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Tougher rules for online card payments could affect customer subscriptions going through

Higher security standards will come into effect for certain card payments from tomorrow.

INCREASED SECURITY STANDARDS for certain card payments are to be implemented for Irish customers from tomorrow.

The Banking & Payments Federation Ireland (BPFI) is therefore advising people that they may be contacted by different services in the coming week to ensure that payments go through corrently. 

The payments affected are mainly recurring card payments, such as subscription payments where the cardholders details are kept to be used more than once. 

The move is part of EU-wide Strong Customer Authentication (SCA) requirements which aim to reduce fraud and make online and contactless offline payments more secure. 

The SCA has been in practice since 2021 and has meant that people are required to undergo an additional security step before completing purchases online. 

Further changes as part of the system will therefore be rolled out from tomorrow. 

“This next step in the journey concerns recurring payments using your card which is a popular way to make payments for many consumers,” according to  Gillian Byrne of the BPFI. 

From tomorrow, service providers or online retailers (merchants) must process these payments in line with the security standards, otherwise some customers card transactions will be declined. In the coming weeks, you may receive notifications from merchants regarding transactions that are impacted. It is essential that you follow the instructions provided by your merchant to avoid any interruption and to ensure continuity of service. 

Byrne adds: “We are advising cardholders who encounter any issues to contact their merchant directly for further information to resolve the issue as the payment agreement is between a cardholder and the merchant.”

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    Mute D. Memery
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    Mar 7th 2022, 6:59 AM

    Can’t see this in any way being used by scammers masquerading as your service provider to trick people out of their money by claiming a payment didn’t go through. The irony.

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    Mute FiannaFáilness FineGaelness
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    Mar 7th 2022, 8:59 AM

    @D. Memery: Increased scam calls this week.

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    Mute ⚡ Seánie ⚡
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    Mar 7th 2022, 6:49 AM

    The banks are ready to pounce on failed payment fines no doubt

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    Mute Fr.Todd Unctious
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    Mar 7th 2022, 6:53 AM

    @⚡ Seánie ⚡: That would only happen if you havent enough money in your account.

    Won’t happen in this instance.

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    Mute Bowzer Okocha
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    Mar 7th 2022, 7:10 AM

    @⚡ Seánie ⚡: Not like you will get charge any extra for a declined card payment. Its only a direct debit where you get charged a fee

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    Mute Dr. Emmett Lathrop
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    Mar 7th 2022, 9:15 AM

    So if I get it right, the banks are upgrading the security standards, which is a good thing, but it is up to the cardholders to sort any payment issues with the merchant…

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    Mute Noel Donohue
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    Mar 7th 2022, 8:14 AM

    Will my subscription to pornhub be affected does anyone know?

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    Mute Aurelio Na Fodhla
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    Mar 7th 2022, 8:17 AM

    @Noel Donohue: are you not asking for a friend?

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    Mute Noel Donohue
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    Mar 7th 2022, 8:20 AM

    @Aurelio Na Fodhla: My neighbour

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    Mute Pat Barry
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    Mar 7th 2022, 7:46 PM

    @Noel Donohue: I hope you’re not viewing the Russian ladies.

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    Mute ConPhoto
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    Mar 7th 2022, 8:00 AM

    I’m looking at you Amazon

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