Support from readers like you keeps The Journal open.
You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.
If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.
RSA Insurance Ireland has suspended three of its executives, including its CEO Philip Smith, pending an investigation.
CFO Rory O’Connor and Claims Director Peter Burke have also been suspended pending the outcome of the investigation into issues in the Irish claims and finance functions of the company which were identified during a routine internal audit.
RSA owns and operates 123.ie. The company stressed that no policyholders have been affected and all our Irish businesses continue to operate as normal.
Advertisement
The company said today that as a result of these issues it estimates that its 2013 operating profits will be £70 million (€83.8 million) lower than current market expectations. RSA said it has informed the Central Bank of Ireland and is working closely with them.
The review is ongoing and so RSA said it is too early to draw any firm conclusions or to reliably estimate the likely financial impact.
As a result, RSAI plc today injected capital into RSA Insurance Ireland to ensure its solvency ratio is comfortably in excess of 200 per cent.
Three other executives in the company’s insurance group have taken over the posts of the suspended staff.
Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article.
Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.
If the boys have been bold, things have gone amiss and their is a case to answer. A slap on the wrist, gold plated pension and bonus is your punishment. The rest of us, lose everything and thrown in prison!
There’s no way that this can really come back on the irish taxpayer. RSA can’t exactly impose an industry-wide surchage, and if they increase their own prices customers are free to move elsewhere. This is a loss that falls on RSA shareholders – and If the reason they’re under-reserved is that they declared the profits too early (which is a possibility) then the shareholders aren’t that much effected overall either.
Well, they may or may not be still earning a profit, if their profits are down by 80m, it’s possible they were only expecting 40m, could just be a way of spinning it to look better than it should to prevent a mass move of policies. News outlets often take press releases and move some words around to make it look like different.
The fact that there also needed an injection of capital to maintain solvency levels tells me there is more to this story that we’ve heard so far.
Its a predictable game 123 played & got bit in the ass. You join them, enticed with what seems an unbelievable quote, then u give them a second policy, say home insurance and a year later they pounce, hiking premiums. My home insurance doubled with not a single claim so looked at Avvia and shocked with a quote half of what 123 quoted. On top of their woes I suspect the big players have decided to bite back at the discounters. This said thank you 123 for saving me a fortune while it lasted.
We had 500 added to ours. Same car, same people on the policy, and an extra year of ncd. Changed, then realised they never added a year of ncb, which is out of date now. Will never use 123 again
Moved to them this year, got a great deal. My third change in 4 years. All the same, great price to get you and then they Jack it up hoping you won’t bother to look around.
Keep changing my friends and use them like they would use you.
I didn’t think they bought aon just thought they got their customer book. I got a great quote from them there last wk. Paid up and all……really hope they don’t go tits up, don’t think I’d get as good a quote!
They will have probably have taken on outstanding loans as well. The company won’t go down, but the careers of some people involved might go up in flames if there was deliberate under-reserving to make things look good.
They have underpricing the market for a while, my bet is they had higher claims than their actuary tables predicted. Most of the major insurers on the market are actually underpricing the risk to try and draw in the customers. That’s the reason why there have been 2 major insurers suffer huge losses and now RSA announcing their profits are massively down.
Read the article , the parent company has injected capital in to RSA in Ireland, therefore it sounds like a solvency issue had arisen ie not enough reserves in place . They stepped in to solve it , unfortunately it appears that there has been some mismanagement here.
So tell me, what’s the issue, that 3 employee were suspended, or that there won’t be much of a profit, or 3 employees caused the profit problem, or what? Why is this news? Will they go bust?
First of all what the Quinns did was totally wrong, but when Quinn insurance was taken and sold it was in a lot better place than RSA, Quinn situation was used to cover up 20 years of corruption by both banks and government. Has any person from government or banks been taken to task? No all they got were golden hand shakes and pensions for life.
Quinn Insurance was in a better position than RSA??? How exactly can you make such an claim?
I really do not want to get into a argument about Quinn (because it’s as bad as what happened in Saipan…) but RSA is a worldwide company with an Irish subsidiary in which a solvency issue was identified. The parent company plugged the balance sheet of the Irish subsidiary straight away when the issue was fully accounted for.
The article clearly states that RSA is now at 200% liquidity. Anyway, you said the Quinn family would be proved right … About what? And, how on earth did the Government use Quinn insurance to cover up the banks?
It says that profits were 70 million lower than the market expected. Problem is that the share price was based on the higher profit number, and will now fall quite a bit. That’s probably why the execs were suspended – possible fraudulent reporting of financial data
There is something wrong with this article.
A smaller profit is still a profit, and what the reduction should only affect is the annual dividend payout.
To use it as an excuse to inject funds doesn’t add up, and places a serious question over the viability of the outfit.
It sounds like just the beginning of the story
They injected funds because the Irish operation fell below the required Central Bank solvency levels. It was necessary.
The annual dividend is from the UK parent, not the Irish company. So far, the UK parent has acted pretty smartly. Because they are public (and not Irish!), the outcome will be known very soon. Note they are not asking their Irish exectuives to carry out the enquiry!
I’m currently waiting for a claim to be paid by RSA for my dogs vetinary bills, also to make matters worse I have my house & car insured with 123.ie too …
Heading towards my third renewal with 123.ie, no claims, and they outrageously quoted me double my previous of ~€610.. ‘That’s the best our broker can do for you, all premiums are going up this year’, I was told.. ‘That’s fantastic’, I replied..
RSA bought the 123.ie book of business. That was their first mistake.
The 123.ie claims are under reserved. It was exposed in an independent audit.
Not sure whether the under reserving was a legacy issue or lack of attention to reserving on the whole book of business since it was purchased. Think it was PWC identified it.
I don’t think there’s anything deliberately shady in it, negligent maybe, but people should be careful about making comparisons to Quinn.
RSA are the main sponsor of the Irish Cricket team and of Leinster Cricket, they’ve been part of the reason Cricket Ireland have been able to offer central contacts to players and professionalise the sport here.
Got my renewal last week and without a claim, they increased my car insurance by €617. Had a look today again, it’s only up €64. What’s going on at 123, seriously? 123 dot i e just log on and lose money?
Surge in children receiving treatment for sexually harmful and abusive behaviour
Patricia Devlin
1 hr ago
600
Onwards
Barcelona progress to Champions League final four despite second-leg defeat
2 hrs ago
2.0k
0
US Tariffs
Trump namechecks Ireland again as he suggests pharma import tariffs may be imposed soon
Updated
15 hrs ago
58.4k
130
Your Cookies. Your Choice.
Cookies help provide our news service while also enabling the advertising needed to fund this work.
We categorise cookies as Necessary, Performance (used to analyse the site performance) and Targeting (used to target advertising which helps us keep this service free).
We and our 168 partners store and access personal data, like browsing data or unique identifiers, on your device. Selecting Accept All enables tracking technologies to support the purposes shown under we and our partners process data to provide. If trackers are disabled, some content and ads you see may not be as relevant to you. You can resurface this menu to change your choices or withdraw consent at any time by clicking the Cookie Preferences link on the bottom of the webpage .Your choices will have effect within our Website. For more details, refer to our Privacy Policy.
We and our vendors process data for the following purposes:
Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development.
Cookies Preference Centre
We process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent. You may exercise your right to consent, based on a specific purpose below or at a partner level in the link under each purpose. Some vendors may process your data based on their legitimate interests, which does not require your consent. You cannot object to tracking technologies placed to ensure security, prevent fraud, fix errors, or deliver and present advertising and content, and precise geolocation data and active scanning of device characteristics for identification may be used to support this purpose. This exception does not apply to targeted advertising. These choices will be signaled to our vendors participating in the Transparency and Consent Framework.
Manage Consent Preferences
Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to monitor our performance.
Store and/or access information on a device 113 partners can use this purpose
Cookies, device or similar online identifiers (e.g. login-based identifiers, randomly assigned identifiers, network based identifiers) together with other information (e.g. browser type and information, language, screen size, supported technologies etc.) can be stored or read on your device to recognise it each time it connects to an app or to a website, for one or several of the purposes presented here.
Personalised advertising and content, advertising and content measurement, audience research and services development 149 partners can use this purpose
Use limited data to select advertising 117 partners can use this purpose
Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).
Create profiles for personalised advertising 84 partners can use this purpose
Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.
Use profiles to select personalised advertising 84 partners can use this purpose
Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.
Create profiles to personalise content 39 partners can use this purpose
Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.
Use profiles to select personalised content 35 partners can use this purpose
Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.
Measure advertising performance 138 partners can use this purpose
Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.
Measure content performance 63 partners can use this purpose
Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.
Understand audiences through statistics or combinations of data from different sources 78 partners can use this purpose
Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).
Develop and improve services 86 partners can use this purpose
Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.
Use limited data to select content 37 partners can use this purpose
Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).
Use precise geolocation data 49 partners can use this special feature
With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.
Actively scan device characteristics for identification 27 partners can use this special feature
With your acceptance, certain characteristics specific to your device might be requested and used to distinguish it from other devices (such as the installed fonts or plugins, the resolution of your screen) in support of the purposes explained in this notice.
Ensure security, prevent and detect fraud, and fix errors 95 partners can use this special purpose
Always Active
Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.
Deliver and present advertising and content 102 partners can use this special purpose
Always Active
Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.
Match and combine data from other data sources 73 partners can use this feature
Always Active
Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.
Link different devices 54 partners can use this feature
Always Active
In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).
Identify devices based on information transmitted automatically 92 partners can use this feature
Always Active
Your device might be distinguished from other devices based on information it automatically sends when accessing the Internet (for instance, the IP address of your Internet connection or the type of browser you are using) in support of the purposes exposed in this notice.
Save and communicate privacy choices 72 partners can use this special purpose
Always Active
The choices you make regarding the purposes and entities listed in this notice are saved and made available to those entities in the form of digital signals (such as a string of characters). This is necessary in order to enable both this service and those entities to respect such choices.
have your say