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Leah Farrell

Illness Benefit payments back to normal levels, says minister

People began to complain of delays in payments back in August.

MINISTER FOR SOCIAL PROTECTION Regina Doherty has said that Illness Benefit Payments are back to normal levels after weeks of disruption.

The minister reiterated the apology she made to customers last week, stating that issues can be blamed on her department’s new IT system, which she said have now been rectified. 

As previously reported, people began to complain of delays in payments back in August but the department initially blamed the issue on GPs. 

TheJournal.ie spoke to a number of people impacted by the payments problem, with some stating they were forced to dip into their Christmas funds due to the delays. Others stated that the delay in their payments meant they had no money for food

Speaking in the Dáil today, Doherty said the payment level before the disruptions was about 50,000 payments per week. 

Figures from last week show that 54,000 payments were made.

She said these numbers show that the new system is back up and running. 

The minister wanted to assure people that they will receive the back payments missed “as soon as possible”. 

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    Mute Daniel Hunt
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    Sep 1st 2011, 10:01 AM

    Didn’t they only say just last week that we were doing fantastically well?

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    Mute Ann Illing
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    Sep 1st 2011, 10:13 AM

    Cut the ESRI altogether….that should save a good few bob !!!!!!!!

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    Mute Neil
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    Sep 1st 2011, 11:21 AM

    Yeah, if we get rid of all the people saying we need to close the gap between governent spending and revenue then maybe it’ll all just go away.

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    Mute Tony Stamper
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    Sep 1st 2011, 1:45 PM

    The ESRI do not exactly have a credible record as economic advisors.

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    Mute Collie Woods
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    Sep 1st 2011, 5:50 PM

    Yes if we cut the ERSI from the public purse maybe they might start getting it right in the world of sink or swim.

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    Mute Kathleen O Toole Tighe
    Favourite Kathleen O Toole Tighe
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    Sep 1st 2011, 10:11 AM

    Yes daniel they did but that was last week :-)

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    Mute HEADWRECKER
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    Sep 1st 2011, 10:20 AM

    its only an extra 400 million say it fast doesn’t sound much …

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    Mute Louise Ni Riain
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    Sep 1st 2011, 10:41 AM

    Down with that sorta thing

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    Mute damien chaney
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    Sep 1st 2011, 12:36 PM

    Careful now

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    Mute Joseph O Reilly
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    Sep 1st 2011, 1:39 PM

    How can u cut more and more and expect growth ,, it just doesnt make sense

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    Mute Tony Stamper
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    Sep 1st 2011, 1:49 PM

    What do you want us to do, follow the examples of Germany and Holland, who are still performing reasonably well and have low debt.

    FG/FF will never do that, and their excellent track record of only bankrupting the state 4 times in 90 years is proof of that.

    Absolutely nothing is being done at the moment for the domestic economy, indeed August has been the worst month to date for company insolvencies. The SME’s, the domestic economy are dying, but then again they are only with the rest of the little people and are well below the concern of FG/FF. Always have been, always will be.

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    Mute Adam Magari
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    Sep 1st 2011, 1:02 PM

    What kind of salaries are ESRI academics on? Wasn’t it one of the cheerleaders of a ‘soft landing’? More calls for a tow from the Titanic.

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