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IRISH WATER IS planning to send tens of thousands of emails and texts to customers to ensure that they are able to refund charges.
The water utility plans to send out over 100,000 emails and 30,000 texts to customers to ensure that the process is as efficient as possible.
Irish Water said it was on track to refund 90% of charges paid by Christmas, but that it was reliant on customers providing the correct details to ensure the cheques were sent to the right address.
The emails will be sent to customers who have already registered for Irish Water’s Online Account Management.
It said that it has identified almost 19,000 customers who have registered for the online management who need to provide additional details in order to receive their cheque.
As well as this there are customers who have moved but may not have updated their details.
Eamon Gallen – head of customer operations at Irish Water – said that it has received over 50,000 calls from members of the public updating their details or seeking advice regarding the refunds process.
“We are now going to email those who registered for Online Account Management, a service where customers can see how much they paid in water charges and check that their account and contact details are correct,” he said.
He said that anyone who had not updated their details should do so as a matter of urgency to ensure that they received their refund.
Iris Water also advised customers to be vigilant as there were a number of attempts through phishing emails to get customers to fraudulently give their bank account details.
Customers are advised to call 1850 448 448 to update their details where necessary rather than clicking on links or replying to texts from unfamiliar sources.
It is expected that refunds totalling €173 million will be paid to 990,000 irish Water customers following legislation being passed through the Dáil.
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Nice to see an Irish company going so international.
Associated British Foods (ABF), a British company, own most of Primark. Their international headquarters are in Dublin though.
You could say the same about many Irish brands. Aer Lingus and Guinness for example, hardly Irish anymore but still synonymous with Ireland.
Founded in Dublin 1965 by Galen Weston. Married Dublin model Hilary Frayne (a recent Governor of Ontario). Irish story through and through.
ABF are owned by a family trust, namely the Weston’s whose matriarch is a Dublin lady and the Ryan’s from West Cork, food, hotels, shops….Dublin is the main holding company location. Shares are for obvious reasons traded on the LSE.
A ribbon to cut and no sign of Enda… He’s slipping lads…he’s f$%king slipping.
Hi love your top! 4 Euro Penneys!!!!
They’ve got a whole lot of things for Christmas. And, I believe, a lot for the family.
Might just pop in for a few bits.
straight outa Cedarwood!
Someone better tell them not to put anything in the dryer ! or bye bye tshirt
wish they had a decent shopping website…. hate going in the stores…. clothes always scattered everywhere, usually the floor!
Nothing like cheap, throwaway clothes. Don’t people who wear the same clothes more than thrice look so dirty and poor? Just like the sweatshop workers who slave so I can have the #LatestFashions
Well I’m delighted Primark has made its way to the U.S. I bought plenty of things from penny’s that has lasted years and I’ve also bought expensive stuff that has gone to sh!te after a couple of wears.
you must be rich
Well said BevinArmageddon ! lurach, what a prat
Jasus Bevin thats gas, I had exact the same experience. Bought a pair of those MC Hammer trousers and before I knew it they were in shyte. But funny enough a pair of slip on’s with tassels I bought in 1987 are like new. I only wear them to funerals mind.
I bought a pair of jeans form Penneys for 6€ that lasted me almost three years of constant wear. They still looked new. I also had a very expensive brand pair that barely lasted 6 months. I still regret not going back and buying three more pairs. Still would’ve been cheaper and I’d still be wearing them now!
Did they steal Clery’s clock?
Open a Carroll’s gifts there next
COME TO SYDNEY!!!!!
More power to them but lets hope they don’t start putting shamrocks on their windows
Penny’s looks really cool inside. Much prefer the Zara store on Newbury street though.
Why didn’t the ethical clothing company ever catch on?
Come on the Ryan’s of West Cork
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