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The ireland.com email service homepage Screengrab via ireland.com

@ireland.com email users slam 'disgraceful' decision to end service

Some 15,000 active users of the email facility will now have to transfer their data and set up a new email account as the service will shutdown next month.

TOURISM IRELAND HAS said that it will not be providing an email service for users of the @ireland.com domain who will see their accounts shutdown within weeks after the Irish Times sold the domain for around €495,000.

Some @ireland.com email users have responded angrily to yesterday’s news that their email service will be discontinued from 7 November when users will no longer be able to send or receive messages while emails sent to their @ireland.com address will bounce back.

The 15,000 people who still use @ireland.com accounts will have until 7 December to transfer any data saved on their account to a new email host but some, who have been using the service for over a decade and initially paid for it, have expressed their unhappiness with the move.

The Irish Times has said that the service was losing money and has apologised for the inconvenience the move will cause.

Businesswoman Siobhan King-Hughes told TheJournal.ie: ”I’ve had this account for more than 10 years. Now I get three weeks notice that my email address is gone. No opportunity to protest, no reasonable time frame for change.

“It feels like we’re having the rug pulled out from under us,” she added. “I think it’s very unfair. They haven’t even given the option to people to pay for it. I’d have been happy to pay for it.”

Tourism Ireland, which is mostly funded by the State, acquired the domain in a deal worth around €495,000 which was announced yesterday.

Another @ireland.com account holder, Keith Gavin, described the decision as “disgraceful” and in an email to the customer service team handling the matter, said:

Not only will I now have to go through the tortuous process of having to inform everyone of a change of email address, but I will also need to get all my corporate literature, business cards, brochures, etc. revised, which will be a very expensive exercise and a cost I could do without in the current economic climate.

Another user, Liam Ireland, said that the Irish Times should compensate users: “Its a major nuisance for me. I believe The Irish Times should be paying compensation to owners who paid and supported them over the years, and are now faced with hours of work.”

Tourism Ireland said that it had acquired the domain “because the ease of recognition and memorability” of the domain. It said that the responsibility for the email address service lay with the Irish Times.

A statement said: “Regarding the @ireland.com email address service, this is the responsibility of The Irish Times. Tourism Ireland has bought the domain name, Ireland.com, as part of our remit is to promote the island of Ireland around the world; we are not an email service provider.”

The Irish Times did not immediately respond to a request for comment but its Head of Online, John O’Shea, told Siliconrepublic.com that that the email service “was no longer our core business” and had been outsourced to a third party.

He said that the outsourcing of the service was costly and was losing the newspaper money as a result.

In a statement on ireland.com, which includes links to an FAQ and guide to transferring data, O’Shea says: “We would like to apologise for any inconvenience caused to our valued customers.”

Read: Tourism Ireland buys ‘Ireland.com’ URL from The Irish Times

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51 Comments
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    Mute Willie Marty
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    Aug 23rd 2024, 7:23 AM

    Not one word on the housing crisis in this article.Why would any teacher want to work in Dublin for example with exorbitant rents and virtually no prospect of getting on the housing ladder.No wonder places such as Dubai are benifitting from our education system.

    252
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    Mute brian o'leary
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    Aug 23rd 2024, 7:31 AM

    @Willie Marty: apparently they’re not buying houses in dubai either as the union is highlighting the problems of returning?

    31
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    Mute James Leahy
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    Aug 23rd 2024, 8:19 AM

    @brian o’leary: ??

    27
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    Mute SV3tN8M4
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    Aug 23rd 2024, 8:11 AM

    No full time jobs for teachers, but let’s pay out hundreds of thousands to an RTE executive who was responsible for the Deceit, Lies & Misinformation around salaries, refused to attend the PAC, goes out sick for months & is then rewarded by the “new transparent regime” who hide their rewarding for incompetence, behind a Non Disclosure Agreement. What a mess of a country, Simon Harris allowing the whole RTE debacle continue, while schools can’t even get full time teachers. The moral of the story is, the more crooked, corrupt, incompetent you are, the more likely you are to succeed in Ireland, the days of being honest & hard working in Ireland are only for the fools.

    244
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    Mute Finian McG
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    Aug 23rd 2024, 9:00 AM

    @SV3tN8M4: hospitals taking on foreign staff…Irish Nurses in Sydney a few years ago holding signs saying ‘give is a reason to come home’

    83
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    Mute Keyser Söze
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    Aug 23rd 2024, 8:42 AM

    We are speeding towards an education crisis in Ireland. Just as decades of FF and FG has brought us a healthcare crisis and a housing crisis, their policies are also destroying education. We have packed schools with 30 or more students in each class. The number of students with additional needs is increasing as supports available to them decrease. Teachers are increasingly expected to parent, as well as educate. Norma Foley’s phoney war on phones is a great example of this.

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    Mute Athena
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    Aug 23rd 2024, 10:10 AM

    @Keyser Söze: You do realize that poorly educated children become adults who don’t necessarily practice scrutiny and skepticism, may focus on convenience and compliance (where parents are unable or unwilling to fill such gaps) and thus become sheeple citizens?

    27
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    Mute Alan Cooke
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    Aug 23rd 2024, 9:17 AM

    Limit career breaks to after 35. Went into a bar in Perth. 8 Irish teachers working there all under 40 and all on career breaks from teaching. Teachers with 3-4 years working should not be allowed to take career breaks. Do the job or leave, get out. Politicians do not set a good example.

    92
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    Mute Brendan Greene
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    Aug 23rd 2024, 9:25 AM

    @Alan Cooke: one important reason why young teachers take career breaks abroad is to try and build up a lump sum for a deposit on a house. This issue is directly related to the housing crisis.

    93
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    Mute Alan OConnor
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    Aug 23rd 2024, 10:02 AM

    @Alan Cooke: won’t make a difference. We’ve had two teachers just resign after failing to get a career break extension and stay in Dubai. A permanent job is not what it once was if you can’t get somewhere to live. And if they do come back they know they’ll get another job no problem.

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    Mute Mark De Brún
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    Aug 23rd 2024, 11:13 AM

    @Alan Cooke: Nonsense argument. I am teaching 15 years, the last 5 being in Sydney. I was stuck in the Irish system with no chance of progression because the Irish system values length in the job over efficacy. One year in Australia and I was earning 40K more than in Ireland, I pay 30% tax and I have been promoted twice. The Irish system is years behind England, Australia etc.

    35
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    Mute Alan OConnor
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    Aug 23rd 2024, 9:08 AM

    The worst minister we’ve ever had. Let’s ban mobile phones. Which she knows won’t work at second level. Let’s continue to make allowances in state exams for Covid years after the fact. Let’s give free books to those who don’t need them to win some votes. And on and on it goes

    102
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    Mute Karin Ahlers
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    Aug 23rd 2024, 9:49 AM

    Re-hire Enogh Burke.

    70
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    Mute ecrowley ecrowley
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    Aug 23rd 2024, 10:05 AM

    @Karin Ahlers: We’re desperate but not that desperate!

    34
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    Mute P. J.
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    Aug 23rd 2024, 10:10 AM

    @Karin Ahlers:
    Haha hahaha No school on earth would touch him.
    Even the head of the famously fanatical Westboro Baptist church in Kansas said he goes too far.

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    Mute Thesaltyurchin
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    Aug 23rd 2024, 11:39 AM

    @Karin Ahlers: lol… culty lunatic cant even get an open comments section!

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    Mute David Guiney
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    Aug 23rd 2024, 1:23 PM

    @jak: he was locked up because he’s an attention hoor who disrupted a school. If he walked into a school in the US without the right to be there he might have been shot.

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    Mute darraghlewis
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    Aug 23rd 2024, 9:49 AM

    I’m currently a Pme student in year 2, the salt in the wound regarding the tremendous cost is the utter irrelevance of the content of the course to instill the necessary skills to actually teach. Countless non value add essays. You can tell when it was expanded to 2 years they scraped the barrel for content, at least 60% fluff which enormous overlap/repetition of content. That’s what I find most demoralising, 13000 euros for fluff. Keep the money if that’s their primary concern, which I suspect it is, but my god lean up the program and trim the morbid obesity of fat that is currently contained within.

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    Mute brian o'leary
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    Aug 23rd 2024, 7:21 AM

    Maybe change the pay scales so they get more starting off and less later on as they’re much less likely to go off to dubai etc when they’re 40+ and have a mortgage and kids etc?

    51
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    Mute Mindful Muinteoir
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    Aug 23rd 2024, 8:01 AM

    @brian o’leary: If they’re only getting partial hours then even with elevating the pay scale teachers are starting out on miniscule money. And theres no requirement on principals to increase those teachers’ hours over time either. Why would you stay?

    64
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    Mute brian o'leary
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    Aug 23rd 2024, 8:19 AM

    @Mindful Muinteoir: a new type of permanent contract could be created, where a teacher could work in a few different schools within an area?

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    Mute Ashling Fenton
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    Aug 23rd 2024, 8:43 AM

    @brian o’leary: who would pay for the exhorbitant cost of travelling to several different schools? Also would timetabling give a person time to travel between classes?

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    Mute brian o'leary
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    Aug 23rd 2024, 9:45 AM

    @Ashling Fenton: exorbitant? My town has 5 secondary schools within walking/cycling distance? Milage could be orovided, with scheduling keeping travel to a minimum.

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    Mute Padraig O'Brien
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    Aug 23rd 2024, 9:51 AM

    My cousin worked “temporarily” for 12 years and missed out on pension contributions and mortgage opportunities.
    She then emigrated.

    48
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    Mute Mindful Muinteoir
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    Aug 23rd 2024, 11:36 AM

    @Padraig O’Brien: This ^^. The crisis is in availability of dogs-body teachers willing to take shite hours or last-minute day-to-day subbing. Treat teachers & teaching with respect.

    25
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    Mute Dan The Man
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    Aug 23rd 2024, 9:36 AM

    Point one of the payscale while paying Dublin rents lol…doesn’t take Einstein to work out the lack of new teachers in urban areas. After all those years in college…get out of here and onto a plane to a country that won’t bleed you dry in your younger years and will pay you well and not tax you to death while destroying you with high rents.

    61
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    Mute peter lynch
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    Aug 23rd 2024, 10:15 AM

    Some ideas to help solve the problem. Teachers need to be able to change schools without having to give up their CID. Access to redeployment must improve. Extra pay needs to be given to those who have extra qualifications. Posts need to return to being based on seniority. Teachers who return to the profession should not have to start at point one of the scale again. School inspections need to be stopped.

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    Mute Mark De Brún
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    Aug 23rd 2024, 11:19 AM

    @peter lynch: I agreed with all of that bar posts being based on seniority. The fact that Brenda who has been doing a mediocre job for 18 years is automatically entitled to a post is the kind of thing that drove me to Sydney. Ridiculous notion that you won’t find in any leading education system.

    I also disagree with school inspections being stopped however, let’s make them about pedagogy and making teachers better rather than catching people out who don’t have paperwork completed. The fact that most inspectors are woefully out of date with current research on best practice doesn’t help either.

    26
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    Mute peter lynch
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    Aug 23rd 2024, 12:35 PM

    @Mark De Brún: needs to go back to seniority as interview system is abused & regardless of who gets them in current system once they have them they cannot be taken away so productivity will reduce regardless as it can now potentially remain with the same person for 30 years or more. A more regular change is more of a healthy environment where experience is respected. I agree with inspections if inspectors have significant teaching experience & training done

    11
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    Mute Elizabeth Doyle
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    Aug 23rd 2024, 10:01 AM

    I’m 86 years old.My father was a Classics master,brothers,Grand parents,great grandparents were school teachers.I would respectfully suggest that the calibre of those graduating from Colleges are often not suitable or committed to their profession .If you were studying for Nursing you would have assessment en route as to your suitability ,comittement etc.and in some Asian country’s would be required to give at least 5 years of work in your own country before you went abroad,

    20
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    Mute Chaotic State
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    Aug 23rd 2024, 1:25 PM

    Part of the problem not mentioned in the article is the fact that teachers can take a career break of up to 5 year’s and up to 10 year’s over the course of their career.
    What other occupation in the country is allowed to do that and then expect to be somehow comeback home from wherever and keep their seniority and pay scale parity. There are many newly qualified teachers who can’t get teaching posts because of this ridiculous situation.

    19
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    Mute Dan The Man
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    Aug 23rd 2024, 4:51 PM

    @Chaotic State: public sector job rules are as dark and mysterious as the social welfare system. If you were the right age at the right time and knew the right people who knew people to help you learn the loop holes which existed it would certainly have gotten you very far in the sector with a cozy number. Not as many today but back in mid 90′s dear god a lad with half an intercert with the right neighbour would have made a board of management!

    4
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    Mute Thesaltyurchin
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    Aug 23rd 2024, 8:59 AM

    The low ballers of middle isle Ireland.

    11
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    Mute Better Energy Ratings
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    Aug 23rd 2024, 6:52 PM

    They will have to ship in teachers from India soon like that what’s be done in every other job, no Irish will be left in this rip off country

    The only one’s benefitting from this system are property and land owners

    11
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    Mute Nick Vasilakis
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    Aug 24th 2024, 8:57 AM

    Unless parents stop trying to dictate how teachers teach and raise their kids to behave in public, there will continue to be a teacher recruitment and retention crisis.

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