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Sasko Lazarov/Photocall Ireland

High-speed broadband could be Eircom's saviour

The company has slowed the long-term slide in its revenues.

EIRCOM HAS STEMMED the near-terminal decline in its revenue with growth in the company’s mobile and broadband businesses partially making up for the mass exodus of fixed-line phone customers.

The former state telecoms provider said its revenue for the most-recent quarter was down slightly on the same time last year but the rate of decline “continues to improve”.

The company took in €311 million for the three months while it also continued to trim operating costs - included taking a 17% slice out of its pay bill.

Eircom said it added 18,000 broadband customers in total over the period with 40,000 extra clients joining its high-speed fibre network.

Eircom3 Eircom Eircom

That network had now passed over 1.2 million premises, or over 50% of the country’s total, meaning about 20% of those with access to its fibre offering had signed up for the service.

Revenue from the company’s mobile business was also up 5% to €87 million, 28% of its total income, after it added 9,000 postpaid customers for the quarter.

Eircom2 Eircom Eircom

The bad news

Despite the pick-up in some parts of its trade, Eircom’s total revenue continues to drop as thousands of fixed-line customers ditched the provider each month.

It lost 21,000 clients on retail lines over the past three months and 66,000 compared to the same time in 2014.

Eircom1 Eircom Eircom

The company has also cut about 30% from its staff numbers with full-time equivalent headcount falling from 4,929 to 3,430 for the latest quarter.

Its earnings before deductions were up 8% to €120 million over the past three months, but figures for the same period in 2014 suffered from one-off storm-related costs.

Eircom CEO Richard Moat said the results were “highly encouraging” with the company’s revenues stabilising and its fibre broadband rollout continuing “at pace”.

The company, which was recently rated one of Ireland five least-favourite businesses, also said it had trimmed its number of open complaints from over 1,000 six months ago to less than 150.

READ: These are Ireland’s most viewed YouTube videos >

READ: The EU’s proposal for a single digital market has an unlikely supporter >

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66 Comments
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    Mute B1Chris
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    Dec 14th 2023, 3:05 PM

    More of us would send cards if An Post brought out a 50c Christmas stamp.

    186
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    Mute Denis Rathsallagh Brady
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    Dec 14th 2023, 4:45 PM

    I bought 6 local stamps today. The cost? 8.40 approx.
    Sure the stamp is almost dearer than the card!!!

    Sure what else would it be, this is Ireland 2023 rip-off country

    90
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    Mute TheGood Feign
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    Dec 14th 2023, 3:11 PM

    And if you’re sending post beyond the EU you should’ve done your own research and not rely on reminders from the Journal because… You’re too late, like this article ;)

    74
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    Mute Pato
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    Dec 14th 2023, 4:18 PM

    Just as well that I posted my letter to Santa last July.

    46
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    Mute Éanna o Sca
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    Dec 15th 2023, 12:38 AM

    @Pato: no one cares about you. Santa isn’t real so focus on CV drafting

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    Mute John Doyle
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    Dec 15th 2023, 1:38 AM

    @Éanna o Sca: Keep your hair combed and your trousers pressed Éanna.

    11
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    Mute S Badger
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    Dec 14th 2023, 5:04 PM

    I don’t personally send much post and I usually hand out any Christmas cards I give. But I post a lot for work. The post office we used closed down and moved to a spar store. Only a few years later that post office closed though the spar is still there. The nearest post office is much further away and the postbox opposite the work place had been locked closed since the end of October. We’re thinking it’ll get removed entirely. Options to post are limited, and that’s in Dublin City centre/south side.

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    Mute Emer Daly
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    Dec 14th 2023, 7:03 PM

    Don’t send anything by post anymore unless I really have to. Got sent a one for all voucher in the post last year. Never received it. Got no help at all from post office it turned me off using them after.

    22
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    Mute John Doyle
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    Dec 15th 2023, 1:40 AM

    @Emer Daly: Then they didnt send it. An post is one of the few working things in this country. Received post for 30 years and don’t remember them ever missing a delivery.

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    Mute S Badger
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    Dec 15th 2023, 1:23 PM

    @Emer Daly: one 4 all vouchers have been sent by work to staff and several went ‘missing’. Very upsetting for those who never got them and trying to trace what happened. Hence why we no longer post anything like that :( family members received birthday cards from abroad that were torn open and resealed by An Post with the gift money nicked. Devastating for a child to even receive the torn and poorly resealed envelope.

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    Mute Brian Smith
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    Dec 14th 2023, 6:56 PM

    I BOUGHT A BOOK IN DUBLIN TO SEND TO GREECE.WELL THE IRISH POST OFFICE COLLECTED THIS ITEM ON 4 TH DECEMBER AND QUESS WHAT THEY SENT THIS ITEM TO SORTING OFFICE IN POST LAOISE AND IT LAY THERE UNTIL 11 TH DECEMBER BEFORE DISPATCH TO GREECE(SEVEN DAYS IN IRISH POSTAL SYSTEM)MY ADVICE IS THAT IF YOU ARE SENDING ITEMS ABROAD USE A COURIER IN FUTURE.

    19
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    Mute Wolfgang Bonow
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    Dec 14th 2023, 7:07 PM

    @Brian Smith: Your Caps Lock key is broken!

    36
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    Mute F Fitzgerald
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    Dec 14th 2023, 8:03 PM

    @Brian Smith: I feel your pain. This is why people send ‘Save the date’ cards or emails out for weddings, long in advance. My friends sent a batch of invitations that were only delivered from the Netherlands a month & a half later.

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    Mute Sean
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    Dec 14th 2023, 4:58 PM

    AI comin over here takin our homeless? Disgraceful

    28
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    Mute Type17
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    Dec 14th 2023, 6:02 PM

    @Sean: Anyone who was fooled by that image needs to have a think about how gullible and/or vulnerable to misinformation they are when using the ‘net.

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    Mute F Fitzgerald
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    Dec 14th 2023, 8:00 PM

    @Sean: That image was hilariously bad. Still laughing at the tiny black horse or whatever it’s supposed to be in the background.

    Corniest Oirish collage ever. Plus the burning candle inside a sealed mason jar on the right.

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    Mute Alan
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    Dec 15th 2023, 12:38 AM

    @F Fitzgerald: probably too busy posting here to pay any attention to detail

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    Mute kangookev
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    Dec 14th 2023, 5:45 PM

    I normally would but since Richard and Mary are blanking me and didn’t have decency to acknowledge their card last Christmas, I am going to give it a miss and cut those gossip queens out of my life

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    Mute Alfred Ryan
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    Dec 14th 2023, 4:09 PM

    No.

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    Mute Colm Molloy
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    Dec 14th 2023, 7:02 PM

    Comments open

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    Mute Alan
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    Dec 15th 2023, 12:39 AM

    @Colm Molloy: minds closed

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