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Government unveils 'master plan' to move public services online

The eGovernment plan hopes to allow adults renew passports, apply for driving licences, and file company documents online by 2013.

THE GOVERNMENT has published its ‘master plan’ to offer public services online, as part of its overall plans to streamline the public sector.

The eGovernment 2012-2015 document, published this afternoon by public expenditure and reform minister Brendan Howlin, outlines 45 goals in eight main areas in which services will be moved online over the next four years.

The plan is based on five ‘key principles’, including the theory that public services should always be delivered through the most appropriate channels, that electronic governance should reduce bureaucracy, and that public services should try to make online services the most attractive option.

The plan also identifies 11 areas in which progress should be made by the end of 2013, including the ability to renew an adult passport, lodge planning applications and objections, apply for driving licences, and form new companies.

Other plans include the ability to allow the public apply for welfare benefits, while companies will be able to file their corporation tax returns. It is also planned to roll out the fixyourstreet.ie service, which currently only covers South Dublin, to the rest of the country.

Part of the broader plan will see public bodies adopt social media usage policies, develop smartphone apps where appropriate, and examine the possibility of establishing an online, interactive Citizens Information Centre.

Overall the plan intends to help Ireland meet EU targets of having 50 per cent of public services, and 80 per cent of business services, delivered online by 2015.

Howlin said the plan “places citizens and businesses at the centre of eGovernment” and challenged public bodies to develop new services with public convenience in mind.

He added that a public service Chief Information Officer Council had been established in order to oversee the implementation of the eGovernment programme.

A data-sharing ‘clearing house’ has been established within his Department of Public Expenditure and Reform in order to advance data-sharing across public bodies.

In full: The eGovernment plan for 2012 to 2015 (PDF) >

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    Mute Waffler
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    Dec 1st 2011, 8:37 AM

    the biggest obstacle is religion

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    Mute Síomha Connolly
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    Dec 1st 2011, 9:17 AM

    The biggest problem is lack of education. I have lived in the AIDS capital of the world and religion was not the barrier there

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    Mute Waffler
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    Dec 1st 2011, 11:24 AM

    religion is a barrier to education

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    Mute Síomha Connolly
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    Dec 1st 2011, 2:10 PM

    Religion has nothing to do with this.

    It’s lack of education and knowledge. Full stop.

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    Mute Phillip Urrea
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    Dec 1st 2011, 4:45 PM

    I agree education is key, education in safe sex and removal of tribal cultures surrounding ‘cures’ for HIV, and especially key is the education of women – as they tend to be more likely to pass onto children, where culture and tradition have not yet become indoctrinated.

    However, Africa has a boom in Catholicism: http://www.africamasterweb.com/AdSense/AfricaAndCatholicism.html

    And the official Vatican stance and that of catholic relief and aid workers is that condoms are not to be condoned or distributed: http://www.pbs.org/newshour/bb/health/jan-june11/vatican_05-30.html

    This is despite condoms and testing being key to the decrease in HIV infections in the Western World.

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    Mute Síomha Connolly
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    Dec 1st 2011, 5:12 PM

    Have you checked the numbers between countries with many Catholics and those with the highest AIDS rates? They might not match as closely as you believe.

    Most of Southern Africa, which is where you will find those countries with the highest rates of AIDS are actually predominantly protestant:
    http://en.wikipedia.org/wiki/HIV/AIDS_in_Africa#Southern_Africa
    http://en.wikipedia.org/wiki/Catholic_Church_by_country#Africa

    Just to point out that I am actually an agnostic and so not a Church supporter but there’s no point blaming them for something that is not entirely their fault

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    Mute Phillip Urrea
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    Dec 1st 2011, 5:28 PM

    Without getting into lies, damn lies, and statistics I would wonder how much of those protestants in Southern Africa are from an ex-pat background and therefore less likely to be an victim of HIV?

    Like I say, I’m not discounting what you’re saying – I’d just like to see relief organisations (of which many are Catholic) move towards teaching and promoting safer sex, rather than unrealistic abstinence.

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    Mute Síomha Connolly
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    Dec 1st 2011, 5:35 PM

    Most of the Africans in Southern Africa are protestant.
    Most African catholics were converted by Catholic Missions who generally stayed around mid-Africa whereas the protestants (English, Dutch, etc.) settled and converted in Southern Africa.

    I’ve grown up there. I know the statistics

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    Mute Síomha Connolly
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    Dec 1st 2011, 5:39 PM

    I would like to say that I too, would like to see a realistic approach to teaching safe sex and use of condoms as opposed to using the ridiculous notions that Africans will follow the idea of abstinence

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    Mute John Murphy
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    Dec 1st 2011, 6:39 PM

    Siomha,

    I remember Bishop Desmond Tutu addressing a WHO conference and declaring that the attitude of Catholic missionary and aid groups to condom use had exasperated the spread of the disease in Africa.

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    Mute Si Mon
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    Dec 1st 2011, 9:59 PM

    Religion is only a small part of it – need to look at the bigger picture!

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    Mute Damien Kelly
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    Dec 1st 2011, 3:02 PM

    I’ve been living with HIV for seven years. If it wasn’t for the antiretroviral drugs I’d be dead. Huge advances in the treatment and decreases in the stigma attached to the virus have been achieved, but there’s still a long way to go. The virus is seen as a manageable disease and therefore not the threat is once was. This is folly. I wish the only impact on my life was the taking of a tablet each evening. Little is known about the long-term effects of these drugs; nor about the very real risk of dementia, cancers, pneumonia, skin conditions and the host of opportunistic infections being infected leaves you prone to. Education is everything.

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    Mute Kieron Mc Keogh
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    Dec 1st 2011, 11:53 AM

    Why does Concern’s Senior HIV Adviser never mention the use of CONDOMS to fight Aids in developing countries? NOT MENTIONED ONCE.

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    Mute Síomha Connolly
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    Dec 1st 2011, 2:23 PM

    I find that surprising as well. Condoms are the main way to prevent the spread of AIDS and nearly all anti-AIDS campaigns use those as their main platforms.

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    Mute Si Mon
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    Dec 1st 2011, 10:00 PM

    Maybe it is more than just the use of condoms that is important?

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    Mute Síomha Connolly
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    Dec 2nd 2011, 12:41 PM

    Si it is more but they are the best way to prevent AIDS spreading. Every campaign should highlight that

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    Mute Matthew Mark
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    Dec 1st 2011, 8:40 AM

    Could have sworn I heard the news on the radio say infection in young people here had risen sharply

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    Mute Paul Beggan
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    Dec 1st 2011, 8:54 AM

    The article doesn’t break down the infection rates by demographics so you could be right. The overall trend seems to be going the right way.

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    Mute KarlMarcks
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    Dec 1st 2011, 9:01 AM

    You did hear that. Young men 24 to 39 at highest risk, I think. Ignorance is on the rise because the heyday of AIDS campaigning was 20 years ago when they were little kids.

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    Mute Shanti Om
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    Dec 1st 2011, 5:13 PM

    Hmmm.. There were people in Swaziland eating faecal matter not so long ago because they couldn’t take their AIDS meds on an empty stomach (talk about skewed priorities – drugs are more important than FOOD now?)

    This article also points out that in the place where new infections are rampant nutrition and sanitation leave a lot to be desired..

    Wonder how many people in the 3rd world get “diagnosed” with AIDS when malnutrition and poor sanitation is the true reason their immune systems don’t work? Bearing in mind that the “tests” (ELISA and western blot) specifically state that they are unsuitable for determining the presence of HIV, a virus that has not been isolated. Rather these tests measure viral load and antibody response (and can test positive if you have the flu, are pregnant, or have just had a vaccine – hence the two tests taken several weeks apart).. There are people starving, they are obviously not adequately nourished, and instead of making sure that they can eat – drugs take priority (and companies like concern just keep pushing that appalling quality soy based muck and drugs approach rather than building self sustainability and organic farming)

    I do not wish to detract from the seriousness of the problem, but something here reeks of fish..

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