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VIRGIN MEDIA IS set to pay 100,000 of its customers €3 million in refunds, following an investigation by regulator Comreg into so-called post-cancellation charges.
The probe by Comreg found that Virgin was continuing to charge its customers after services were cancelled.
In a statement, the regulator said Virgin failed to proactively refund customers and instead retained the monies in inactive accounts.
Its investigation concluded that Virgin Media retained these credits contrary to the Communications Regulations Act 2002, sections 45 (1) (a) (ii) and 45 (1) (b).
Comreg informed the company that it intended to seek a High Court restraining order, requiring Virgin Media to cease this practice.
Yesterday, Virgin Media provided formal commitments to Comreg that will see it pay out €3 million to customers that were affected.
Refunds are due to be paid to 100,000 customers by 31 March 2021.
The average refund due to customers is around €33.
Virgin Media will also review all other credits, other than those relating to post-cancellation charges, on any inactive accounts and refund those credits to customers by 30 June 2021.
The company has also established a dedicated helpline in respect of the refund process. It can be reached on 1800 941 770. It will also publish information on the Virgin Media website for customers affected by the issue.
A Virgin Media spokesperson told TheJournal.ie: “Virgin Media takes regulatory compliance extremely seriously and it is our position that we are in full compliance with all our regulatory obligations.
“Virgin Media has proactively co-operated with ComReg throughout this entire process and we note the investigation has now concluded.”
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A Greek tragedy.
Watch dictatorship win over democracy and weep.
So much for all this “cradle of democracy” and “why don’t we do the same in Ireland” nonsense, reality kicks in hopefully
I for one hope the Greeks get their referendum and the result that will hopefully lead to the collapse of the euro and all the shit that goes with it.
The harsh reality for millions of Greeks is that romantic notions about democracy won’t put food on the table next month. They have a stark choice. Accept the bail out.. Death by a thousand cuts… Or reject the bailout… Instant death. Their pompous politicians ought to be ashamed for bring their Nation to it’s knees.
The € will croak and the quicker and less painful the better,Insane concept from the off.
Why was it insane?
We are witnessing the explicit emergence of authoritarian capitalism. No longer can we have any illusion that democracy has any part to play in the plans of those who wish to continue with unending wealth accumulation.
Meanwhile on the streets of Oakland we see this http://twitpic.com/7aazyi
The game has yet to be played out. If this kinda of authoritarianism is not resisted as China becomes the greatest superpower idea of genuine democracy will be snuffed out for sure. thats the choice now authoritarian capitalism where societys rule are organised from above by and few for a few. Or democracy from below where we govern ourselves as equals. The idea that there is no left and no right is the greatest stunt the right has pulled, but make no doubt of the iron fist that lies at the heart of the “free markets”
Emergence of authoritarian capitalism !!!! it’s been that way since man came out of the caves
We are not an automatic democracy. We elect representatives and they think for us for five years. Vote good quality people in every five years then largely STFU. However if we vote in venal twits like about 50% of our politicians are we’ll have to keep demanding a vote every 6 months no matter what. It is not part of (or even good practice in any circumstances) to give everyone a broad vote on every economics bill.
Now some you can make an argument for but one that writes down vast chunks of their debt is the only way to go.
“Instant death” is bit dramatic don’t you think. Headline should read ‘Greek finance minister’s grab for power’.
Come on Papandreou!
A figure of speech only. I don’t envisage bodies all over Athens streets.. This is getting dangerous now. Financial warfare is being unleashed on Europes citizens. Dramatic enough??:)
And the Greeks (via referendum) are fighting back.
A bit of back peddling finally! About time
Napoleon in high heels and Hitler in drag. Don’t worry. All is not lost. This is the final act in the farce that is “the markets”.
This is the future – Ordinary Greeks are taking matters into their own hands:
“In early October, a peculiar news item barely made its way into the back pages of Greek national press: in the northern city of Veria, a small group of people had started reconnecting the electricity supply of households disconnected from the national grid due to bill non-payment. This kind of solidarity action seemed rather abnormal.
Then again, it is difficult to define what constitutes normality in the country nowadays – the upper echelon of political power is in an unprecedented turmoil, and Tuesday’s referendum announcement by prime minister George Papandreou, followed by him reportedly preparing to step down, has thrown his political allies and foes into a tailspin. Parliamentary opposition parties are calling for a “national unity” government, snap elections, or a succession of the two; the entire mainstream political spectrum in the country seems to have entered a delirious state of panic. In a stunningly surreal scene, eurozone leaders and global markets are nervously waiting for people in Greece to cast a vote.
And yet, at this precise moment, Greek people are realising they are left with what they had at the outset – that is, absolutely nothing to hope for from the mainstream political scene.”
See more here http://www.guardian.co.uk/commentisfree/2011/nov/03/greeks-austerity-grassroots?CMP=twt_gu
What’s brendan Gleason doing there
Lol neo.
have your say