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'No unnecessary journeys' - People urged to renew passports online rather than trekking to a Garda station

An online renewal facility for passports has been in place since March.

6351126739_78bf285a11_o Sean MacEntee Sean MacEntee

GARDAÍ HAVE SUGGESTED that people who are travelling to Garda stations to renew their passports do so online instead as a timesaver.

In March, the Department of Foreign Affairs launched a new online portal allowing Irish people to renew existing passports, with a turnaround time of 10 working days (applying for a passport by mail can take twice as long).

Despite this, it seems that many Irish people are unaware that the facility exists to take care of renewals on the web.

“Whilst An Garda Síochána welcomes interactions with members of the public, we are aware that people are making unnecessary journeys to Garda Stations only to be told that the facility for renewal of passports is available online and is a much quicker process,” Chief Superintendent Lorraine Wheatley said.

A recent survey at Blanchardstown Garda Station in Dublin showed that of 600 recent attendees at the station looking for help in renewing their documents, nearly 250 were unaware that the online service exists.

First-time passports, however, must still be applied for by mail or in person at a passport office.

If you need to renew your passport, you can do so at this link

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49 Comments
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    Mute Kevin Bergin
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    Jul 28th 2017, 8:25 AM

    Renewed my passport online recently – was really quick and easy, received it less that a week after filling out the online form. Really impressed with this service.

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    Mute David
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    Jul 28th 2017, 8:31 AM

    @Kevin Bergin: and how long have you been a member of An Garda Siochana?

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    Mute Fank Pulman
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    Jul 28th 2017, 8:33 AM

    @David: Garda involvment not required¡

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    Mute meatyslaps
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    Jul 28th 2017, 9:32 AM

    @Kevin Bergin: I did it a couple months ago and got it delivered to me in 6 days! Very impressed here too.

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    Mute Micheal S. O' Ceilleachair
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    Jul 28th 2017, 12:54 PM

    @Kevin Bergin: I think it only works if your home address is the same as on your original passport. If your address has changed??

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    Mute David
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    Jul 28th 2017, 8:26 AM

    More time for tea and rasher sandwiches for the boys…

    127
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    Mute Fred O'Connor
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    Jul 28th 2017, 8:26 AM

    Renewed online recently. Took my own photo. Easy and fast. Couldn’t imagine doing it another way in the future. It only works for renewals so people getting their first passport (ie the post-Brexit rush) aren’t clogging up the system.

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    Mute Nucky
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    Jul 28th 2017, 9:26 AM

    @Fred O’Connor: is doesn’t work if your passport is 3 years out of date either even though is says 5 years is ok on the website as my father in law recently found out. He hasn’t traveled for a few years but because of the misinformation on the website and no actual real people at the end of the telephone he had to pay €80 plus €80 on top because it resulted in being a rush job in the end. Fking disgusting carry on.

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    Mute Ryan Boyle
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    Jul 28th 2017, 2:09 PM

    @Nucky: what misinformation? It’s clearly stated what qualifies for an online renewal.

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    Mute Aoife Carey
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    Jul 28th 2017, 8:38 AM

    You can only renew passports online for adults who already have a passport. For childrens passports or anyone applying for their first passport the form will still have to be signed and witnessed at a garda station.

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    Mute Fank Pulman
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    Jul 28th 2017, 8:41 AM

    @Aoife Carey: Not if you live abroad!

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    Mute Caroline Whelan
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    Jul 28th 2017, 9:02 AM

    @Fank Pulman: if you’re abroad you can also renew your adult passport online. If you need to have the form witnessed (for children or first time applications) the local Irish embassy will tell you who can act as a witness.

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    Mute Fank Pulman
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    Jul 28th 2017, 9:07 AM

    @Caroline Whelan: Yes – with no garda involvement. The witness information is on the website(s).

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    Mute Hello there friend
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    Jul 28th 2017, 9:20 AM

    @Fank Pulman: at least you won’t have to cue up with your kids along with criminals who are going to the station to sign in :-/

    12
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    Mute Fank Pulman
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    Jul 28th 2017, 8:32 AM

    Took my photo in a booth (twice) – specifically for passports. Online system wouldn’t accept them.

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    Mute Ryan Boyle
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    Jul 28th 2017, 2:09 PM

    @Fank Pulman: because they’re hard copies. Try reading the website before making assumptions.

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    Mute Fank Pulman
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    Jul 28th 2017, 2:57 PM

    @Ryan Boyle: I did – and you can scan them!

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    Mute Ryan Boyle
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    Jul 28th 2017, 5:00 PM

    @Fank Pulman: why didn’t you scan them?

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    Mute Fank Pulman
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    Jul 28th 2017, 5:28 PM

    @Ryan Boyle: I did, no prolem – the system won’t take them. Advice would help, unlike erroneous statements and questions. Hane you used the system?

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    Mute Declan O'Neill
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    Jul 28th 2017, 9:00 AM

    For over 18s only. With three kids under 18, and their passports only lasting a few years, I still have to go through with the “paper forms” route about once a year.

    The website looks great and certainly a step in the right direction, but I hope they extend the facility for under 18s renewals as this is where it’s needed for all the young families.

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    Mute Caroline Whelan
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    Jul 28th 2017, 9:03 AM

    @Declan O’Neill: think that’s planned for next year.

    10
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    Mute Hello there friend
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    Jul 28th 2017, 9:23 AM

    Blanchardstown Garda station. Over 40 cars in the staff car park. One guy on the desk doing passport applications and criminal daily sign in’s… disaster

    29
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    Mute powerfix
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    Jul 28th 2017, 9:29 AM

    @Hello there friend: at least you were able to kill two birds with one stone while you were there !

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    Mute Ryan Boyle
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    Jul 28th 2017, 2:10 PM

    @Hello there friend: you want all of the Gardai to be in the station?

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    Mute Ciarán Ó Dubhda
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    Jul 28th 2017, 9:07 AM

    Took me a while to get the picture just right, that was the longest part. Filled out the form, played the money, passport delivered 4 days later

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    Mute Fergal Sexton
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    Jul 28th 2017, 11:55 AM

    Renewed passport from Scotland, had it in my hand within a week. Brilliant service

    17
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    Mute Ken Loughman
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    Jul 28th 2017, 8:56 AM

    Paging Theresa Mannion…

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    Mute Fank Pulman
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    Jul 28th 2017, 9:26 AM

    Getting witnesses when abroad is a pain. For example – in the UK – my doctor didn’t want to know, I’ve given up church going and I do my banking on the internet (hence I have no bank manager). In fact, I know nobody in authority of some kind – reputable business people should be acceptable as witnesses.

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    Mute Fank Pulman
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    Jul 28th 2017, 9:38 AM

    @Fank Pulman: I used to deal with Bank of Ireland in the UK – and witnessing was no problem. However all their branches there are now closed – because of their problems. A pity – they had about 50.

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    Mute Nollaig Elliot
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    Jul 28th 2017, 9:59 AM

    @Fank Pulman: JOP is the way to go when overseas. I renewed one in Oz a 2 years ago and I got it back in 10 days and it was cheaper than renewing it in Ireland. Couldn’t understand that.

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    Mute Fank Pulman
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    Jul 28th 2017, 10:03 AM

    @Nollaig Elliot: JOP = ?

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    Mute Fiona Fitzgerald
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    Jul 28th 2017, 8:53 PM

    @Fank Pulman: If a doctor isn’t interested, go to a vet ;-)

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    Mute Fiona Fitzgerald
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    Jul 28th 2017, 8:58 PM

    @Fank Pulman: Seriously though, there are plenty of people who could witness a passport form for you. DFA lists all these:

    Any elected public representative, a notary public/commissioner for oaths, Peace commissioner,School principal/vice principal, Accountant,Teacher, Dentist, Vet, Nurse, Physiotherapist, Speech Therapist, Lecturer, Credit Union manager, Pharmacist, or a Chartered Engineer.

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    Mute Mark Gerard Lochlain
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    Jul 28th 2017, 6:59 PM

    I prefer the old way getting the aul Garda stamp of Approval when they decide to come out from behind the screen!! Very busy like!!

    7
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    Mute gerry fallon
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    Jul 28th 2017, 10:15 AM

    About time they told people they can do this.I was in my local Garda station last year to get a passport signed and there was 8 people in front of me.And I’m sure the female garda who was on duty wasn’t very happy.I wasn’t aware you could do it that way.
    I hope they do a public campaign on the TV and radio for the next few weeks to really drive home the message that it CAN be done online.

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    Mute John Ryan
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    Jul 28th 2017, 12:50 PM

    @gerry fallon: the ad that was on last year promoting Eircode (using the example of the ambulance service) has been on a lot again over the last few weeks. I agree with u and think they should also focus on online passport renewal , especially as it’s reckoned that over a million Irish passports will be issued this year. Renewed mine earlier this year – excellent service.

    3
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    Mute John Hagin Meade
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    Jul 28th 2017, 10:22 AM

    2 months ago I tried to renew my expired passport online. It was within the 5 year limit for renewing online but the renewal was rejected as the passport number did not start with a certain pair of letters. I had no choice but to do the renewal the old-fashioned way. The only reason I was encouraged to renew it at all was because I understood I could do it online.

    5
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    Mute Brian O Reilly
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    Jul 28th 2017, 2:27 PM

    The Gaurds have a lot more important things to be doing than authenticating Passports.

    5
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    Mute Fiona Fitzgerald
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    Jul 28th 2017, 9:03 PM

    @Brian O Reilly: It was just so convenient as they’re open all hours, if you worked odd hours.
    I renewed mine a year ago online and it was very quick to arrive, about 5 days.

    1
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    Mute John Clarke
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    Jul 28th 2017, 3:42 PM

    Have to say, I renewed mine online about 3 weeks ago and I had the passport in my hand in less than a week. Fast and easy. I renewed my daughters passport on the same day through express post and still have not received it back.

    4
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    Mute Kevin McGinley
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    Jul 28th 2017, 8:28 AM

    You can never get a Garda…
    Useless government..

    20
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    Mute Ryan Boyle
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    Jul 28th 2017, 2:11 PM

    @Kevin McGinley: have you tried a Garda station? I find they’re usually in there.

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    Mute Ken O'Sullivan
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    Jul 28th 2017, 6:25 PM

    Renewed my passport recently on line……Completed on line application on a Sunday……Passport delivered by An Post the following Friday……..Excellent Service

    2
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    Mute Fank Pulman
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    Jul 28th 2017, 6:34 PM

    @Ken O’Sullivan: Yes – it’s one thing that’s worked well. In the old days, you’d wait for months – until after you needed a passport to go on hols. And just stayed at home…

    2
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    Mute Derek Slevin
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    Jul 28th 2017, 5:00 PM

    Top notch service -got mine in a week – much easier than before

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    Mute vicky
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    Jul 28th 2017, 8:53 PM

    don’t take risks on treacherous roads

    1
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    Mute Time to Wake Up
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    Jul 28th 2017, 10:39 AM

    Lazy b@s#(!,!s

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    Mute Alois Irlmaier
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    Jul 29th 2017, 2:28 AM

    That’s a big passport?

    1
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