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RollingNews.ie

KBC writes to customers giving them six months to close their accounts

The bank has 130,000 current accounts that are active or have a balance.

KBC IS TO begin issuing letters to customers from today notifying them that they have six months to close their accounts ahead of its exit from the Irish market.

Letters to customers will issue on a rolling basis over the course of the remainder of this year and into early 2023.

KBC said it will provide reminders to customers during this period through a combination of letters, emails and SMS messages.

“It is the bank’s intention that the closure of all accounts is managed in a careful and efficient manner keeping customers informed throughout,” KBC said.

The bank has 130,000 current accounts that are active or have a balance. More than 50,000 of these customers will need to open a new account, the bank has estimated.

KBC has agreed to sell most of its non-performing mortgage portfolio and Pepper Finance Corporation (Ireland) DAC is now the legal title holder of the majority of these loans.

It has also entered into an agreement with Bank of Ireland to sell its performing loan assets, deposits and a small number of non-performing mortgages.

Current accounts are not part of the transaction with Bank of Ireland and KBC has said it will exit the Irish market irrespective of the outcome of the regulatory approvals process for the Bank of Ireland transaction.

KBC will not charge maintenance fees on current accounts from the point at which it commences issuing notice to customers of their account closure and this means they will not incur any extra fees and charges for having two accounts open at once.

The bank has said it will work with customers who cannot afford to pay their overdraft within the deadline to come up with an individual solution. There are approximately 7,000 customers with overdraft limits attached to their current accounts.

KBC said it has put in place additional supports for more vulnerable customers and those who may need some extra assistance.

This comprises of additional outreach and communication, access to a dedicated phone line and dedicated vulnerable customer care team who are specifically trained to support customers who may be vulnerable. Vulnerable customers can call 1800 804 472.

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    Mute Aaron O'Leary
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    Dec 25th 2015, 3:13 PM

    Merry Christmas to all the staff at the Journal and all the let’s just say opiniated commenters haha. Wouldnt be the same without the daily arguments. Have a good one guys. Be merry!

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    Mute Patrick Hurley
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    Dec 25th 2015, 4:07 PM

    Who are you to tell me to be merry?

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    Mute Ryan Hardy
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    Dec 25th 2015, 4:43 PM

    Tosser

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    Mute Dan Harrington
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    Dec 25th 2015, 3:16 PM

    Normally I take these things with a pinch of salt, but I would gladly watch Muppets Christmas Carol on repeat in July.

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    Mute Paul Wallace
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    Dec 25th 2015, 3:20 PM

    Merry Christmas to all the readers and to the trolls and shinnerbods who keep the rest of us normal people on our toes in the comments section ! We know who you are !

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    Mute Supernova
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    Dec 25th 2015, 3:34 PM

    Merry Christmas to all the teenyboppers with multiple fake accounts who have nothing better to be doing than constantly talking about sinn féin and saying the same stuff over and over. Yous know who ye are. Merry Christmas all!

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    Mute Ger Comings
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    Dec 25th 2015, 3:39 PM

    SFIRA?

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    Mute Rosie Gluten
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    Dec 25th 2015, 3:45 PM

    Ger-m8!

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    Mute Gareth
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    Dec 25th 2015, 4:58 PM

    Merry Christmas to all the west brits who write on the journal

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    Mute Joe Bloggs
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    Dec 25th 2015, 4:07 PM

    DieHard..yippeee kayaaa..mother superior….etc

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    Mute Get Lost Eircodes
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    Dec 25th 2015, 3:06 PM

    Roses are muck, time for Cadburys to cull them!!!

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    Mute Rasputin
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    Dec 25th 2015, 3:19 PM

    They were probably always muck but we never knew better however it’s traditional to eat a few…. boxes..

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    Mute D H
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    Dec 25th 2015, 5:47 PM

    Its cadburys thats muck…changing the recipe to a successful product to save money sucks

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    Mute Supernova
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    Dec 25th 2015, 3:08 PM

    Whoever eats the bounty style sweets should be shot!

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    Mute Ryan Hardy
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    Dec 25th 2015, 4:42 PM

    Hung!

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    Mute Patrick Hurley
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    Dec 25th 2015, 3:07 PM

    Miracle on 34th street. Sound.

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    Mute Matt Donovan
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    Dec 25th 2015, 4:28 PM

    Am gutted that Raiders of the lost ark isn’t on. It’s not Christmas without it.

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    Mute John Ward
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    Dec 25th 2015, 3:17 PM

    Merry Mythmas!

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    Mute SCO Electrical
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    Dec 25th 2015, 4:15 PM

    Happily watch National Lampoons!! Actually think I will. Bad Santa last night!

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    Mute Meehawwl O'Buachailla
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    Dec 25th 2015, 4:57 PM

    Elf! Result!

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    Mute Gareth Stewart
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    Dec 25th 2015, 3:46 PM

    ”Song of the Sea, because it’s lovely and the rest of the family haven”t seen it.. Merry Christmas everyone. Drive safe.

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    Mute Suzie Sunshine
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    Dec 25th 2015, 4:27 PM

    Gareth that’s a great little movie to watch , a real family one.

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    Mute stephen
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    Dec 25th 2015, 4:14 PM

    Schindler’s List, ?

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    Mute Suzie Sunshine
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    Dec 25th 2015, 4:25 PM

    Great movie!

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    Mute Carm(Little Vampire)
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    Dec 25th 2015, 3:36 PM

    Muppets Christmas Carol I got. Yep I like the story of Scrooge

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    Mute P. Ennis
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    Dec 25th 2015, 4:25 PM

    With very young kids, snow white does the job

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    Mute Ger Comings
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    Dec 25th 2015, 3:21 PM

    Now 3pm – who could miss HM the Queen. Even the shinners would find it hard to disagree with her views and sentiments.

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    Mute Supernova
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    Dec 25th 2015, 3:35 PM

    I was watching our own queen “panty blisses” summing up of 2015 on tv3. Made for great telly.. Not

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    Mute Patrick Hurley
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    Dec 25th 2015, 3:53 PM

    He’s had his 15 minutes of fame now. Please no more.

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    Mute Suzie Sunshine
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    Dec 25th 2015, 4:27 PM

    Totally agree !

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    Mute Anne O'Hara
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    Dec 25th 2015, 6:28 PM

    2nd poll I’ve done telling me National Lampoons Christmas Vacation is “my” film. I hate it

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    Mute Void bringer
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    Dec 26th 2015, 12:06 AM

    Batteries not included!!

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    Mute Michael Sands
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    Dec 26th 2015, 2:30 AM

    You should watch… Muppets Christmas Carol

    Light the lamp, not the rat!

    Never say it, don’t fancy it either…

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    Mute Michael Sands
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    Dec 26th 2015, 2:31 AM

    Know too many muppets anyway lol.

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