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RollingNews.ie

Emirates says Dublin Airport's infrastructural woes are hampering its business

The Gulf airline said the issue has had a ‘steady negative impact’ on its services.

GULF AIRLINE EMIRATES has said that infrastructural constraints at Dublin Airport have had a “steady negative impact” on its business.

In a submission to the Commission for Aviation Regulation (CAR) earlier this month Enda Corneille, Emirates country manager for Ireland, said that exponential growth of all traffic at Dublin has had a “steady negative impact on our ability to deliver a quality service to our customers on a daily basis”. 

As record passenger numbers have traveled through Dublin, Emirates and other airlines have complained that the growth is putting a strain on the airports infrastructure. 

“All customer touch points are under severe strain due to the lack of available check-in desks, boarding gates which are unsuitable for our aircraft type, passenger profile and volumes (up to 428 passengers per flight),” Corneille said. 

Emirates is also supportive of cutting passenger charges at the airport, but not at cost of improving services. 

The Commission for Aviation Regulation (CAR) is currently reviewing what level of charges DAA can impose on airlines that fly to and from the airport. The regulator has suggested cutting these levies by up to 20% to €7.50 per passenger.

DAA has warned that the reduction – which is supported by Dublin Airport’s biggest users, Ryanair and Aer Lingus – could jeoporadise a €1.8 billion investment in improving facilities so it can handle up to 40 million passengers a year, some 10 million more than the current tally.

In the submission to the CAR, Corneille described the proposed reduction in charges as a “bold step” and said the airline supports the revised levies.

However, he added that the UAE-headquartered carrier “would also stress that a potential reduction should not be at the cost of infrastructure development and reduction of service quality”.

enda corneille Enda Corneille Emirates Emirates

Corneille said that when US pre-clearance is in operation, there is only one stand at Terminal 2 that’s capable of handling the Boeing 777 model Emirates uses to service its twice-a-day flights to Dubai.

The issue is particularly prevalent during the busy summer period and have consistently created “negative experiences for our customers”, he told the regulator, adding that Emirates has recorded delays to its arrival time despite having a good on-time landing performance.

Speaking at a media briefing earlier this week, Corneille said Emirates supports DAA’s proposed multibillion-euro capital investment programme, particularly the ‘pier five’ project at Terminal 2 that would provide extra aircraft parking facilities.

“We want to have sufficient infrastructure in place to allow us to operate as we want to operate and not have delays,” he said.

“We are very much on the growth track. Anything that facilitates that, we’re in support of. Anything that inhibits it, we want to overcome.”

When asked by Fora whether Emirates has diverted investment as a result of Dublin Airport’s constraints, Corneille said, “I wouldn’t say investment has been diverted, but certainly our growth ambitions have to be in line with what’s possible.”

The CAR will make a final decision on air passenger charges in October.

Last year, Emirates carried 429,000 passengers between Dublin and Dubai. It reported a load factor – the average percentage of seats filled on a flight – of 85%.

Many Dublin passengers travel to onward connections such as Sydney, Perth, Singapore and Vietnam. The airline also carries a significant amount of cargo to and from Ireland, sending items such as cheese, chocolate, pharmaceuticals and electronics eastwards.

At a time when the aviation industry at large has come under pressure from climate crisis activists, Corneille said Emirates has invested in more fuel-efficient aircraft and has made several changes to its in-flight services, such as introducing paper-based straws and eliminating plastic bags for inflight retail purchases.

Get our Daily Briefing with the morning’s most important headlines for innovative Irish businesses.

Written by Conor McMahon and posted on Fora.ie

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    Mute Tinkers Toenail
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    Apr 29th 2015, 4:25 PM

    I wonder if they were never there and the esb proposed to build 2 massive chimneys would there be massive outcry as this destroying of the Dublin skyline??
    You bet your f**k there would..people will complain about anything here.

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    Mute Zozzy Zozimus
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    Apr 29th 2015, 5:03 PM

    But what if they tore them down, only to subsequently agree to reinstate them in response to the inevitable outcry. What would we all do then? Would we be for or agin’ that?

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    Mute fergusOB
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    Apr 29th 2015, 5:51 PM

    Knock and stick up a few wind turbines see the reaction then

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    Mute Krystian Brzezowski
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    Apr 29th 2015, 6:53 PM

    In this case they Fingal County Council should have left Ballymun towers. They were pretty as well. What a nonsens.

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    Mute McConnell Mary
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    Apr 29th 2015, 4:17 PM

    Great that they’ll still be around for future generations. Still remember the feeling you get when they come into view on the ferry to the north wall after being away for 14 yrs.

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    Mute david dickson
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    Apr 29th 2015, 4:14 PM

    Keep your hands off our twin towers.

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    Mute Kian David Griffin
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    Apr 29th 2015, 4:14 PM

    Ah just get rid of them, such an eyesore

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    Mute Mike
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    Apr 29th 2015, 4:17 PM

    Im not a fan of them but if they must stay a lick of paint may help.

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    Mute Thomas Brunkard
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    Apr 29th 2015, 4:15 PM

    Fantastic news! It always feels like coming home everytime they come into view!

    Next let’s nationalise Lambay Island and stick a big “Failte Go Dubhlinn” set in lights in case they change their minds! :P

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    Mute Wayne O'Fathaigh
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    Apr 29th 2015, 4:36 PM

    I could see them in the distance from where I grew up, the welcome me home and mark my exit from the city every year and are a surprising comfort for many returning Irish

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    Mute Neal Ireland Hello
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    Apr 29th 2015, 4:25 PM

    Are we really that desperate for landmarks that we want to keep a couple of chimneys?

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    Mute Alan Kennedy
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    Apr 29th 2015, 5:22 PM

    Why not? What’s the criteria of a landmark other than a building or feature of note? These certainly are that.

    Whether you consider they beautiful or not is open to one’s one taste but, these are examples of industrial architecture, of which we have little in Ireland with such an impact.

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    Mute Niall H
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    Apr 29th 2015, 4:40 PM

    Only in Ireland would a pair of dirty looking industrial chimneys be kept. Honestly what is wrong with people, any tourists coming here only see an eyesore in the Dublin skyline.
    This saga reminds me of when they made hill 16 a national monument which prevented Croke park being fully finished.
    Bottom line I suppose, Irish people couldn’t agree on the colour of shiiite no matter how much progress is at stake.

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    Mute Wayne O'Fathaigh
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    Apr 29th 2015, 5:09 PM

    Niall or thee battersbey power plant in London? Or say the van nelle factory in Rotterdam. The carrie furnace Pensilvania?

    Hill 16 has no relevance to Croke parks current profile, only one plan to fully enclose the stadium was suggested but due to the logistical and financial impact of closing the rail line for the duration I the works it was deemed impossible. So blame the Dublin to Maynooth commuters

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    Mute Mike
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    Apr 29th 2015, 6:24 PM

    Battersea is a grand art deco structure. No comparison. A friend of mine visiting Dublin thought it was a nuclear power station.

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    Mute Niall H
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    Apr 29th 2015, 8:12 PM

    Woeful comparisons there Wayne, try compare like with like.

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    Mute Wayne O'Fathaigh
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    Apr 29th 2015, 9:07 PM

    Niall you mean like the Carrie furnace that I listed??

    Nice you are ignoring that and your woefully inaccurate and ignorant assessment of Croke Parks development in one go.

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    Mute Jax Maxwel
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    Apr 29th 2015, 4:28 PM

    I’m nor from ‘the Big Smoke’ so I really don’t get the whole love in with two big dirty chimneys, what am I missing?

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    Mute Kian David Griffin
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    Apr 29th 2015, 4:39 PM

    I much prefer the sight of our greenery and cliffs when flying back into the country. Then again, our Urban cousins won’t have been exposed to as much beauty as us simple country folk so…lower expectations of what looks good I guess?

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    Mute Thomas Brunkard
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    Apr 29th 2015, 7:54 PM

    If you get a chance try take a boat trip on Dublin Bay Kian. It’d surprise you. Really scenic.

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    Mute Alan Kennedy
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    Apr 29th 2015, 4:16 PM

    Great news.

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    Mute Michael Fehily
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    Apr 29th 2015, 5:29 PM

    Despite all the negativity. This is good news. The next step is to convince the FG pinkos on DCC to put the chimneys out to tender for redevelopment. An observation/viewing gallery at 179 mtrs high would give Dublin a great tourist attraction. Most medium sized European cities have a viewing tower somewhere. At a 179mtrs high this would be a huge attraction..

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    Mute Eel Knack Mole
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    Apr 29th 2015, 6:04 PM

    Nice Idea, but probably impossible – but how do you get up the chimney without completely rebuilding it ?

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    Mute Barry Flanagan
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    Apr 29th 2015, 8:32 PM

    @ Michael Fehily

    Aren’t FG in a minority on DCC?

    It’s controlled by SF/AAA/Ind at the moment.

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    Mute OneTrueVoice
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    Apr 29th 2015, 9:09 PM

    A zipline to the GPO from the Big Chimneys could be a major tourist attraction.

    ‘Falling to the Rising’ we could call it.

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    Mute OneTrueVoice
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    Apr 29th 2015, 9:27 PM

    I assume the SF/AAA controlled DCC will vote against squandering 300,000 euros on refurbishing the chimneys and instead will send the money to one of the many worthy causes they champion.

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    Mute David adams
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    Apr 29th 2015, 4:31 PM

    They belong to dublin. Pull them down at your own risk.

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    Mute John Brendan Mullen
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    Apr 29th 2015, 4:30 PM

    Total waste of already scarce state resources. They should be sold to private investors/developers. I’m sure a rotating bay view restaurant on top is possible along with some kind of bungy jumping/rock face climbing , extreme rope climbing facility, adventure park type idea is very realisable.

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    Mute Wayne O'Fathaigh
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    Apr 29th 2015, 4:35 PM

    John, ESB pays a substantial dividend to the state and is a very profitable enterprise the maintenance and upkeep of a significant Dublin land mark will be a small price for them to pay

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    Mute Peter Gavin
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    Apr 29th 2015, 6:00 PM

    If they’re going to stay then repaint them in the Dublin colours!

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    Mute Jimmy Murphy
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    Apr 29th 2015, 6:12 PM

    Remember a GAA advert from years ago where a couple of geezers painted them blue and navy?

    It was a funny ad

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    Mute Eel Knack Mole
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    Apr 29th 2015, 6:25 PM

    Yeah, giant blue chimneys against a blue sky. What can possibly go wrong with that!

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    Mute r keane
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    Apr 29th 2015, 5:17 PM

    Brilliant, previously mentioned they should be a tourist attraction with sky lounge on top!

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    Mute Mike Clinton
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    Apr 29th 2015, 7:17 PM

    Just imagine the game of Angry Birds you could have with them !!!!

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    Mute Northern Craic
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    Apr 29th 2015, 7:23 PM

    No offence to all the Dubliners who have an emotional attachment to the two chimneys but as a visitor to Dublin I reckon they are the ghastly.

    Every time I see them I’m reminded of an ex-soviet Nuclear reactor from the 70s, old and decaying.

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    Mute Dog Standard
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    Apr 29th 2015, 8:38 PM

    Snooze.

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    Mute Bronwyn Walsh
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    Apr 29th 2015, 7:09 PM

    A viewing tower would be possible.The lift shaft being in the centre of the flu.Would be a unique tourist attraction for Dublin.oh and what about linking the two chimneys together at the top to firm a viewing gallery/restaurant ?Just a thought

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    Mute John Brendan Mullen
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    Apr 29th 2015, 8:45 PM

    I got a red thumb hammering for a similar suggestion. trouble is, people in Ireland expect government or authority to do everything for them, including pouring public founds into nostalgic projects that will only cost more and more in the future. Offload the things to the private sector and like you say, develop it into something worthwhile and profitable.

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    Mute executioner
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    Apr 29th 2015, 9:17 PM

    U obviously haven’t been down to poolbeg the smell of sewage is unbearable, the only tourists going down there would be kamikaze ones,long live the chimneys.

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    Mute Cupid Stunt
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    Apr 29th 2015, 5:41 PM

    At least have them earn their keep somehow, a viewing deck or something. Otherwise I can’t wait to see the increase in my bill to pay for the maintenance.

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    Mute Ivon Itchie Saq
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    Apr 29th 2015, 7:37 PM

    Eye sores

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    Mute Alan McLoughlin
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    Apr 29th 2015, 9:25 PM

    Only in Dublin would incinerator chimneys be considered protected structures which compliment the skyline… Overlooking all the methadone clinics as the sun rises on a spring morning!

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    Mute Paul Darby
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    Apr 29th 2015, 8:42 PM

    Dublin should have a nice modern day skyline instead of these eyesores.The are chimney stacks,every city had them back in the day.

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    Mute Colm Flaherty
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    Apr 29th 2015, 8:39 PM

    Proper order.

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    Mute Sean Keating
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    Apr 29th 2015, 5:59 PM

    “Skyline”

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    Mute Mike Howard
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    Apr 29th 2015, 10:17 PM

    It is totally absurd that a Dublin City councillor is forging ahead to try and get a motion passed to have these chimneys listed –
    These are now obsolete , requiring huge money spent in restoration costs – their use ended in 2010 and now they should simply come down .
    If Dublin City Council elect to have these listed it will be a total travesty – their head is simply up their Ass even to consider this ridiculous proposal.
    Can they not do something meaningful for a change like proper Council work and run the city in a professional manner -

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    Mute Random_paddy
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    Apr 29th 2015, 8:03 PM

    Good drone video of the chimneys here:
    http://m.youtube.com/watch?v=YRUZF4AGNV0

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    Mute OneTrueVoice
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    Apr 29th 2015, 9:05 PM

    Can The Big Chimneys not be used to emit the fumes from the mega incinerator or will be have to build The Bigger Chimneys?

    Tourists must be amazed at the Irish knack for cleverly naming landmarks and eyesores we market to them for their key sites tour.

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    Mute tuigim
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    Feb 3rd 2016, 10:03 PM

    Tá siad uafásach gránna!

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