RYANAIR IS A victim of its own ‘niceness’ with regard to a number of the company’s policies, according to a director of the company.
Neil Sorahan said today that the company was considering doing away with its two-bag carry on allowance on flights in order to put an end to ‘abuse’ of the system.
Speaking to BBC Radio Five Live, Sorahan said that removing the allowance was just one of “a lot of different initiatives” being considered by the company.
“We’re a victim of our own niceness at this stage in that we have a number of passengers who don’t obey the baggage sizers and with the best will in the world bring bags on board that will never fit into the overhead bins,” he said.
Sorahan said that it is necessary for the company to make sure that people “comply with these rules”.
Some people abuse these policies. I’ve seen some people with bags twice, three times the size of what a bag should be going on board and we’ve just been too nice when it comes to these things, and it’s causing delays at boarding boarding gates at this stage.
“It’s (removing the baggage allowance) one of a number of initiatives that we’re looking at, but we haven’t made up our mind about anything yet,” he added.
The interview came on the same day that Ryanair announced that its average fares had dropped by 17% in the third quarter of its financial year, with profits slipping to €95 million year on year.
An average Ryanair fare now stands at €33, while traffic has risen 16% to 29 million customers.
CEO Michael O’Leary says that the company’s falling yields are being “exacerbated by the sharp decline in Sterling following the Brexit vote”.
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