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RYANAIR’S SEEMINGLY ENDLESS stream of good results has turned up another bumper set of figures for the end of the UK financial year – with the airline reporting a 43% jump in full year profits.
The airline reported a profit of €1.24 billion to the end of March, up from €867 million during 2015.
This saw the airline carry more than 106 million passengers in the year, following on from news in January that Ryanair had become the first airline to break the 100 million mark for passengers flown in a calendar year.
The rise and rise of the budget airline has also seen boosts in a number of other key areas, with its revenue increasing from €5.65 billion up to €6.53 billion, and a 48% increase on the amount earned on each of its shares.
The airline’s load factor – the percentage of seats filled per flight – also rose by 5% up to 93%.
So why all this success?
Back in 2014, Ryanair made a commitment to improve its customer service record, and since then its nice-over has been reaping results.
Speaking about its Always Getting Better (AGB) programme, CEO of the company Michael O’Leary said:
Our AGB service programme is attracting millions of new customers to our lowest fare/ lowest cost model.
Ryanair – at one time much maligned for its poor customer service – has made changes in a number of areas.
To try and boost customer services interiors of its aircrafts have been refitted, its website and mobile app have been overhauled and the selection of primary airports on offers has been increased.
This has seen the airline expand into new bases in Belfast, Berlin, Corfu, Gothenburg, Ibiza, Milan (Malpensa) and Santiago.
Plain sailing?
While it would be hard for the company to be pessimistic after such a bumper set of figures, there could be a few storm clouds on the horizon.
In a statement the company has said that it expects there to be a drop in fares over the coming year, with an Easter holiday not falling in the coming financial year and Ryanair’s competitors availing of lower oil prices.
Terrorist attacks and strikes by air-traffic controllers (which have mostly taken place in France) are also things that the airline expect to hit its profits next year.
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22k would help a good few homeless families…
@Big bad bull: they booted him out because he turned 66. They deserve to be hauled over the ropes for stupidity alone
@Big bad bull: did you even read the article?
How much money do you think the CEO of this company makes prior to discriminating against people aged 66?
@Patrick Agnew: well said.
@Big bad bull:
Big bad braindead, that’s all I have to say.
@Big bad bull: silly answer, he had a fixed contract. So they unlawfully retired him, why should he be out of pocket because of negligence on management’s part.
@Cosmological: Youte bleeding hilarious. Chapelles got nothing on you, pal
@Patrick Agnew: he hit retirement age.
@Aido:
Appreciated mate.
@john s: there is no retirement age as it’s discriminatory
@Patrick Agnew: A need to ; Refocus! I would say.!!
Age is a very blunt instrument as a measure of fitness alright. There are some 75 year olds who could do a triathlon and some 50 year olds who are completely crocked. It depends on his well you look after yourself combined with some genetic good fortune.
Hopefully other employers will take heed. Plenty of talk about diversity and inclusiveness but these don’t seem to apply when it comes more experienced, older workers.
@Earth Traveller: totally agree!
Old folks matter
@Aunties: More than young Aunties. Nothing but shots and sessions moths
First time I saw a plaintiff and defendant named on The Journal in WRC cases. I hope this is going to be the norm.
@Niall Sheridan: I think its a terrible invasion of privacy for the employee. Unless they have chosen to go public
These articles on WRC feel like such an invasion of privacy. Surely the employee has a right to anonymity. Even when the case is reported without naming names, the people close to the employee will more than likely know who they are and get all the juicy details.
He already said he felt humiliated, does it need to be made public now too?
These are private and sensitive matters for the person bringing the case, leave them be.
@Motherofthree: well he wont mind bit of publicity 22k in his back pocket
So called ” justice organisation” been hauled before the courts to be taught the true meaning of justice.Disgraceful discriminatory treatment of one of their workers.Charity sector no better than some of private sector.Pieta House equally as guilty with the recent unfair sacking of a large number of their staff.Think before you make any donation to any of these “charitable organisations”
How many donations will go to pay for their stupidity?
@Justice Mickey: a lot less than pays €100k plus for a CEO
I guess they lost focus!!!
Age and home location is a major factor in not offering candidates the opportunity to work with an organization.
Wonder will joe give any of his mons towards homelessness
@Bartron5000: I’m afraid those people make a living out of; ‘Homelessness ‘, how Ironic.!!
So who ends up paying it . The donations ?
have your say