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Eircom pays €275k penalty for failing to repair faults equally

ComReg found that Eircom was repairing more faults to its own retail arm’s customers than that of other operators’ customers.

EIRCOM HAS PAID the communications regulator ComReg a penalty of €275,000 following a breach of its non-discrimination obligations to repair both retail and wholesale faults equally.

The company’s wholesale service serves more than 60 national and international service providers including O2, Vodafone, Verizon, Imagine and Perlico.

ComReg found that, on average, Eircom was repairing a higher percentage of faults to its own retail arm’s customers compared to faults of other operators’ customers.

The regulator said today that in addition to the penalty paid by Eircom, the company has committed to publicaton of detailed information regarding ongoing performance in relation to such repairs on a quarterly basis from July 2013.

“This will provide additional transparency to other authorised operators to enable them to demonstrate to their customers that Eircom provides an equivalent repair service to customers of other authorised operators,” it added.

ComReg said it will now continue to monitor the performance in this area to ensure ongoing compliance.

Read: Eircom not repairing faults equally – ComReg>

Supreme Court: Eircom can continue ‘three strikes’ policy on illegal downloading>

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38 Comments
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    Mute Peter Richardson
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    Mar 14th 2013, 8:08 PM

    Bono could not be the Pope because it would have been a demotion.

    49
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    Mute Dhakina's Sword
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    Mar 15th 2013, 3:16 AM

    Beautiful .

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    Mute Jason Bickerstaffe
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    Mar 14th 2013, 8:43 PM

    Fair play Bono……..and here come the RED THUMBS…..

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    Mute Stephen murphy
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    Mar 14th 2013, 8:59 PM

    I would love to sit on that sand sculpture, have a dump right in its mouth and show the Church what I think of their Cult!

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    Mute Peter Richardson
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    Mar 14th 2013, 9:33 PM

    @ Stephen, amen to that!

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    Mute Ronan Stokes
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    Mar 14th 2013, 10:37 PM

    Was that you on Dollymount Stephen!?!? Feckin runners are ruined!!

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    Mute Vincent Bickerstaffe
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    Mar 14th 2013, 8:53 PM

    If you actually watch the Video its hard to red Thumb.. he has done great work fair play…. :)

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    Mute Dave Moran
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    Mar 14th 2013, 10:00 PM

    Haters be hatin’

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    Mute Frank Comments
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    Mar 14th 2013, 8:47 PM

    Great talk. FairPlay Bono.

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    Mute Nikolas Koehler
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    Mar 14th 2013, 8:02 PM

    Puri? Seems odd, as it’s a very important Hindu religious centre. Have they gone Catholic?

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    Mute Liam
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    Mar 14th 2013, 8:27 PM

    Have they gone Catholic? Not necessarily, it was only one person who made the sculpture and as far as i’m aware Hindus are not that opposed to Catholics in the sense that they would prevent a person from doing something like this. Still though it is impressive.

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    Mute Nikolas Koehler
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    Mar 14th 2013, 8:54 PM

    It is impressive. I’m only saying because I was there a long long time ago ( lovely place, with a massive yearly religious festival ), and it’s the other side of India that has a large catholic presence, mainly around Goa. You’re right about Hinduism not having a problem with most other religions, Hinduism just sort if absorbs them into itself. Beats slashing each other to death. The Muslim/Hindu tensions are not based in religion, but were stirred up by the departing British authorities IMHO. A terrible shame.

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    Mute On Raglan Road
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    Mar 14th 2013, 8:06 PM

    Great times in Basin Lane school, Jamebo.

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    Mute Declan Byrne
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    Mar 15th 2013, 8:52 AM

    Hmmmm the multi millionaire TALKS about poverty wow!!!!

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