Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Oliver Dunne and Derry Clarke Photocall Ireland, file

Two top Irish chefs encourage others to ‘tear up’ TripAdvisor award certs

Derry Clarke of L’Ecrivain and Oliver Dunne of Bon Appétit dumped their certs of ‘excellence’, criticising the anonymous nature of posters on the ratings site.

ONE OF IRELAND’S most established and high-profile chefs has told TheJournal.ie that he has thrown away a “certificate of excellence” he received from online ratings site TripAdvisor – and is encouraging other chefs to do the same.

Derry Clarke, chef-patron of L’Ecrivain, a Michelin-starred restaurant which has entered its 25th year in business on Baggot Street in Dublin, said that he took his cue from fellow chef, Oliver Dunne.

Dunne, whose Bon Appétit restaurant in Malahide, Co Dublin is also Michelin-starred, tweeted a picture of the cert he received from TripAdvisor this week. The picture showed the cert in the rubbish bin:

via @OliverDunne

Clarke had similar treatment in store for his cert:

via @DerryClarke

Speaking to TheJournal.ie this week, Clarke said that he felt the certificate was only a “piece of paper” and that because reviews could be anonymous on the site, they were difficult to take seriously.

I don’t believe in TripAdvisor. The only reason why is they are anonymous posts. If the posts were traceable, like you’re declared (on the site), then I’ll take it on board but not anonymous.

Both chefs said they would like other restaurateurs to treat the certificates in a similar fashion, with Dunne launching a #BinTheTripCerts hashtag on Twitter.

Dunne told his Twitter followers that he believed TripAdvisor is “an absolute joke of a website” and claimed that it “blanket” sends certificates to restaurants around the country.

Restaurant owner Nick Munier had a spat with TripAdvisor earlier this year when he claimed that a review posted on the site of his Pichet restaurant in Dublin’s city centre was untruthful.

Irish winners of Michelin stars revealed>
TripAdvisor defends reader reviews following warning by UK watchdog>

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

View 83 comments
Close
83 Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.
    JournalTv
    News in 60 seconds