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Insurers must give customers information on previous year premiums, Central Bank rules

The rules mean that insurers must also extend their renewal notification period from 15 to 20 working days.

INSURANCE PROVIDERS MUST now provide customers with information on premiums paid for private motor insurance renewals for the previous year. 

Under new Central Bank rules coming into effect today, motor insurers also have to provide a quotation for each policy option available to customers in relation to comprehensive, third-party fire and theft cover or third-party only cover. 

The new rules – which the Irish Central Bank says will provide greater transparency and help people make a “more informed decision” when purchasing insurance – means that details of premiums paid the previous year must be displayed “prominently” on the same page as the renewal premium. 

Fianna Fáil TD Michael McGrath has said that although the new rules are “welcome” they “should have happened a long time ago”. 

Said McGrath: “These changes come nowhere close to what is needed to tackle the insurance crisis.

“The government either doesn’t realise the scale of the insurance crisis facing consumers and businesses or it doesn’t care.” 

The new rules also mean that insurers now have to extend their renewal notification period from 15 to 20 working days for motor, health, damage to property and general liability insurance.

This, the Central Bank has said, is to allow policyholders more time to find comparison quotes.

The new rules “will help consumers make better informed decisions when shopping around for their insurance policies,” Director of Consumer Protection Gráinne McEvoy said. 

“Motor insurance in particular can represent a significant outlay for many people, so these changes will help people to shop around and make informed choices.

“We are insisting that insurers put the price comparison on the same page of any renewal notice. This makes it easy for customers to see if their premium has increased. We expect the insurance sector to embrace these rules, in the best interest of their customers. And the Central Bank will closely monitor their compliance,” said McEvoy. 

‘Database’

The rules follow on from the government’s 2016 Cost of Insurance Working Group which examined the costs behind motor insurance in Ireland. 

The January 2017 Cost of Motor Insurance Report also recommended establishing a National Claims Information Database (NCID) to allow for an in-depth analysis of annual trends in car insurance claims.

In July, however, the government was critcised for not giving a specific date for the set up of this database that would map trends of motor insurance claims.

The Central Bank told TheJournal.ie that the claims database has been established and that it plans to publish its first report based on the data collected by the end of the year. 

In July, the Department of Finance said that the database would include details such as where claims are settled and the various costs associated with the claims process, but said that it wouldn’t aggregate the data on a claim-by-claim basis as there would be “major data protection implications” including GDPR issues, among other problems.

The Department of Finance said that it was seen as “key to developing an understanding of how claims costs are impacting premiums”, adding that the Central Bank is to begin collecting the required data from insurers and to publish its report later this year.

That same week, Sinn Féin TD Pearse Doherty made headlines after questioning representatives from the insurance industry who appeared in front of the Oireachtas Finance Committee about their claim that 20% of insurance claims were suspected of fraud.

Doherty at the time questioned what proportion of these claims were reported to Gardaí, to which representatives replied only a fraction. Doherty surmised that the number of fraudulent claims was closer to 1% rather than 20%.

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    Mute Noel Clyne
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    Mar 3rd 2015, 2:26 PM

    Met Nicki in St Camillons nursing home
    In Killucan, Co.Westmeath 3 years ago
    she was visiting an uncle, she came over to my dad had a word, gave him a hug, i thought it was lovely as she did not know us, proves her heart was in the right place, and now all three have passed on, rip guys x

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    Mute alan harney
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    Mar 3rd 2015, 1:34 PM

    Nicky was an inspiration for us all! RIP

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    Mute Becky Eaton
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    Mar 3rd 2015, 9:37 PM

    My Dad’s Dad died from motor neurone and so did my Mums Mum a horrid disease to get Rest in peace Grandma and Grandad. Rest in peace to your beautiful sister so sorry she had this xx

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    Mute potty o shea
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    Mar 3rd 2015, 3:41 PM

    If there is any good news here is that Nicky McFaddens illness was not drawn out for years.

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    Mute eimsley
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    Mar 4th 2015, 12:38 AM

    Very sad but the comment about cancer is very insensitive. Cancer can be horrific as well as motor neurone. Wouldn’t wish for either

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    Mute Lindsey O Connor
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    Mar 4th 2015, 1:25 AM

    The only i came in here was gor that statement. Cancer is a horrible leech of a thing to go through .

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    Mute Rotarua
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    Mar 4th 2015, 9:06 AM

    Cancer is certainly a leech and not something any sane person would wish for; however there is hope if you have cancer as treatment and operations may stop or halt the disease, but there is NO cure or long term hope for people with MND.

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    Mute David adams
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    Mar 3rd 2015, 7:41 PM

    I am sorry for your loss. But Fine Gael are finished. This country needs a government who will stand on its own two feet and not take orders from bankers and the like. New fresh blood is what’s needed a party that is not tainted by greed and the clic. Again I am sorry for your loss. You would do better as an independent

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    Mute Protect Democracy!
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    Mar 3rd 2015, 9:31 PM

    David what a hideous person you are! Imagine employing someone with your mentality! It does not matter who you vote for this story is about human suffering and tragedy!

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    Mute eimsley
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    Mar 4th 2015, 1:13 PM

    There is never a scenario where people would be “grateful to have cancer”. Walk into a hospice and say ” ye should be grateful, at least ye don’t have MND”???? It’s an awful and horrible statement to make.

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    Mute Sharon Friel
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    Mar 4th 2015, 6:43 PM

    Eimsley, in the nicest way possible I’m sorry to say you are wrong. I attend the hospice weekly & I assure you the cancer patients look at me with pity, in my wheelchair barely able to move a muscle. I was 38 when diagnosed with mnd & I’m “lucky” to be alive still, 2 1/2 yrs later. When I was first diagnosed I wished I had been given a cancer diagnoses. I know that sounds unbelievable but, cancer treatments & medicines have advanced so much now there is “hope” for patients. MND on the other hand = no hope, they are not even near finding a cure!

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    Mute eimsley
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    Mar 5th 2015, 1:55 AM

    Sharon, sorry to hear this. I have a close family member with untreatable cancer so I’m really offended by the quote in this article. I’m not dismissing the gravity of MND in any way. I just believe that these things should never be compared in terms of suffering e.g. Diminish one groups suffering over another’s. Having been witness to oneupmanship over illness symptoms/outcomes (not by patients but their families) I’m horrified to witness it in the press. I detest the culture of ‘mine’s worse than yours’ that seems to exist for some (not all) people’s lives. Each persons suffering is their own and not for comment by others. There is after all a lot of focus on upholding the dignity of terminally ill patients. All the best and take care.

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