Support from readers like you keeps The Journal open.
You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.
If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.
An account is an optional way to support the work we do. Find out more.
Hala, a displaced humanitarian worker, fled her home in Gaza. UNOCHA/Ziad Taleb
voices
Diary of an aid worker in Gaza 'I go to the local market. There is nothing to buy.'
Hala is a mother of four from Gaza
7.01pm, 26 Jan 2024
9.5k
WHEN THE WAR began on 7 October, life changed dramatically overnight for Hala – a mother of four and a humanitarian colleague of Trócaire’s from Gaza.
Hala is a Programme Coordinator at the non-governmental organisation Alianza-ActionAid, which helps affected women with services including psychosocial support and cash assistance. But she and her family are now displaced.
Hala shared her diary entries of the early days of the conflict, which so far has killed more than 25,000 people, displaced nearly 2 million people and left half a million facing famine.
14 October
In the dead of night, I find myself on the street, running with my husband and children. We are scared and tired. We’ve been displaced six times since we fled our home in Gaza.
Carrying only our IDs, we finally find refuge in Rafah in an abandoned apartment that we share with two other displaced families.
18 October
I’ve just come back home with my phone charged; we don’t have electricity.
A neighbour who has solar panels offered to charge phones for people.
Whenever I have Internet access and notifications flood my screen, I feel how disconnected I have been.
I’ve just learned from a Facebook post about the death of my best friend’s baby, Khaled.
I try to call my mom, who stays with my brother’s family in Khan Younis, but the message I always hear is: “The number you are calling is not available, please try later.”
22 October
Tonight, like many others, sleep deserts me. I keep checking on my children huddled around me on the floor, covered by a thin bedsheet.
My brief moments of rest are interrupted by my children’s cries amid hostilities and occasional visits from cockroaches.
15 November
I go to the local market. There is nothing to buy.
The shops are almost empty, with no flour and not even yeast.
Whatever is available is far more expensive than its actual price. For a while, we have been eating mainly pasta and lentil soup.
Ceasefire – 24 November
Today marks the beginning of the ceasefire pause.
It’s one of the best days I’ve had in a while.
I seized the opportunity to see my brothers, whom I haven’t seen since the hostilities started.
The week-long humanitarian pause offered a respite, allowing the UN and partners to get trucks into Gaza loaded with vital aid and fuel, provide assistance to hundreds of thousands of people, and evacuate critical patients.
27 November
It is winter now and the cold weather is adding to the challenges. We fled home during warmer days.
The place we live in is bitterly cold.
I light up garbage in a barrel for some warmth.
After enduring over 50 days of displacement, I’ve managed to get blankets and buy second-hand winter clothes.
1 December – Fighting resumes
The pause has ended and hostilities resume.
We had high hopes that the pause would extend, but it didn’t.
Fear grips us, leaving us alive but far from fine.
With existing shelters at full capacity, many families have resorted to setting up makeshift tents using plastic sheets on pavements outside the shelters, while many others are forced to stay on the streets.
Makeshift shelters in Rafah in December. Alamy Stock Photo
Alamy Stock Photo
I visit shelters in Rafah. It’s heart breaking.
The conditions are dreadful. Each classroom now houses between five and seven families, and there’s even a family sleeping in the elevator.
The queues for the bathrooms seem never ending, and the hygiene situation is disastrous.
Women and children in particular are facing immense challenges in shelters.
I recently met a new mother who gave birth to a girl.
She was desperately searching for a cradle or any solution, since she and her baby sleep on the cold floor.
She wraps her infant in multiple thin fabrics, as she lacks winter clothes.
2 December
Today has been a very difficult day.
Due to the intensifying hostilities, my brother insisted my 80-year-old mother join others in a car heading to Rafah to flee from Khan Younis, as there was no space in that car for him and his family.
Upon arriving in Rafah, and with the ongoing hostilities and poor communication, my mother got lost on the streets.
Those were the most harrowing hours of my life until my other displaced brother in Rafah was able to locate and reach her.
7 December
Today, my aunt died from kidney failure.
Struggling to access dialysis, she hadn’t undergone the procedure for a month.
She passed away in Deir Al-Balah, and unfortunately none of her seven children were present.
8 December
Hala tries to send text messages to her sister but they don't get through. UNOCHA / Ziad Taleb
UNOCHA / Ziad Taleb / Ziad Taleb
My sister Sama phoned me before dawn.
She told me she had to flee from Khan Younis and was calling while on a street with her children.
They had no place to go, and hostilities were ongoing.
Then the call was cut. I couldn’t reach her until the afternoon, when I learned she had found shelter with an extended family.
10 December
I think about our home in Gaza, newly renovated just a few months ago.
I worry about our beautiful cat, Smoky, whom I had to leave behind.
I left some food for him and opened the windows to allow him to leave. I wonder what happened to him.
Advertisement
14 December
Today is my birthday. I am turning 45 years old. This birthday is like no other.
Every year, I usually celebrate with my family and friends.
My husband asks me: “What would you like to have for a gift?”
I say: “Get us some firewood so I can make a fire to cook.” I know there is nothing he can get, but he said that to show his love.
Hala and her husband talk to their son, Hussien, who is studying at a university in Turkey. UNOCHA / Ziad Taleb
UNOCHA / Ziad Taleb / Ziad Taleb
15 December
My youngest sister, Nashwa, who is also displaced in Rafah, reached out asking for any food we had.
I gave her a few cans of beans and tuna that we had. I thought my children are old enough to endure hunger, but hers are young.
23 December
Today, I want to resume writing.
I stopped for a while due to frustration, sadness and fear.
However, today I was able to call my neighbour and friend Hanan, who is still in north Gaza.
She had been in her ninth month of pregnancy when I last saw her.
She told me she gave birth at home as there are no accessible health facilities.
Luckily, in the same building where Hanan stays there is a displaced nurse who helped her deliver.
Hanan is from Syria and witnessed the Syrian war, but she got married to a Palestinian and came to live in Gaza.
I worry about Hanan and how she will find food to survive, as well as her baby, for whom she had long waited.
25 December
It was an extremely sad day.
I received the news of the death of my colleague Rawda and her entire family.
She was a nurse working at Al-Awda Hospital. Rawda loved life. She enjoyed telling jokes and laughed a lot.
She was also passionate about photography.
As soon as she set her eyes on me, she would say: “Come on, Hala, let’s take a picture together!”
In the afternoon, I received news of the death of my daughters’ friends.
I no longer know whom to console or with whom to find comfort.
28 December
The situation in Rafah has become catastrophic since the massive influx of movement towards the south.
Rafah is the smallest city in the strip.
It has limited services.
The city, which can normally accommodate 200,000 people, is now hosting more than 1 million.
The streets are crowded with tents.
My family and I have helped many families set up their tents, but they keep collapsing over their heads when it rains.
The main problem is the lack of latrines for these people.
31 December
New Year’s Eve has always been a day of big family gatherings with local dishes and sweets, because we love life.
This year, I made tea and popcorn, and we gathered with other displaced families, covered in blankets.
We prayed for the dead and injured, and we hoped that the war would come to an end and 2024 would bring hope and peace.
4 January
Today, after more than two months, we finally bought a pack of eggs.
Eggs have disappeared from the market, along with chickens.
How could they not? The cold is unbearable for humans, let alone chickens.
The pack of eggs cost 55 shekels (US$15) today.
We used to buy a pack for 12 shekels ($3).
My children celebrated, took pictures of the pack and sent them to their brother in Türkiye and their friends with the caption: “We have a treasurure”.
6 January
We have a WhatsApp group that includes my siblings, our children and me.
Since the first day of the war, we have been checking on each other every morning and trying to call those without Internet access.
Today, the first message was from my sister Amal.
It said: “Our house is gone.”
It was a shock because Amal’s place is considered the big family house, hosting all gatherings and birthday parties.
The best maftoul (a local dish) you can eat is in this house.
Amal saw the footage of her house, razed to the ground, on TV news.
Another piece of bad news was shared soon after.
My niece, Nour, said that her house was destroyed, too.
Nour had moved there only 10 days before the war began.
She bought carpets and had not unfolded them yet.
To build this house, her family lived modestly, cutting back on various expenses to save for their home.
She sold her gold jewelry and borrowed money from everyone
The house was gone before we saw it.
The dream ended before starting.
You Can Help
Civilians are paying a horrific price for the ongoing war. Over 3 million people in the Gaza Strip and the West Bank need urgent humanitarian aid and protection.
You can help families caught up in this catastrophic situation. Donate at www.trocaire.org
This diary was first published by UN Office for the Coordination of Humanitarian Affairs (OCHA).
Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article.
Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.
Global markets slide as fears over US tariffs intensify
29 mins ago
2.4k
19
Apple Accounts
Apple's Irish subsidiary incurs $25 billion corporation tax charge as pre-tax profits hit $76 billion
1 hr ago
9.0k
16
arctic reception
JD Vance says US take over of Greenland ‘makes sense’ during scaled back visit
Updated
2 hrs ago
38.1k
120
Your Cookies. Your Choice.
Cookies help provide our news service while also enabling the advertising needed to fund this work.
We categorise cookies as Necessary, Performance (used to analyse the site performance) and Targeting (used to target advertising which helps us keep this service free).
We and our 161 partners store and access personal data, like browsing data or unique identifiers, on your device. Selecting Accept All enables tracking technologies to support the purposes shown under we and our partners process data to provide. If trackers are disabled, some content and ads you see may not be as relevant to you. You can resurface this menu to change your choices or withdraw consent at any time by clicking the Cookie Preferences link on the bottom of the webpage .Your choices will have effect within our Website. For more details, refer to our Privacy Policy.
We and our vendors process data for the following purposes:
Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development.
Cookies Preference Centre
We process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent. You may exercise your right to consent, based on a specific purpose below or at a partner level in the link under each purpose. Some vendors may process your data based on their legitimate interests, which does not require your consent. You cannot object to tracking technologies placed to ensure security, prevent fraud, fix errors, or deliver and present advertising and content, and precise geolocation data and active scanning of device characteristics for identification may be used to support this purpose. This exception does not apply to targeted advertising. These choices will be signaled to our vendors participating in the Transparency and Consent Framework.
Manage Consent Preferences
Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to monitor our performance.
Store and/or access information on a device 110 partners can use this purpose
Cookies, device or similar online identifiers (e.g. login-based identifiers, randomly assigned identifiers, network based identifiers) together with other information (e.g. browser type and information, language, screen size, supported technologies etc.) can be stored or read on your device to recognise it each time it connects to an app or to a website, for one or several of the purposes presented here.
Personalised advertising and content, advertising and content measurement, audience research and services development 143 partners can use this purpose
Use limited data to select advertising 113 partners can use this purpose
Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).
Create profiles for personalised advertising 83 partners can use this purpose
Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.
Use profiles to select personalised advertising 83 partners can use this purpose
Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.
Create profiles to personalise content 39 partners can use this purpose
Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.
Use profiles to select personalised content 35 partners can use this purpose
Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.
Measure advertising performance 134 partners can use this purpose
Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.
Measure content performance 61 partners can use this purpose
Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.
Understand audiences through statistics or combinations of data from different sources 74 partners can use this purpose
Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).
Develop and improve services 83 partners can use this purpose
Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.
Use limited data to select content 37 partners can use this purpose
Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).
Use precise geolocation data 46 partners can use this special feature
With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.
Actively scan device characteristics for identification 27 partners can use this special feature
With your acceptance, certain characteristics specific to your device might be requested and used to distinguish it from other devices (such as the installed fonts or plugins, the resolution of your screen) in support of the purposes explained in this notice.
Ensure security, prevent and detect fraud, and fix errors 92 partners can use this special purpose
Always Active
Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.
Deliver and present advertising and content 99 partners can use this special purpose
Always Active
Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.
Match and combine data from other data sources 72 partners can use this feature
Always Active
Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.
Link different devices 53 partners can use this feature
Always Active
In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).
Identify devices based on information transmitted automatically 88 partners can use this feature
Always Active
Your device might be distinguished from other devices based on information it automatically sends when accessing the Internet (for instance, the IP address of your Internet connection or the type of browser you are using) in support of the purposes exposed in this notice.
Save and communicate privacy choices 69 partners can use this special purpose
Always Active
The choices you make regarding the purposes and entities listed in this notice are saved and made available to those entities in the form of digital signals (such as a string of characters). This is necessary in order to enable both this service and those entities to respect such choices.
have your say