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Contactless and smartphone payments on Dublin Bus may be possible 'late next year'

Dublin Bus CEO Ray Coyne also said that any decision to go fully cashless would be taken by government.

DEBIT CARD PAYMENTS on buses could be in place late next year after it was confirmed that the National Transport Authority (NTA) had launched a tendering process for the new system. 

The new system would “dynamically update” so that the fare charged to the customer would depend on the frequency of use, as is the case with some services with the Leap Card.  

Stakeholders were providing an update to the Oireachtas Transport Committee this afternoon on the transport strategy for the Dublin area. 

Speaking to TDs and Senators, Dublin Bus CEO Ray Coyne said he expects the new system to be in place “at the latter end of 2023″ depending on the results of the tendering process. 

Digital payment options that would allow passengers to pay with contactless bank cards, smartphones and QR codes have been mooted for some time, with Ireland lagging behind some other countries that have introduced such systems. 

The NTA said last year that 2023 or 2024 would be a “likely timeline” for the new system but that this was an estimate. 

Speaking today, Coyne said the tendering process for the “next generation ticket” project had now commenced. 

He added that it would also account for the weekly and daily caps on charges that apply to the Leap Card system:

It depends what the NTA request but you can pay with your bank card, Garmin Pay, Apple Watch, it could be your phone.It dynamically updates, so if you just did one journey and it’s a €1 fare it will charge you a euro, if you did 20 journeys and it’s going to be €2 or whatever it’ll charge you that after the event, it will always give you the cheapest fare.They’ve started the tender process so that’s commenced, 2023-24 you’ll see it rolled out on buses. 

It has previously been suggested that the “next generation ticketing” system would move to cashless payments by 2027 but Coyne also said today that any move to make public transport fully cashless would be a decision to be taken by government.  

“In terms of cash versus cashless, it’s tipping into 90% cashless, which is great. It will be a government, political decision to go cashless and that’s what we’ve see in other jurisdictions,” he said. 

You might get it down to about 2% through heavily discounting cashless and ramping up. That then becomes a political decision, some people don’t have the money to have credit in a Leap Card or they only want to do a journey twice a year or something. 

Coyne said if cashless travel was a goal for government then a decision “would have to be made very quickly”.

He added, however, that while it would save Dublin Bus some money it would “not be significant”.

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    Mute The Divils Avocado
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    May 4th 2022, 6:32 PM

    Hard to believe this is the case in a city renowned for being a tech hub

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    Mute Mickey Finn
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    May 4th 2022, 6:45 PM

    @The Divils Avocado: The tech companies could get the technical side done easily. The union negotiations, dealing with the government tender process, politicians, serial objectors etc would be beyond them. And the unions are probably all for it since it reduces risk to them, but it has to be worked through. Good luck to them persuading all the people who don’t ever want to pay electronically for anything (for whatever reason).

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    Mute ciaranactually
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    May 4th 2022, 6:44 PM

    This has been available in London for 10 years. It’s an absolute joke

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    Mute Pat Barry
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    May 4th 2022, 9:07 PM

    @ciaranactually: Bigger joke is they’ve had an underground for 160 years and we still haven’t.

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    Mute Mickey Finn
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    May 4th 2022, 9:33 PM

    @Pat Barry: London is the 2nd biggest city in Europe with a population of 9 million. Dublin is the 35th biggest with a population of 1 million. Not a fair comparision.

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    Mute Pat Barry
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    May 4th 2022, 10:09 PM

    @Mickey Finn: I’m not comparing them but Dublin is big enough to justify one yet never any talk about it, no vision or ambition whatsoever from our governments, too busy squandering money on silly stuff.

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    Mute Tomo
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    May 4th 2022, 11:25 PM

    @Mickey Finn: Rotterdam, Copenhagen, Amsterdam, Lisbon, some random irrelevant European you’ve never heard of… take your pick- they also have better public transport infrastructure than Dublin.

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    Mute transik
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    May 5th 2022, 8:33 AM

    @Mickey Finn: bud are you for real?

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    Mute Theportobello
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    May 5th 2022, 10:10 AM

    @ciaranactually: over a decade – takes credit cards inc. Amex too. Are they suggesting this will only take debit cards?

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    Mute Paul Mcnevin
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    May 5th 2022, 2:10 PM

    @Tomo: It’s nothing new.

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    Mute Ed
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    May 5th 2022, 3:03 PM

    @Mickey Finn: Glasgow has one with 600,000 people.

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    Mute Pat Barry
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    May 5th 2022, 9:07 PM

    @Ed: and since 1896!

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    Mute Ronan Murphy
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    May 4th 2022, 7:36 PM

    A cashless society is not a good society. There are so many difficulties associated with it.

    Already banks charge for every withdrawal and every cashless transactions means a charge from the bank. Government does not care about this and does nothing to protect the citizen from having to pay to access and use their own money

    Every transaction is noted by either the bank or by gvmt. If you want to pay someone 20€ or even pay a busker some money it is traceable, taxable and in the example of a busker not possible if you dont have the proper cashless system to give or receive.

    A person can not have their own stash of cash at home as all the money will have to be electronically sent to a bank from a employer/pension of whatever and then there will be no cash to withdraw from the bank only electronic payment.

    The citizen will have no control over their economic resources.

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    Mute Peter Jo
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    May 4th 2022, 8:13 PM

    @Ronan Murphy: well said, we will only realise this when it’s gone and we have no more control of our own money, cash is king.

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    Mute Mickey Finn
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    May 4th 2022, 9:37 PM

    @Peter Jo: Cash may be king, but the majority of money is spent electronically.

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    Mute Dawid Grzybowski
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    May 5th 2022, 4:21 AM

    @Ronan Murphy: Your cashless society comments are irrelevant. You can still top up your leap by cash and use it with this system. Paying cash directly to the bus driver is an outdated process that slows everyone down and is inefficient.

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    Mute Anthony Hilton
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    May 4th 2022, 6:33 PM

    Just when free transport will be introduced, good job.

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    Mute Rob Gale
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    May 4th 2022, 7:35 PM

    Taxis need to get set up to pay by card. Them, and drug dealers are the only people still operating in cash only. And sure even some of the drug lads ya can pay with revolut.

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    Mute Inno Items
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    May 4th 2022, 9:55 PM

    @Rob Gale: If you use Free Now or Lynk Taxis on your mobile you don’t need to pay them in cash. You can even include a tip.

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    Mute Dave Byrne
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    May 4th 2022, 7:21 PM

    So we have three CEO that oversee state transportation Dublin Bus /Bus Eireann & Irish Rail, Yet we have the NTA /TFI with their own CEO ?

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    Mute Aishling Huggins
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    May 4th 2022, 8:20 PM

    Limping along – decades behind everyone else … but yay for Dublin

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    Mute Eoin Roche
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    May 4th 2022, 6:47 PM

    You’d be mad to use it though, when Leap card fares are discounted.

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    Mute Fi Wyse
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    May 4th 2022, 7:05 PM

    @Eoin Roche: I would imagine a cashless payment would fall under the remit of a leap card in terms of fares but who knows.

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    Mute Eoin Roche
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    May 4th 2022, 7:08 PM

    @Fi Wyse: Given the painful progress on integrated ticketing and fare restructuring over the years, I’d hesitate to make that assumption for the moment.

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    Mute Dawid Grzybowski
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    May 5th 2022, 4:17 AM

    @Eoin Roche: It literally states it in the article. The cintactless system will operate under leap fares and caps

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    Mute Dawid Grzybowski
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    May 5th 2022, 4:18 AM

    @Fi Wyse: Yes, it’s even stated in the article

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    Mute SkylineSi
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    May 4th 2022, 6:47 PM

    Well overdue!

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    Mute Keth Warsaw
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    May 4th 2022, 8:40 PM

    Contactless & Smartphone payments…. You’re waiting for one then two come along at the same time, lol.

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    Mute Liam Ó hAodha
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    May 4th 2022, 9:20 PM

    There’s stalls in my local farmers market with sellers of all ages up to their 80’s and no wired internet that have devices that can take card payments for any amount
    This is bloody backwards

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    Mute JustBEERbarry
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    May 4th 2022, 7:09 PM

    Absolute codswallop

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    Mute Ciaran McDonagh
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    May 4th 2022, 8:00 PM

    Now I can pay contactless for a service that’s always late, rammed and goes nowhere yay

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    Mute transik
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    May 5th 2022, 8:30 AM

    Great news,only 10 years late to the party

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    Mute Frank Naughton
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    May 4th 2022, 8:52 PM

    We have them in mallorca now. We’re so much behind the times.

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    Mute Claude Saulnier
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    May 4th 2022, 9:01 PM

    Good timing, GAFAM need more personal data.

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    Mute Jonathan
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    May 4th 2022, 7:52 PM

    Slowly does it

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    Mute Noel Donohue
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    May 4th 2022, 7:58 PM

    Will that interfere with my free travel pass

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    Mute Mickey Finn
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    May 4th 2022, 9:41 PM

    @Noel Donohue: No reason it would

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    Mute Declan McArdle
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    May 5th 2022, 7:42 AM

    @Noel Donohue: Your Green Regina card? That works already…

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