Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

PA Wire/Press Association Images

Paddy Power criticised over "money back" ads

A complainant wasn’t happy that a footnote was in a smaller font.

BOOKIES PADDY POWER have been told not to run an ad which promised money back if a horse finished second again.

The ad, which featured in the Racing Post newspaper, promised punters their money back as a free bet if their horse finished second during the Ascot Festival.

However, a footnote said that this offer did not include shop bets.

A complainant said that the large print used in the ad was not consistent with the smaller lettering in the footnote.

He placed his bet in a Paddy Power shop and, on producing his docket to claim his free bet when his horse finished second, was informed that the offer had excluded shop bets.

He said in reality this exclusion had been included in tiny print in the bottom left hand corner of the advertisement, but given the size of the main message contained within the advertisement, he had not been drawn to read it.

He considered that such important information should have been given more prominence within the main copy of the advertisement as it had contradicted the main headline offer.

Paddy Power response

Paddy Power in their response to the Advertising Standards Authority for Ireland (ASAI) said that the footnote clarified the offer, not confused it.

The advertisers said that while they regretted the fact that the complainant considered they had been misled, they did not consider that they had breached the requirements of the (advertising) code.

In their conclusions, the ASAI found that while the footnote was easily legible, it was not linked by an asterisk in the headline.

It found the ad had breached the advertising code and told Paddy Power the ad should not appear in the same form again.

Read: Donegal nightclub slapped on wrist for ‘shag a ginger’ night ad

Read: Irish company’s Caitlyn Jenner ad ‘offensive, transphobic and demeaning to transgender people everywhere’

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Author
Paul Hosford
View 33 comments
Close
33 Comments
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.
    JournalTv
    News in 60 seconds