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File photo. Rick Findler/PA Images

Hundreds of thousands left stranded after UK travel agent Thomas Cook goes bankrupt

Around 22,000 people have now been left without a job due to Thomas Cook’s collapse.

BRITISH TRAVEL GROUP Thomas Cook has declared bankruptcy after failing to reach a last-ditch rescue deal, triggering the UK’s biggest repatriation since World War II to bring back tens of thousands of stranded passengers.

The 178-year-old operator, which had struggled against fierce online competition for some time and which had blamed Brexit uncertainty for a recent drop in bookings, had been desperately seeking £200 million (€227 million) from private investors to avert collapse.

The news leaves a reported 600,000 tourists stranded worldwide, including around 150,000 holidaymakers seeking help from the British government to return home.

In a statement published in the early hours of the morning, Thomas Cook said that “despite considerable efforts” it was unable to reach an agreement between the company’s stakeholders and proposed new money providers.

“The company’s board has therefore concluded that it had no choice but to take steps to enter into compulsory liquidation with immediate effect,” the statement added.

The UK government has hired planes to fly home British tourists.

“Following the collapse of Thomas Cook and the cancellation of all its flights, Transport Secretary Grant Shapps has announced that the government and UK Civil Aviation Authority has hired dozens of charter planes to fly customers home free of charge,” a statement said, describing it as the largest repatriation in peacetime history.

“All customers currently abroad with Thomas Cook who are booked to return to the UK over the next two weeks will be brought home as close as possible to their booked return date,” the government added.

Irish customers will also be covered by this repatriation programme as their initial flights would have departed from the UK.

Ireland’s Commission for Aviation Regulation said any Irish customer who purchased from the Thomas Cook group and are due to return to the UK on or before 6 October will be accommodated on a new flight. 

This will be either on a flight operated by the UK’s Civil Aviation Authority or on existing flights with other airlines. 

After 6 October holidaymakers will have to make their own travel arrangements. The CAR has advised people to keep their receipts as they should be entitled to reimbursement under the UK’s ATOL scheme

For anyone who has not yet gone on their holiday, most are now cancelled and customers should not go to the airport. 

If you booked a Thomas Cook package through an Irish travel agent, you should contact them. 

Both a tour operator and an airline, the travel giant’s key destinations were in Southern Europe and the Mediterranean but it also offered holidays in Asia, North Africa and the Caribbean.

Thomas Cook chief executive Peter Fankhauser called it a “deeply sad day”, with thousands of jobs lost.

“It is a matter of profound regret to me and the rest of the board that we were not successful,” he said.

“This marks a deeply sad day for the company which pioneered package holidays and made travel possible for millions of people around the world,” he added in the group’s statement.

22,000 jobs

The firm’s creditors held a marathon meeting on Sunday to try and work out a deal, followed by a meeting of the board of directors.

Reports said a collapse of the group would mean the repatriation of 600,000 tourists, including around 150,000 seeking government help returning to the UK.

Two years ago, the collapse of Monarch Airlines prompted the British government to take emergency action to return 110,000 stranded passengers, costing taxpayers some £60 million on hiring planes.

As well as the grounding of its planes, Thomas Cook has been forced to shut travel agencies, leaving the group’s 22,000 global employees – 9,000 of whom are in Britain – out of a job.

Chinese peer Fosun, which was already the biggest shareholder in Thomas Cook, agreed last month to inject £450 million into the business as part of an initial £900 million rescue package.

In return, the Hong Kong-listed conglomerate acquired a 75% stake in Thomas Cook’s tour operating division and 25 percent of its airline unit.

“Fosun is disappointed that Thomas Cook Group has not been able to find a viable solution for its proposed recapitalisation with other affiliates, core lending banks, senior noteholders and additional involved parties,” the Chinese group said in a statement to AFP on Monday.

Cabinet maker Thomas Cook created the travel firm in 1841 to transport temperance supporters by train between British cities.

It soon began arranging foreign trips, being the first operator to take British travellers on escorted visits to Europe in 1855, to the United States in 1866 and on a round-the-world trips in 1872.

Thomas Cook grew into a huge operation, becoming both a tour operator and an airline, but fell into massive debt despite recent annual turnover of £10 billion from transporting about 20 million customers worldwide.

© – AFP, 2019

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    Mute Vocal Outrage
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    Sep 23rd 2019, 7:12 AM

    That is a scary number of job losses in an industry already under pressure, also now only leaves one major tour operator on the British high street I think, TUI, I sense a further swing to online operators

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    Mute David Garland
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    Sep 23rd 2019, 8:31 AM

    @Vocal Outrage: believe it or not but some people still like to go into the local travel agents to book the family holiday.. Low deposits and paying it off by the week is very appealing to some people..

    86
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    Mute James O Donoghue
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    Sep 23rd 2019, 9:16 AM

    @David Garland: some people liked buying CD’S too and look what happened there.

    It’s generational thing. But their days are numbered. Online bookings have taken over

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    Mute David Garland
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    Sep 23rd 2019, 9:47 AM

    @James O Donoghue: So you reckon it’s only the older generation that book in the retail shops? All ages go into travel agents and book holidays because sometimes it’s cheaper and as I pointed out if you’re booking five flights and a hotel you can pay €50 deposit and pay it off as you go. All the leaving cert students book in travel agencies and they’re the generation you think are booking online.. Flights and park passes to Disneyland for example cost thousands, they can be booked with low deposits but need to be paid in full if booking yourself online..

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    Mute Terrence Edwards
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    Sep 23rd 2019, 9:55 AM

    @Vocal Outrage: TUI are german.

    8
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    Mute Alex Nevin
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    Sep 23rd 2019, 10:26 AM

    @David Garland: Yeah you’re right there actually. I’m in college and that’s exactly what a friend of mine and myself did this summer. Being college students and only having money from summer jobs, we paid a €50 deposit and paid the rest weekly for a month or so

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    Mute Diarmuid Hunt
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    Sep 23rd 2019, 11:14 AM

    @David Garland: As far as I’m aware there are online agents that you can do the same with, deposit followed by installments.

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    Mute Vocal Outrage
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    Sep 23rd 2019, 11:48 AM

    @David Garland: I believe that was my point, the Thomas Cook closing it further limits the options for physically going into a travel agents as opposed to doing it all online. Plus, many independant travel agents would have worked with Thomas Cook as effectively a wholesaler to reduce costs.
    @Terrence Edwards: but they are a major player in terms of physical travel agents upon the British high street are they not? I was looking from a consumer perspective, rather than where they maybe headquartered?

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    Mute Tommy Roche
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    Sep 23rd 2019, 11:50 AM

    @Diarmuid Hunt: Many do. But it’s a rip off. If you have a bank, credit union or post office account you’re far better off getting a loan and paying off the holiday in full. Roughly 8% average APR with financial institutions, versus for example 29.9% APR with lastminute.com.

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    Mute Jessie Ginger
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    Sep 23rd 2019, 1:54 PM

    @Vocal Outrage: TUI will have a monopoly now which is good for nobody. The entire finance industry needs new regulations.

    4
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    Mute Manbackonboard
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    Sep 23rd 2019, 7:24 AM

    Britain is such a wonderful country we won’t need to travel to those gasthly countries in Europe to holiday anymore. We will travel the Queens highway to holiday in her kingdom or visit the off shore island of Ireland. Sorted.

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    Mute GerryCummins
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    Sep 23rd 2019, 9:19 AM

    @Manbackonboard: is that because your mastery of the English language suits you better in English speaking locations?

    25
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    Mute Manbackonboard
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    Sep 23rd 2019, 2:29 PM

    @GerryCummins: well ya, except when I go to kerry. What language do they speak there??

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    Mute Rob Hunt
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    Sep 23rd 2019, 7:32 AM

    Very sorry to see this. Have never used them for a package but we flew to Mexico with them earlier in the year and it was by far the nicest experience I’ve had on a plane. Staff couldn’t have been friendlier or more accommodating.

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    Mute Joe Shea
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    Sep 23rd 2019, 7:17 AM

    Can’t beat b&b in Kerry

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    Mute Jesus Christ
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    Sep 23rd 2019, 8:31 AM

    @Joe Shea: Ah you can for sure. Look at Killarney, an awful dump.

    42
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    Mute David Linehan
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    Sep 23rd 2019, 8:40 AM

    @Jesus Christ: Tralee is worse but Kerry in general is one of the best. Beautiful places to visit

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    Mute thephantomshit
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    Sep 23rd 2019, 8:58 AM

    Jesus Christ you can’t be serious?

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    Mute Stevie Doran
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    Sep 23rd 2019, 1:22 PM

    @Joe Shea: half the price abroad and somewhere sunny

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    Mute Chin Feeyin
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    Sep 23rd 2019, 1:41 PM

    @Joe Shea: Ah, shure, ya can go Shpain for a fortnight for fifty quid and the sun is guaranteed.

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    Mute Darren Forde
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    Sep 23rd 2019, 7:21 AM

    Don’t forget that travel insurance folks. Its getting all to common this last few years. Sad to see so many people lose jobs

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    Mute Aine Power
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    Sep 23rd 2019, 7:43 AM

    Thomas Cook has been in trouble since last year, its strange that people kept booking holidays with them. Always check a travel company’s financial background before booking and get your travel insurance the day you book your holiday not a few days before you travel.

    44
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    Mute Roots Green
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    Sep 23rd 2019, 7:42 AM

    How about a few lines in the Impact in Ireland – number of Irish jobs lost – Number of Irish stuck abroad – lazy journalism .

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    Mute Jesus Christ
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    Sep 23rd 2019, 8:33 AM

    @Roots Green: maybe it’s not known yet. They’re journalists not script writers.

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    Mute Ken Farrelly
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    Sep 23rd 2019, 2:05 PM

    @Jesus Christ: no harm in making up a few numbers to tied us over until facts are known. Keeps the story edgy and engaging….

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    Mute Dara O'Brien
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    Sep 23rd 2019, 7:24 AM

    The dangers of running tight margin business when you still maintain large overhead costs. Business and commerce are changing at a really fast pace and if you can’t react quickly enough, you’ll fail hard.

    9,000 jobs gone in the UK overnight is a tough pill to swallow and, at this time of year, prospects in the holiday space aren’t great to say the least.

    33
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    Mute Rory J Leonard
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    Sep 23rd 2019, 8:51 AM

    @Dara O’Brien:

    Agreed! Sad that after 178 years this global brand has had to cease trading. With 90 days credit being granted to TC by the hotels, it needed a strong constant pipeline of punters to keep the house of cards stable. Brexit, declining value of Sterling, direct booking via Internet…TC business model was an accident waiting to happen.

    Fosun’s first €450m investment deal of last month appears to have been executed, per the article, with those 75% and 25% acquisitions. Painful, unless post-collapse benefits have been factored in eg Brand Acquisition for one Pound.

    It’s not at all like very astute Chinese Investors to get caught in such a short time span on an investment.

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    Mute Lainie Ed
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    Sep 23rd 2019, 9:22 AM

    @Rory J Leonard: there would be a lot of assets left in the company and as existing major shareholder and now primary debtor they should get their pick of them- including 30+ Airbus a320s only purchased last year…

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    Mute Lainie Ed
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    Sep 23rd 2019, 9:24 AM

    @Rory J Leonard: actually I’ve just checked and their fleet in worth in the region of 3.25 billion…

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    Mute Dave.
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    Sep 23rd 2019, 10:43 AM

    @Lainie Ed: I would say they are leasing the aircraft. I was on a TUI plane last week. On boarding, if you look at the plate above your head walking into the cabin, it says something like this plane is leased and owned by Well Fargo Bank.

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    Mute Joseph Molloy
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    Sep 23rd 2019, 7:57 AM

    Probably blame the Backstop and Brexit.. Sorry to see so many out of work and lost holidays

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    Mute Paul Shepherd
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    Sep 23rd 2019, 10:09 AM

    @Joseph Molloy: I’m in Spain at the moment where it has affected a lot of people. Unbelievably, many Brit ex pats are whinging that the EU should have stepped in to save the company!!! Presumably just add the cost to the Brexit divorce bill that may never be paid?

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    Mute Shougeki
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    Sep 24th 2019, 4:34 PM

    @Paul Shepherd: I saw a show about interviewing a load of Old English people in southern spain that ahd voted for Brexit. When they were told their pets would need passports, their medicals wouldnt be covered, they would probably need a tourist visa etc etc, they were all going “Huh, what?” They don’t seem top realise they have shot themselves in the foot.

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    Mute David Van-Standen
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    Sep 23rd 2019, 8:04 AM

    They are rightly Thomas Cooked!

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    Mute Davy Sanders
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    Sep 23rd 2019, 10:42 AM

    @David Van-Standen: Down the Thomas Crapper!

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    Mute Stevie Doran
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    Sep 23rd 2019, 1:21 PM

    One of Boris’s “bumps on the road”

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    Mute Rodney Williams
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    Sep 23rd 2019, 9:01 AM

    Bye now!

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    Mute Jessie Ginger
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    Sep 23rd 2019, 1:53 PM

    Capitalists playing with people’s lives… acting like this wasn’t on the cards.

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    Mute Colm Walsh
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    Sep 23rd 2019, 1:26 PM

    Thomas Cook to Thomass Crook

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    Mute John Deere
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    Sep 23rd 2019, 7:22 AM

    O Learey won’t have difficulties replacing staff now

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