people couldn’t roll back to the previous OS!!! I wonder why???

    7
    Install the app to use these features.
    Mute Cynical
    Favourite Cynical
    Report
    Dec 29th 2017, 12:34 PM

    @Julesy: You could update to 11.2 now without any issue, the initial releases had bugs that were worked out. The power management software was introduced a year ago in 10.2.1, so you are most likely currently using it, but you won’t notice anything until your battery starts to naturally degrade.

    7
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    Dec 29th 2017, 2:16 PM

    @Julesy: It’s called backward compatibility. Newer software companies ignore it to push people to upgrade and spend more. If you force upgrades, you can get companies to buy newer faster hardware too. Eventually they have to lease it instead of buying.

    1
    See 1 more reply ▾
    Install the app to use these features.
    Mute Col
    Favourite Col
    Report
    Dec 29th 2017, 7:02 PM

    @Julesy: don’t do it!!! The iOS11 update totally fried my battery. Hadn’t an issue with it prior to the update. Had to have it replaced as the phone wouldn’t hold charge even when connected to the charger!

    1
    Install the app to use these features.
    Mute Brian
    Favourite Brian
    Report
    Dec 29th 2017, 5:52 PM

    It’s never fails to amaze me that android users will actually take time out of their day to comment on articles related to Apple. Bizarre but funny to see them foaming at the mouth.

    The same people all tricked by the clever marketing of Samsung , HTC and Huawei etc believing that filler specs on paper equals a great user experience actually call iPhone users sheep haha!! A phone can have the best camera, screen and Memory but it’s always bogged by the utterly atrocious android OS . How people can pay hundreds of euro for phone running a generic OS across brands is beyond me. By at least it’s water proof :)

    6
    Install the app to use these features.
    Mute James Wond
    Favourite James Wond
    Report
    Dec 29th 2017, 11:45 AM

    Aw. Great bunch of lads, Apple.

    4
    Install the app to use these features.
    Mute Ron Noco
    Favourite Ron Noco
    Report
    Dec 30th 2017, 2:35 AM

    But giving you a new battery at a discounted price doesn’t fix the slow down software!
    It should be , new software released to allow old phones run at normal speed + new discounted battery as an apology

    3
    Install the app to use these features.
    Mute vero
    Favourite vero
    Report
    Dec 30th 2017, 8:32 AM

    My 5s is only a year old since last august & now keeps shutting down even if the battery is 40% been told its a software issue with apple which is costly to fix.. turned me right off Apple products & now looking to get a good Android that doesn’t cost an arm & a leg…

    2
    Install the app to use these features.
    Mute Stuart Dickens
    Favourite Stuart Dickens
    Report
    Dec 29th 2017, 12:15 PM

    I’ll keep it short. Iphones are shit.

    20
    Install the app to use these features.
    Mute Micheal S. O' Ceilleachair
    Favourite Micheal S. O' Ceilleachair
    Report
    Dec 29th 2017, 2:15 PM

    Most of these apple comments lack byte!!!!

    2
    Install the app to use these features.
    Mute ED
    Favourite ED
    Report
    Dec 30th 2017, 5:48 AM

    I would love to be able to decide what part of updates I want to install, e.g, only opt in to security updates.

    1
    Install the app to use these features.
    Mute Saiju Thomas
    Favourite Saiju Thomas
    Report
    Dec 31st 2017, 10:33 AM

    What about iPhone5, it too has the same issues? Hope the battery can be replaced with discounted price.

    1
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.