You’ll provide callers with reassurance and information.
What is the Support Line?
The Aware Support Line service is a free service operating 365 days a year, 10am to 10pm. It’s open to callers seeking support and information about issues relating to their own mood/the mood of a friend or family member, or to those who experience depression or bipolar disorder.
Who can apply to be a volunteer?
If you wish to volunteer on Aware’s Support Line, you must be:
- Over 25 years of age
- Available for three hours once a week
- Fluent at written and spoken English
- Comfortable speaking on the phone
It is essential before you apply that you follow these steps:
- Inform yourself about Aware and its services, particularly Support Line
- Read through the support line volunteer role description
- Read Aware’s Volunteer Statement of Commitment and consider it carefully
- Only apply for your preferred service. If appropriate, you will be recommended to a different service opportunity during the recruitment process
Can I volunteer from my own home?
Yes. While Aware’s Support Line is typically operated from our Dublin office, in light of the Covid-19 outbreak, calls will be answered remotely. Training will also be provided remotely via Zoom.
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