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Samaritans received more than 10,000 calls over Christmas

Monday 30 December was the busiest day, while volunteers took 520 calls on Christmas Day.

VOLUNTEERS AT THE Samaritans helpline received 520 calls on Christmas Day last month.

Over the entire Christmas period – from Saturday, 21 December 2013 to Sunday 5 January 2014 – they took 10,049 calls which represented 2,291 hours of listening time.

Statistics given to TheJournal.ie show the busiest day of the holiday period was Monday, 30 December during which 758 calls were taken. That figure is above the daily average of 672.

New Year’s Eve and New Year’s Day saw totals that were below average with 525 and 578 calls taken respectively.

However, the busiest hour over the fortnight was on 1 January when 65 calls were made in just 60 minutes.

Usually, the most hectic hour for the helpline is midnight to 1am on Friday night/Saturday morning when an average of 44 calls are received.

A spokesperson for the charity said it is helpful to understand the behaviour of some callers when analysing calls.

“For anyone in distress, it can be enormously difficult  to ask for help. Many people will ring several times  before they feel comfortable enough to speak. These silent calls are recorded as calls to Samaritans’ service, and Samaritans volunteers will not end a  silent call; they remain on the line until the person at  the other end hangs up,” she explained.

The issues discussed with callers varied greatly, including but not limited to, depression, relationship problems, family issues, loneliness, physical and mental health issues, alcohol, drugs, self-harm, financial worries, illness, issues around sexuality and suicide ideation.

Currently, there are more than 2,000 volunteers across 13 branches of Samaritans Ireland. Each volunteer works about 15 hours per month.

Earlier figures showed that Childline responded to 1,450 calls, texts and other messages on Christmas Day. Another teen helpline has seen a 65 per cent increase in contact from young people across the country.

Samaritans is available round the clock, every single day of the year. The organisation provides a safe place for anyone struggling to cope, whoever they are, however they feel, whatever life has done to them. People can call 1850 60 90 90, email jo@samaritans.org, or visit www.samaritans.ie  to find details of the nearest branch and to learn more about our work.

Helplines:

  • Samaritans 1850 60 90 90 or email jo@samaritans.org

  • Teen-Line Ireland 1800 833 634

  • Console 1800 201 890

  • Aware 1890 303 302

  • Pieta House 01 601 0000 or email mary@pieta.ie

  • Childline 1800 66 66 66

Read: Childline responded to 1,450 calls, texts and messages on Christmas Day

Numbers: Christmas can ‘heighten feelings of loneliness and despair’

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13 Comments
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    Mute J.D. Finnerty
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    Dec 20th 2018, 3:35 PM

    I don’t know if I’m alone in this, but, A Star is Born, for all its hype, was a fairly bog standard, run of the mill, snooze fest.
    The main song is a decent tune though.

    146
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    Mute Shane McGettrick
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    Dec 20th 2018, 3:38 PM

    @J.D. Finnerty: a remake of a remake, with a story as boring as it is predictable (even if you haven’t seen the others). Hard to believe it got such acclaim.

    106
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    Mute Linny
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    Dec 20th 2018, 3:42 PM

    @J.D. Finnerty: Completely agree. Ga Ga was good but Bradley Cooper just annoys me. Main song was the only decent song in it.

    46
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    Mute Jack
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    Dec 20th 2018, 6:55 PM

    @J.D. Finnerty: yeah, you’re on your own. Not met a single person yet who didn’t adore it. And that includes men who never cry. Who admitted crying.

    11
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    Mute Dave McCrea
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    Dec 21st 2018, 12:51 AM

    @J.D. Finnerty: you should be alone in this. It was not bog standard at all

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    Mute Dave McCrea
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    Dec 21st 2018, 12:52 AM

    You Were Never Really Here had a screenplay???

    1
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    Mute JJ O Riordan
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    Dec 20th 2018, 3:21 PM

    The critics really hated Bohemian Rhapsody, while everyone that I know who watched adored it. I don’t get it. Malek has to win an Oscar. It’s the best acting performance I’ve seen in years.

    121
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    Mute Nikas Peckeliunas
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    Dec 20th 2018, 3:50 PM

    @JJ O Riordan: huge fan of Freddie and the band but had to be honest the movie was a let down…. It’s like they tried sensoring everything

    31
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    Mute Nikas Peckeliunas
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    Dec 20th 2018, 3:52 PM

    @JJ O Riordan: but Malek was brilliant to be honest. Will he win? I’d say Bradley Cooper will

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    Mute Arch Angel
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    Dec 20th 2018, 4:18 PM

    @Nikas Peckeliunas: An outstanding performance, I saw a comparison someone did of Queen’s Live Aid set and that of Malek’s for the movie. Initially they started out somewhat sceptical but were truly astounded, Rami Malek had Freddie’s every move memorised, down to how he held the microphone, how he stood. Even the remaining band members blessed, themselves initially wary, gave this performance a glowing endorsement.

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    Mute Power Aine
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    Dec 20th 2018, 4:54 PM

    @Nikas Peckeliunas:

    Spelling please, its censoring.

    4
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    Mute Of a break. Of a Kitkat.
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    Dec 20th 2018, 5:10 PM

    @Power Aine: it’s it’s.

    48
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    Mute Damien Aulsberry
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    Dec 20th 2018, 5:21 PM

    Three billboards is head and shoulders above everything else…should have won the Oscar for best original screenplay…a fantastic read

    47
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    Mute Joseph Devine
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    Dec 20th 2018, 7:50 PM

    @Damien Aulsberry: ya that was a brilliant movie imo.

    6
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    Mute Eddie O'Connor
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    Dec 20th 2018, 9:57 PM

    @Damien Aulsberry: Cannot believe that 3 billboards doesn’t even the top 10 on this list. Much better movie than ladybird.

    15
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    Mute Sean May
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    Dec 20th 2018, 4:19 PM

    “First Man” is movie of the year for me by a long shot: absolutely one of the most moving and inspiring films I’ve ever seen. Deserves to clean up in awards for Cinematography, Sound & Editing, Adapted Screenplay, Direction and that wonderful score by Justin Hurwitz. Would give nods as well to Claire Foy as Janet Armstrong and Ryan Gosling for his suitably restrained and under-stated performance as Neil Armstrong.

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    Mute Toomasu Sumitsu
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    Dec 20th 2018, 8:18 PM

    @Sean May: I thought it was boring. An amazing achievement considering the subject matter

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    Mute liam ward60
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    Dec 20th 2018, 3:20 PM

    No point in watching them on Irish TV add free telly highly recommended ha

    14
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    Mute Acedeuce
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    Dec 20th 2018, 6:19 PM

    “upgrade” definitely the best Sci-fi movie of 2018 anyways.. If you haven’t checked it out, I’d highly recommended.. This is coming from a movie connoisseur :)

    6
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    Mute Acedeuce
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    Dec 20th 2018, 8:02 PM

    @Acedeuce: ” hereditary ” is also hands down the best horror movie of 2018.. Genuinely creepy, atmospheric, good acting.. No usual cheap jump scares. Solid proper horror film.

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    Mute Kieran Stafford
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    Dec 20th 2018, 6:34 PM

    You were never really here and blackkklansman are 2 of the most rubbish films I’ve ever seen

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    Mute Toomasu Sumitsu
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    Dec 20th 2018, 8:20 PM

    @Kieran Stafford: yeah Blackkklansman was terrible. The handful of jokes were in the trailer.

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    Mute Brendan Oconnor
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    Dec 21st 2018, 2:23 AM

    Jingle all the way .. and .. Air Bud 3 ..both on T.v today

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    Mute Maurice Dodd
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    Dec 20th 2018, 7:59 PM

    So she got away with it

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    Mute Seamus Mac
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    Dec 21st 2018, 8:49 PM

    Gosnell is worth a watch but it won’t be shown anywhere.

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    Mute Dave McCrea
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    Dec 21st 2018, 12:52 AM

    You Were Never Really Here had a screenplay??

    1
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