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Ulster Bank is having some issues with its mobile banking this morning...

The bank said it is working hard to fix the problem.

ULSTER BANK HAS said it is having some issues with its mobile banking services this morning.

A number of customers on Twitter have reported issues with connecting to the app.

 

The technical issues come a day after a large number of people, including Ulster Bank customers, were left without wages because of a Bank of Ireland glitch so it’s likely that a lot of people have been trying to check their balances on their phones this morning. Bank of Ireland said all customers will be paid today, though there may be some delays.

Ulster Bank also reported half-year profits today of €84 million with chief executive Jim Brown saying the bank is focused on sustaining their recovery.

Have you been having problems with Ulster Bank’s mobile banking? Let us know in the comments below…

Read: Bank of Ireland insists all customers should be paid today>

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28 Comments
    Install the app to use these features.
    Mute Anne O'Hara
    Favourite Anne O'Hara
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    Nov 12th 2014, 7:05 PM

    Should have been encrypted. Not exactly rocket science these days!

    244
    Install the app to use these features.
    Mute Michael Connolly
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    Nov 12th 2014, 7:26 PM

    Did the report say the data wasn’t encrypted?

    74
    Install the app to use these features.
    Mute Unfortunately
    Favourite Unfortunately
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    Nov 12th 2014, 10:05 PM

    Michael: if it was encrypted they probably wouldn’t be reporting this… You cannot access encrypted laptop – virtually impossible to get anything out of it.

    29
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    Install the app to use these features.
    Mute Michael Connolly
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    Nov 13th 2014, 11:37 AM
    2
    Install the app to use these features.
    Mute Science of beer
    Favourite Science of beer
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    Nov 12th 2014, 7:04 PM

    Surely they are password protected…

    87
    Install the app to use these features.
    Mute Reg
    Favourite Reg
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    Nov 12th 2014, 7:33 PM

    Password is useless unless it was encrypted.

    72
    Install the app to use these features.
    Mute Bill Rooney
    Favourite Bill Rooney
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    Nov 12th 2014, 7:40 PM

    Who told you that Reg, m8?

    16
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    Install the app to use these features.
    Mute Andrew Rudden
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    Nov 12th 2014, 7:56 PM

    Its easy to bypass the password. Encryption is much harder.

    58
    Install the app to use these features.
    Mute Mickey finn
    Favourite Mickey finn
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    Nov 12th 2014, 8:35 PM

    Password is ” can’t get sacked “

    39
    Install the app to use these features.
    Mute Reg
    Favourite Reg
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    Nov 12th 2014, 9:05 PM

    You can bypass the password with a bootable CD or USB drive Bill. You can even change the Windows password once booted to one of these media.

    27
    Install the app to use these features.
    Mute Reg
    Favourite Reg
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    Nov 12th 2014, 9:07 PM

    Microsoft even have a tool that you can do this with – http://technet.microsoft.com/en-us/library/ee460909.aspx

    17
    Install the app to use these features.
    Mute Jennie
    Favourite Jennie
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    Nov 12th 2014, 9:10 PM

    Boom

    10
    Install the app to use these features.
    Mute Mark O'Hagan
    Favourite Mark O'Hagan
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    Nov 12th 2014, 9:14 PM

    Seems like there are enough tools in the HSE already.

    40
    Install the app to use these features.
    Mute Stephanie Ní Challanáin
    Favourite Stephanie Ní Challanáin
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    Nov 12th 2014, 7:15 PM

    i thought it was against the law to remove confidential medical info from place of work these days?

    69
    Install the app to use these features.
    Mute Jason Bourne
    Favourite Jason Bourne
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    Nov 12th 2014, 7:52 PM

    This is Ireland.

    37
    Install the app to use these features.
    Mute tmwtbc
    Favourite tmwtbc
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    Nov 12th 2014, 8:47 PM

    Place of work isn’t always stationary.

    38
    Install the app to use these features.
    Mute Dermot Ryan
    Favourite Dermot Ryan
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    Nov 12th 2014, 7:08 PM

    Quick call John Tierney – he’ll have a consultant to deal with this !

    60
    Install the app to use these features.
    Mute Mark Bannon
    Favourite Mark Bannon
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    Nov 13th 2014, 2:11 AM

    Who’d ye think stole it? I knew he’d find a way to get people’s PPS numbers!

    4
    Install the app to use these features.
    Mute Inntalitarian
    Favourite Inntalitarian
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    Nov 12th 2014, 7:05 PM

    Dope

    43
    Install the app to use these features.
    Mute Mark O'Hagan
    Favourite Mark O'Hagan
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    Nov 12th 2014, 9:12 PM

    Given the number of incidents like this in the past, how is sensitive information not stored and encrypted on a central server – with the laptop only being used to access the information without saving it on the laptop. The mind bogglesz

    29
    Install the app to use these features.
    Mute fact&ionlydealinfact
    Favourite fact&ionlydealinfact
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    Nov 12th 2014, 9:34 PM

    “Steps are being taken to ensure a reoccurrence doesn’t happen again, ie they are doing the same thing they did the last time it happened, nothing.

    28
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    Mute johncraven1978
    Favourite johncraven1978
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    Nov 12th 2014, 9:06 PM

    Place of work NOT stationary agreed, but in a world of thin clients and superfast connection speeds data like this should NOT have been on the hard drive of a laptop encrypted or not.

    16
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    Mute Unfortunately
    Favourite Unfortunately
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    Nov 12th 2014, 10:03 PM

    Super fast data connections in Donegal, from what planet do you come from? :)

    37
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    Mute Thats So Grodie
    Favourite Thats So Grodie
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    Nov 12th 2014, 10:36 PM

    IT should have been using safe boot on these machines. Business do. So should gov state bodies. What an utter disgrace.

    10
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    Mute Liam Treacy
    Favourite Liam Treacy
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    Nov 12th 2014, 10:27 PM

    Crap IT. Did the HSE never hear of “cloud” data storage.

    8
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    Mute Unfortunately
    Favourite Unfortunately
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    Nov 12th 2014, 10:39 PM

    No because their heads are in the clouds.

    9
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    Mute Meiread Ashe
    Favourite Meiread Ashe
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    Nov 12th 2014, 11:46 PM

    Yea .. The cloud your data not stored in a safe harbour …..

    3
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    Mute Smiley
    Favourite Smiley
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    Nov 12th 2014, 9:26 PM

    So what kind of a nincompoop leaves a laptop on view in a car?

    8
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    Mute Reg
    Favourite Reg
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    Nov 12th 2014, 9:34 PM

    It was in the boot.

    19
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    Mute Smiley
    Favourite Smiley
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    Nov 12th 2014, 9:51 PM

    Oops. Sorry. Missed that bit.

    2
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    Mute Meiread Ashe
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    Nov 12th 2014, 11:45 PM

    It stated in the article that it was in the BOOTH of the car…

    1
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    Mute Edward J. Duffy
    Favourite Edward J. Duffy
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    Nov 13th 2014, 8:23 AM

    Where is the BOOTH in a car?

    5
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    Mute Joe
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    Nov 12th 2014, 8:48 PM

    deja vu

    6
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    Mute George Tómas Breaden
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    Nov 12th 2014, 10:29 PM

    they should be sacked straight away.

    4
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    Mute Paddy Hannigan
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    Nov 12th 2014, 7:37 PM

    Reading The Journal on my ‘new’ laptop right now.Thank you The Journal for letting me know what I have actually got. Must log on to deep net later.A few quid to be made me thinks.

    3
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    Mute Bill Rooney
    Favourite Bill Rooney
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    Nov 12th 2014, 7:42 PM

    Have a nap, Hann……

    22
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