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Insurers must give customers information on previous year premiums, Central Bank rules

The rules mean that insurers must also extend their renewal notification period from 15 to 20 working days.

INSURANCE PROVIDERS MUST now provide customers with information on premiums paid for private motor insurance renewals for the previous year. 

Under new Central Bank rules coming into effect today, motor insurers also have to provide a quotation for each policy option available to customers in relation to comprehensive, third-party fire and theft cover or third-party only cover. 

The new rules – which the Irish Central Bank says will provide greater transparency and help people make a “more informed decision” when purchasing insurance – means that details of premiums paid the previous year must be displayed “prominently” on the same page as the renewal premium. 

Fianna Fáil TD Michael McGrath has said that although the new rules are “welcome” they “should have happened a long time ago”. 

Said McGrath: “These changes come nowhere close to what is needed to tackle the insurance crisis.

“The government either doesn’t realise the scale of the insurance crisis facing consumers and businesses or it doesn’t care.” 

The new rules also mean that insurers now have to extend their renewal notification period from 15 to 20 working days for motor, health, damage to property and general liability insurance.

This, the Central Bank has said, is to allow policyholders more time to find comparison quotes.

The new rules “will help consumers make better informed decisions when shopping around for their insurance policies,” Director of Consumer Protection Gráinne McEvoy said. 

“Motor insurance in particular can represent a significant outlay for many people, so these changes will help people to shop around and make informed choices.

“We are insisting that insurers put the price comparison on the same page of any renewal notice. This makes it easy for customers to see if their premium has increased. We expect the insurance sector to embrace these rules, in the best interest of their customers. And the Central Bank will closely monitor their compliance,” said McEvoy. 

‘Database’

The rules follow on from the government’s 2016 Cost of Insurance Working Group which examined the costs behind motor insurance in Ireland. 

The January 2017 Cost of Motor Insurance Report also recommended establishing a National Claims Information Database (NCID) to allow for an in-depth analysis of annual trends in car insurance claims.

In July, however, the government was critcised for not giving a specific date for the set up of this database that would map trends of motor insurance claims.

The Central Bank told TheJournal.ie that the claims database has been established and that it plans to publish its first report based on the data collected by the end of the year. 

In July, the Department of Finance said that the database would include details such as where claims are settled and the various costs associated with the claims process, but said that it wouldn’t aggregate the data on a claim-by-claim basis as there would be “major data protection implications” including GDPR issues, among other problems.

The Department of Finance said that it was seen as “key to developing an understanding of how claims costs are impacting premiums”, adding that the Central Bank is to begin collecting the required data from insurers and to publish its report later this year.

That same week, Sinn Féin TD Pearse Doherty made headlines after questioning representatives from the insurance industry who appeared in front of the Oireachtas Finance Committee about their claim that 20% of insurance claims were suspected of fraud.

Doherty at the time questioned what proportion of these claims were reported to Gardaí, to which representatives replied only a fraction. Doherty surmised that the number of fraudulent claims was closer to 1% rather than 20%.

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31 Comments
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    Mute Colm Kane
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    Jun 20th 2023, 4:19 PM

    Remember his promise to abolish USC?!?!

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    Mute Gareth Wogan
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    Jun 20th 2023, 4:20 PM

    You’ve been in power ages. You could have done this at any stage. Jog on

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    Mute john murray
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    Jun 20th 2023, 4:20 PM

    25% off plus 25% off the following year is NOT a 50% reduction. It’s 44% from the initial amount. Does anybody bother with maths anymore?

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    Mute john murray
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    Jun 20th 2023, 4:24 PM

    @john murray: To keep his promise it would require a further 34% decrease in Budget 2024 to follow up on the 25% from Budget 2023 in order for a 2-yr decrease of 50% . I am surprised that these people can manage an economy. Juniour cert kids can manage that calculation.

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    Mute Brendan O'Brien
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    Jun 20th 2023, 4:45 PM

    @john murray: True, but it seems that they did not promise a 25% decrease in the second year: rather that they would try to achieve a 50% decrease over the two years – ‘a further 25% reduction’ appears to be the journalist’s (wrong) interpretation.

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    Mute John Murray
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    Jun 20th 2023, 4:56 PM

    @Brendan O’Brien: it does in fairness. Back to school for the writer in that case.

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    Mute Brendan O'Brien
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    Jun 20th 2023, 4:58 PM

    @John Murray: Yes.

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    Mute Mick Duvanny
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    Jun 20th 2023, 9:02 PM

    @john murray: For bonus points, what annual percentage would lead to a 50% reduction over 2 years?

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    Mute Kenmark
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    Jun 20th 2023, 4:48 PM

    Anybody that thinks Varadkar even remotely cares about them or their children is quite deluded!

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    Mute Hurrly 90
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    Jun 20th 2023, 4:57 PM

    Thats great news for families, now do something about the inability to get kids into creche due to a lack of staff and services.
    My boss has been told by all the places they looked at are booked out till at least next year so has to resort to paying through the nose for a private babysitter.

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    Mute Jim O'Sullivan
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    Jun 20th 2023, 4:45 PM

    Watch the scramble by the usual suspects to get into the childcare business. Next year’s declarations of interest by TDs will make for informative reading..

    57
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    Mute UCD Trinity
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    Jun 20th 2023, 4:29 PM

    What if me Granny looks after the kiddos.
    Is the “cut” applicable” here ?
    “We did it before, and we’ll do it again”
    Aboy Leo.
    My old nan used to say (not babysitter gran, my other nan) that self praise is no praise. So take heed Leo.

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    Mute Abdul Abhaile
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    Jun 20th 2023, 4:36 PM

    @UCD Trinity: Is that you Stephen Ireland, I thought you had 4 grannies?

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    Mute peter lynch
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    Jun 20th 2023, 10:11 PM

    I can’t understand why they won’t just give everybody a little by reducing it getting rid of USC & if you if have children they you can use the saving towards childcare if you wish! It’s really unfair to constantly reward those with children more than those who don’t have or want to have children.

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    Mute john mac
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    Jun 20th 2023, 6:05 PM

    Yawn more untruths

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    Mute Chett Richards
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    Jun 20th 2023, 4:14 PM

    How fitting.

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    Mute Ben Jones
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    Jun 20th 2023, 5:37 PM

    Governments should focus on putting money where it is needed most like Childcare, housing and Health. Please do not reduce income tax as the money is needed elsewhere. Also their should be a wealth tax.

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    Mute Peter
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    Jun 20th 2023, 8:22 PM

    Why do people think any government will abolish USC. For one thing it brings in 4 Billion per year, for another it is hard to avoid paying USC as it collected on all income including rental income
    Everyone pays USC so it ensures everyone is making some contribution, no matter how small. And finally it is a combination of the PRSI and Health Levy

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