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DPD 'pauses' parcel deliveries from UK to Ireland while Stena Line cancels multiple ferries amid Brexit fallout

DPD UK said the pause today applies to all road deliveries from the UK to Europe until Wednesday at the earliest.

LAST UPDATE | 8 Jan 2021

PARCEL DELIVERY COMPANY DPD UK has said that it will be pausing all its road delivery services from the UK to Europe, including Ireland, as it deals with the customs changes caused by Brexit. 

These services will be paused until at least Wednesday 13 January, the company said this morning. 

In a statement, DPD said that it’s been a challenging few days for its teams as the UK leaving the Single Market and Customs Union has required “significant changes” to the way it takes parcels cross-border.

It said: “It has now become evident that we have an increased burden with the new, more complex processes, and additional customs data we require from you for your parcels destined to Europe. This has placed extra pressure on our turnaround and transit times.

“We are seeing up to 20% of parcels having incorrect or incomplete data attached, these will have to be returned to you so that the required data can be provided.

“In addition to this we are seeing delays and congestion at UK ports and more rigid requirements for channel crossings.”

DPD UK said the pausing of services until 13 January will give it a chance to “validate the data we have in our system, reduce the delay and give you the opportunity to give us the correct data we need in order that we can export, from next week, successfully”. 

It said an update will be provided on Tuesday 12 January. 

It added that in future parcels sent to DPD UK with incorrect or incomplete data will result in the parcel being returned to the sender.

“We are very keen to avoid this and ask that you give this matter immediate attention,” the company added. 

A statement from An Post said is it “trading fully and smoothly with almost all of the UK online retailers for whom it delivers across Ireland”. 

“An Post has put in place a digital solution for all its UK retailers which simplifies the process and enables seamless despatch and immediate delivery,” the statement said.

95% of An Post’s UK Retailer customers have opted to use this digital system.

It said some delays are to be expected but the “majority of items” dispatched through the digital system are released for delivery straight away when they arrive into Ireland. 

Stena Lina

Meanwhile, twelve Stena Line ferries scheduled for between today and Tuesday 12 January have been cancelled, the Irish ferry operator said this morning.

The sailings, going from either Rosslare to Fishguard or Holyhead to Dublin, have been impacted by a combination of the Covid travel restrictions imposed recently, and new Brexit requirements.

This has lead to a decrease in both passenger and freight numbers, Trade Director for the Irish Sea Paul Grant said: “Stena Line is currently reviewing its sailings and schedules on Irish Sea routes as a result of Irish travel restrictions and the decline in freight volumes during the first week of Brexit. Problems in the supply chain have resulted in a significant fall off in freight volumes this week at our Holyhead and Fishguard ports. 

“Our business model is based on a freight and passenger combination, so to have the two
parts severely restricted at the same time is putting severe pressure on our ability to
maintain our normal levels of frequency on certain routes. Volumes are expected to
remain light as we move towards the weekend, consequently we will reduce some
sailings on a temporary basis.

“Capacity can be reinstated quickly as demand picks up again but in the meantime we
need to be prudent and efficient in how we manage our sailing schedules.”

After 47 years as an EU member state, the UK left the bloc at 11pm on New Year’s Eve, becoming a third country for trade purposes and customs declarations.

New documentation and red tape is now required between EU member states and Britain, which is anticipated to cause massive delays at ports in the coming weeks.

Revenue this week urged all freight operators and drivers looking to travel to the UK or from the UK to ensure they had their PBNs ready ahead of check-in for the sailing.

A Pre-Boarding Notification (PBN) is needed before a lorry can get onto a ferry to cross the Irish Sea, as the UK is now considered a third country for trade purposes.

In a statement to TheJournal.ie, Revenue said that it’s aware that trucks have been denied boarding in Holyhead, but added that “a significant number of businesses” are submitting customs declarations and pre-boarding notifications “without any issues”.

It said that it was clear that many businesses “were not as prepared as they thought or significantly underestimated what was involved in being Brexit ready”.

Because of this, Revenue said it has implemented “a temporary easement measures” relating to the lodging of safety and security declarations that will help business to meet their obligations and get their goods moving.

“We expected challenges such as this to arise where trade and or business didn’t make the necessary advance planning arrangements that we have strongly advocated over at least the last two years.

“We made it very clear in our engagements with industry that real, permanent and immediate changes would arise. Those who are having difficulties is the outworking of that warning.”

With reporting from Gráinne Ní Aodha

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    I will miss Melissa more than Sean

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    @Quentin Moriarty: she had one party trick …

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    @Greg Blake: was that the brilliant bridesmaids part?

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    Jul 22nd 2017, 9:51 AM

    He’s on his way out and still continues to lie.

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    Jul 22nd 2017, 9:51 AM

    He should team up with Chemical Ali and do a corporate lectures tour on defending the indefensible

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    I struggle to think of many people more odious and smug than Hannity.

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    Jul 22nd 2017, 10:28 AM

    @The Guru: one of the few faces that trigger my urge to punch it repeatedly until that smug look is knocked off.

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    Jul 22nd 2017, 11:02 AM

    “he’s an unbelievably gracious person”. “He’s always thinking of others”.
    Are you sure you know who the current president even is?

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    His comedic interventions will be missed. Luckily with have Kelly-Anne (aka meth Barbie) to keep us enterained

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    Jul 22nd 2017, 10:14 AM

    Think Sarah Huckabee will be better taking on the hostile media as press spokesperson …How long more can they ask 70% of their questions on Russia….

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    Jul 22nd 2017, 10:23 AM

    @John003: as long as it takes.

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    Jul 22nd 2017, 10:36 AM

    @Deborah Behan: Or their rating do down….Whichever is first….

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    Jul 22nd 2017, 11:57 AM

    @John003: maybe, just maybe if they got an answer that wasn’t proven to be untrue they’d stop asking the same question. Think about it, every answer on Russia has changed repeatedly. “do you think Russia interfered in the election?” alternating “no” “yes” “maybe” “no” “with others” “Putin says no”. Another great example is Don Jr changing his story about the meeting with what he was told was a Kremlin lawyer on a daily basis which has now changed to him not talking anymore after it was revealed that there were up to 8 people in the meeting contrary to his statements saying there were 4. If they consistently gave the same answer there would be no need for clarification

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    Jul 22nd 2017, 2:47 PM

    @Paul Quirke: Ha ha. I call her Goebbels Barbie!

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    Jul 22nd 2017, 9:54 AM

    He forget the second C in cooks… just before the k there….

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    Jul 22nd 2017, 10:24 AM

    @Brian Guilfoyle: good one Brian.

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    @Brian Guilfoyle: coocks?

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    Jul 22nd 2017, 12:41 PM

    Fox News talking about media bias. Does it get any more surreal?

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    Jul 22nd 2017, 11:38 AM

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    Jul 22nd 2017, 11:18 AM

    @JimmyMc: One story means all media systematically makes up facts? Fox News is the real perpetrator of fake news.

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    Jul 22nd 2017, 11:58 AM

    @JimmyMc: one story where people had to resign and the victim of the story himself said “everyone makes mistakes” as he was graciously accepting their apology.

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    For a second there I was astounded- I thought it read ‘crooks’. Now that would have been a popcorn munching story!

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    What a clown of a man still spewing out bulls#1t about fake media. I’d rather fake media any day over a nutcase president

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    Jul 22nd 2017, 1:34 PM

    Too many crooks more like…

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    Jul 22nd 2017, 12:46 PM

    think he meant too many crooks..

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    Jul 22nd 2017, 1:03 PM

    What else do you expect from liars and conmen, you’d hardly expect them to say they’re honest and provide real facts 99% of the time. When you’ve got idiots, stupid enough to vote for you and think you’re a God. You’re going to milk it, for what it’s worth and laugh at your supporters behind their backs.

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    Jul 23rd 2017, 8:49 AM

    Too many crooks or cooks?

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