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If they kept their hands out of peoples luggage I’d be happier, twice had locks broken and items stolen including cash the last time when I forgot to move it to carry on bag. Zero come back also as they declare to be non-liable for any items which go missing while in their custody.
Why on earth would you put cash or valuables in checked luggage? You’re only asking for trouble! It is also a known fact that the TSA in United States will cut your bag open if its locked
How about they tackle the mishandling of claims for mishandled bagged procedure… It’s a nightmare still waiting on a cheque for the tour of the globe my bag took for Thanksgiving 2012…
Went to Paris to propose to my now wife, ring went to Barcelona with my bag. Couldn’t say anything. Longest 3 days of my life. Thankfully it all worked out. Staff at Charles de Gaulle were absolutely no help whatsoever though
Was a very early flight and forgot to put it in the carry on. If it was robbed I could never tell her and just order another ring. That’s really where my head was during the episode.
While travelling to Brazil with TAP (Air Portugal) at the start of this year with my partner we had to make 2 connections in Europe, one in Frankfurt and the other in Lisbon, in Frankfurt our flight to Lisbon was delayed by over an hour due to technical issues. When we arrived to Lisbon we had to run to make our flight to Sao Paulo, our luggage never made it on the flight, in Sao Paulo we were treated very cold by TAP staff and told we were entitled to R$100 compensation (about €35) to buy clothes etc; which we had to argue for when we went to the relevant person. When our luggage arrived at my partner’s home in Brasilia a day later than expected we realised that 7 bottles of expensive perfumes had been stolen from my partner’s bag, not to mention a Barbie doll and a pair of new jeans. After many stressful attempts to contact TAP about receiving compensation they finally agreed to giving my partner a free return ticket to any city, they refuse to refund him the vale of the perfumes as we do not have proof of purchase, and they actually expect us to use their rude, unhelpful airline again.
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