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Tesco home delivery workers to lose higher pay rate over roster change

The grocery giant is reducing its delivery window for orders, meaning employees will no longer work during ‘unsociable’ hours.

TESCO HOME DELIVERY WORKERS are set to have their rostered hours changed to no longer include ‘unsociable’ times, losing a higher rate of pay as a result.

The grocery giant is reducing its home order delivery window from 8am-10pm down to 10am-8pm in a move that it claims “reflects the feedback received from our driver colleagues”.

However, the change has caused some discontent because it means workers will no longer receive the time-and-a-half pay rate for working during unsociable hours.

Roster changes will affect home deliver workers and ‘dot com pickers’ who fulfil online orders.

In a statement to The Journal, a Tesco Ireland spokesperson said the change will allow  it to “offer increased delivery availability for customers at the times we normally experience the greatest demand for slots”.

“There is no cut to driver hours, rather their hours will change to match the customer delivery hours improving the attractiveness of these important roles, which is in line with their employment contract,” the spokesperson said.

This change will mean that drivers will spend less time caught in peak morning commuter traffic, finishing their shift at an earlier time in the evening and more time delivering to more of our customers.

“In trials, the change has been positively received and reflects the feedback received from our driver colleagues. We are supporting our colleagues through the change.”

But one worker who spoke to The Journal said that the affected employees feel the move is “incredibly unfair given the support and loyalty that colleagues have shown the company throughout the Covid pandemic”.

“Not only did we put our own health at risk but our close family and friends and anyone else associated, so we feel we have no further option than to highlight our grave concerns.”

The worker said they want to have a “fair and transparent work-life balance” and to be treated fairly by Tesco.

Mandate, the trade union that represents Tesco workers, said that the sudden roster changes are unfair to workers.

The union understands that Tesco has offered a once-off compensation payment and a new consolidated pay scale to the affected workers.

However, Assistant General Secretary Jonathan Hogan said that despite the compensation, the new rostering arrangements will result in “massive ongoing annual net losses for current workers”.

One worker in Dublin told the union that her potential loss of earnings over the year could amount to thousands of euros, Hogan said.

Speaking to The Journal, Hogan said that “even before the world started considering the introduction of a vaccine, our members were out there in the grocery sector continually serving the needs of customers”.

“That’s one of the really difficult things about this development is that as we emerge from the pandemic, the first people now that are going to suffer a loss of earnings are retail workers that brought us and Tesco through the pandemic,” he said.

“We’re not talking about people on huge earning levels. Most of these people are on very modest pay rates, any anything from €12.12 an hour, up to about €14.87. Some of them [on older rates] would be higher than that but by and large, they’d be on €14.87.

“The company are offering the consolidated rate, a higher rate, which would bring the top point of the new pay scale up to 15.25, but it still won’t cover the loss of earnings,” he said.

Hogan said that the union learned about the development through members rather than from Tesco directly.

In a statement, he raised the matter of “work-life balance issues” in addition to the financial consequences.

“Over recent years, Tesco Ireland has stepped away from its previous constructive approach to industrial relations and this latest move is, unfortunately, in line with that new approach,” he said.

“No attempt has been made by the company to engage with Mandate Trade Union directly or to ensure that our impacted members are appropriately protected in relation to their overall earning levels.

“Tesco Ireland needs to do much more for these staff than once-off compensation payments and consolidated pay rates which are clearly not enough to protect their current income levels. Instead, they need to engage with their staff’s union representatives and sort the issues out through constructive dialogue.”

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    Mute Sean Higgins
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    Apr 21st 2023, 4:33 PM

    And in the meantime Ireland’s ‘price matching’ Supermarkets including the discount stores keep pushing up their prices.

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    Mute Pat Man
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    Apr 21st 2023, 4:32 PM

    Whatever happened to “Every little helps”

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    Mute John McGovern
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    Apr 21st 2023, 6:06 PM

    @Pat Man:
    “Every little helps Tesco”

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    Mute Ann Neylan
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    Apr 21st 2023, 6:21 PM

    Tesco’s is very close to my home and after doing my weekly shop in Dunnes, I realised that I forgot the deodorant. I went to Tescos and was absolutely shocked that Dove deodorant (200ml) cost €9. I left, and went to Dunnes (a 3 minute drive) and got the Dove deodorant (250 ml) for €3…. Never again will I set foot in Tescos.

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    Mute David Goddard
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    Apr 21st 2023, 8:03 PM

    @Ann Neylan: Something stinks about deodorant costing €9, it really is the pits.

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    Mute Peter
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    Apr 22nd 2023, 12:49 PM

    @Ann Neylan:

    I saw the comments on twitter and someone shared the same from Dunnes with the €9 price

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    Mute Bernie Mullery
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    Apr 21st 2023, 5:34 PM

    I always give the driver a tip they really deserve it they are so helpful I am getting my shopping since the start of covid and every driver was always very helpful and pleasant.

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    Mute James O'Reilly
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    Apr 21st 2023, 10:21 PM

    I worked as a driver for tesco for 17 years
    We weren’t consulted or offered a one time payment, plus I reckon the delivery slots they got rid of where the most popular
    We were given 2 weeks notice of the change.
    This is pure money making racket
    They want everyone doing click and collect to save on wages, fuel, van rental etc.

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    Mute Kevin Collins
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    Apr 21st 2023, 4:58 PM

    Do they get tips at all? I’ve often wondered if this is expected or not.

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    Mute anthony hilton
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    Apr 21st 2023, 5:35 PM

    @Kevin Collins: yes they do especially at Christmas

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    Mute Alan Kelly
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    Apr 21st 2023, 8:40 PM

    It’s all about big profits and bonuses for the top swines with there snouts in the trough

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    Mute Mark Sheehan
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    Apr 21st 2023, 9:16 PM

    @Alan Kelly: nothing worse than jealousy

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    Mute James Johnson
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    Apr 21st 2023, 7:22 PM

    Dunnes are flying it lads on home delivery I’d take a look there lol

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    Mute Niamh Brady
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    Apr 21st 2023, 8:43 PM

    @James Johnson: Probably why cutting delivery hours, I switched from Tesco to Dunnes as Tesco were always out of stock since Brexit.

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    Mute Colin Bray
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    Apr 22nd 2023, 11:26 AM

    Tesco says that this shift change is being driven by their “Driver Colleagues”. As a Tesco driver I can assure you that this is not true. People do not realise that a Tesco driver has to load and unload their van up to three times a day. The van can contain up to 100 boxes of up to 10Kg per box. That is potentially up to 1000Kg that has to be loaded and unloaded for three trips per day, morning, afternoon and evening deliveries. This is hard work for low wages. I realise that there isn’t a tipping culture in Ireland but customers could show their support and appreciation by giving a small tip to these workers if they feel that they are getting a good service. This would supplement the low wages as happens in the hospitality industry. To quote the Tesco motto “Every little helps” Thank you.

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    Mute kevin mc cormack
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    Apr 22nd 2023, 11:23 AM

    Tesco should release that thankfully their customers do have other options this messing about with club card prices and now this, it looks like the €2.8 billion profit they made last year isn’t enough

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    Mute Padraic Cullen
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    Apr 22nd 2023, 2:52 PM

    Greed,Greed, greed, nothing more, nothing less. Should be ashamed of themselves for only they have no morals. Let’s make the shareholders richer at the expense of the menial worker! Should be boycotted!!

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    Mute Mik Waaa
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    Apr 23rd 2023, 9:39 AM

    Tesco saving hundreds of thousands in wages and more product out in 4 hours less so tesco employees work harder for less money and less hours

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    Mute PHC D
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    Apr 23rd 2023, 5:50 PM

    I’ve noticed that they are pushing their self service tills big time as well.I’ve asked in my local Tesco how come only one or two tills are Open,could they not get staff?
    Told its policy to get people checking themselves out.People are mad to be using them,it’s only filling shareholders coffers and doing people out of a job.

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    Mute Dee
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    Apr 23rd 2023, 8:56 AM

    What is their pay rate?

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